Partner, Operations at BloggingSaurus (Network of Blogs)
Delhi Area, India
- Current
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- Partner, Operations at BloggingSaurus (Network of Blogs)
- Past
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- Owner at ReviewSaurus (Sole Proprietorship)
- Senior Technical Support Executive at Infovision Group
- Publisher at Text Link Ads
- Senior Technical Support Executive at Infovision Group
- Technical Support Executive at Vcustomer Services India Pvt. Ltd.
- Recommended
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1 person has recommended Mayank - Connections
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158
connections
- Industry
- Computer Software
- Websites
Mayank Gupta’s Summary
- Aspiring entrepreneur
- 3 years experience in Technical Support/Customer service.
- Good troubleshooting skills.
Mayank Gupta’s Specialties:
Basic SEO, Managing Wordpress, Troubleshooting Windows OS.
Mayank Gupta’s Experience
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Partner, Operations
BloggingSaurus (Network of Blogs)
(Partnership; 1-10 employees; Information Technology and Services industry)
September 2007 — Present (11 months)
Currently am starting a new venture called BloggingSaurus which will be a network of technology blogs like the one we already have - www.reviewsaurus.com
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Owner
ReviewSaurus (Sole Proprietorship)
(Sole Proprietorship; Myself Only; Information Technology and Services industry)
April 2007 — September 2007 (6 months)
Professional blogging is nothing but expressing the ideas and thoughts in a professional way. What I cover with ReviewSaurus.com is that I write reviews about softwares and web services.
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Senior Technical Support Executive
Infovision Group
(Privately Held; 501-1000 employees; Information Technology and Services industry)
September 2006 — April 2007 (8 months)
* Providing Level 2 technical support to the customers of Onetel ( Now taken over by The Carphone Warehouse )– One of the leading internet service providers in The United Kingdom.
* Keeping a check on Call Quality of new colleagues & providing feedback on call monitors, on both live as well as recorded calls, maintaining the Grade Of Service of the calls being answered, creating daily and weekly reports and presentations in various Microsoft Office applications.
* Troubleshooting of all Dial-Up and Broadband internet connection errors in Windows based PCs/Laptops and Macintosh computers. -
Publisher
Text Link Ads
(Computer Software industry)
2007 — 2007 (less than a year)
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Senior Technical Support Executive
Infovision Group
(Privately Held; 501-1000 employees; Information Technology and Services industry)
July 2004 — October 2005 (1 year 4 months)
* Providing Level 2 technical support to the customers of Onetel ( Now taken over by The Carphone Warehouse )– One of the leading internet service providers in The United Kingdom.
* Keeping a check on Call Quality of new colleagues & providing feedback on call monitors, on both live as well as recorded calls, maintaining the Grade Of Service of the calls being answered, creating daily and weekly reports and presentations in various Microsoft Office applications.
* Troubleshooting of all Dial-Up and Broadband internet connection errors in Windows based PCs/Laptops and Macintosh computers. -
Technical Support Executive
Vcustomer Services India Pvt. Ltd.
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
September 2003 — July 2004 (11 months)
Providing technical support to Hewlett-Packard customers using Compaq & H.P. Laptops. Technical Support included support on the phone & e-mail, also creating mail-ins of the damaged laptops and other CRM related activities.
Additional Information
Mayank Gupta’s Websites:
Mayank Gupta’s Interests:
New Technology, writing articles, computer networking, playing cricket, playing pool
Mayank Gupta’s Honors:
• Twice awarded as BEST PERFORMER OF THE MONTH in Vcustomer Services India Pvt. Ltd.
• Got selected as HP TOTAL CARE ASSOCIATE.
• Frequently awarded as STAR OF THE MONTH at InfoVision Group.
Mayank Gupta’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
