Todd Glovka

Current

Senior Systems Engineer at Reed Elsevier Technology Services

Past

Senior Systems Engineer at LexisNexis
Customer Service Engineer at DecisionOne
Installer/Field Service Engineer at DataServ Inc.

Installer/Field Service Engineer at ISI Inc.
Installer/Field Service Engineer at BMS Inc

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Education

RETS Tech Center
Wright State University

Connections

328 connections

Industry

Computer Hardware

Websites

Todd Glovka’s Summary

HP Accredited Platform Specialist, ProLiant Servers (Student ID 0001330424)

Dell Certified Service Technician (Tech ID 146326)

CompTIA A+ Certified

ITIL Version 3 Foundation Certified

Project Management Institute Dayton, Ohio Chapter (Membership ID Number 1226168)

Todd Glovka’s Specialties:

Project planning and Engineering
Dealings with multiple vendors
On-Call support

Todd Glovka’s Experience

Senior Systems Engineer

Reed Elsevier Technology Services

(Public Company; 10,001 or more employees; REL; Publishing industry)

January 2008 — Present (1 year 11 months)

Project planning and Engineering of both straightforward and multifaceted hardware systems running Windows, LINUX/UNIX and VMWare in both Data Center and remote Office environment for both Reed Elsevier Technology Services/LexisNexis and Internal/External hosting projects

Interface with multiple vendors on a daily to ensure timely arrival and best prices for a variety of product

Conforming to Data Center change control process for configuring, installing, upgrading and troubleshooting of Servers both during normal business hours and after hours/week in down time windows

Provide 24/7 On-Call support, including Hands-On diagnosing and repair of hardware related issues
Senior Systems Engineer

LexisNexis

(Public Company; 10,001 or more employees; RUK; Information Technology and Services industry)

June 2000 — December 2007 (7 years 7 months)

Project planning and Engineering of both straightforward and multifaceted hardware systems running Windows, LINUX/UNIX and VMWare in both Data Center and remote Office environment for both Reed Elsevier Technology Services/LexisNexis and Internal/External hosting projects

Interface with multiple vendors on a daily to ensure timely arrival and best prices for a variety of product

Conforming to Data Center change control process for configuring, installing, upgrading and troubleshooting of Servers both during normal business hours and after hours/week in down time windows

Provide 24/7 On-Call support, including Hands-On diagnosing and repair of hardware related issues
Customer Service Engineer

DecisionOne

(Public Company; 5001-10,000 employees; Information Technology and Services industry)

January 1997 — June 2000 (3 years 6 months)

Contractor at the Dayton campus of LexisNexis (10 Building Dayton campus and remote sites across the US)

Technical support for over two thousand PCs and Printers in a Windows NT environment
Installer/Field Service Engineer

DataServ Inc.

(Public Company; 11-50 employees; Computer Networking industry)

August 1996 — November 1996 (4 months)

Wiring Category 5 Ethernet, Fiber Optics, and Coaxial cabling to Ohio School Net standards

Setting up of Bridges, Switches, Routers, Hubs, and Modems (ISDN and T1) for PCs and MACs in both LAN and WAN applications
Installer/Field Service Engineer

ISI Inc.

(Privately Held; 1-10 employees; Computer Hardware industry)

October 1995 — March 1996 (6 months)

Build, installed, upgraded, and maintain ISI branded computes both Standalone and Networked

Installation and servicing of Laser, Inkjet and Dot Matrix printers

Installation and troubleshooting of software products, including Windows (3.1 and 95) and MS Office Suite
Installer/Field Service Engineer

BMS Inc

(Privately Held; 1-10 employees; Information Technology and Services industry)

July 1993 — October 1995 (2 years 4 months)

Installation and servicing of Laser, Inkjet, Thermal, and Dot Matrix printers along with the software and associated training, including standard and custom programs for barcode applications

Worked with shop floor control systems using dumb terminals and barcode collection to track inventory