Gloria Bell

Current

• Owner at Red Stapler Consulting

Past

• Community Manager at Bridge Market Group
• Senior Claims Examiner at United America Insurance Group
• Director of Operations at Bartek Management, LLC

• Claims Litigation Supervisor at One Beacon Insurance
• Claims Supervisor at American Independent Insurance Company
• Vice-President of Operations at Made Easy, Inc.
• Senior Claims Adjuster at Colonial Penn Insurance Company
• Claims Supervisor at EDS
• Field Claims Adjuster at Prudential Insurance

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Education

• Stephen F. Austin State University
• Zama American High School

Recommended

10 people have recommended Gloria

Connections

500+ connections

Industry

Marketing and Advertising

Gloria Bell’s Experience

• Owner

  Red Stapler Consulting

  (Information Services industry)

  September 2008 — Present (1 year 3 months)

  Red Stapler Consulting was formed to meet the unique needs of freelancers, independents and small businesses. We want to provide them with the assistance and means to bring their business to the next level and higher. By providing office management and business administration services on an as needed, a al carte basis, we provide our clients with superior service at a price that takes into consideration an indie’s budget.

• Community Manager

  Bridge Market Group

  (Privately Held; Marketing and Advertising industry)

  April 2009 — September 2009 (6 months)

  Truly believing in the business benefits of community, Gloria Bell acts as Community Manager for Bridge Market Group. Utilizing her experience and those skills in management, communication and social media, Gloria helps BridgeMG’s clients maximize the impact of their online presence and build their online communities.

• Senior Claims Examiner

  United America Insurance Group

  (Public Company; 201-500 employees; Insurance industry)

  September 2004 — September 2008 (4 years 1 month)

  Evaluation, management, negotiation & settlement of large exposure commercial litigation claims. Extensive coverage review, multiple venues, various claim types, including premises, products and completed operations liability, property, contractual obligation, bad faith and other claim types. Monitoring and evaluation of defense counsel. Reinsurance interaction, reporting and billing.

• Director of Operations

  Bartek Management, LLC

  (Information Technology and Services industry)

  2005 — 2007 (2 years )

  Manage and execute all administrative and operation functions of technology consulting and project management company -
  accounting, payroll, personnel Functions, advertising, marketing, scheduling, proposal composition, contract review, purchasing, office administration, employee management and client relations

• Claims Litigation Supervisor

  One Beacon Insurance

  (Public Company; 501-1000 employees; Insurance industry)

  2002 — 2004 (2 years )

  Supervision of 8+ adjusters handling multi-line commercial and personal liability litigation run-off claims. Responsibilities: general supervisory and administration duties, Home Office reporting, coordination of triage of 10,000 incoming claims
  Review and auditing of staff and panel counsel performance and billing. Review of 1000+ files and invoices per month with an average cost savings of 9%. Daily interaction as liaison between claims management, staff and law firms. Member of audit and expedited settlement teams

• Claims Supervisor

  American Independent Insurance Company

  (Public Company; Insurance industry)

  1999 — 2002 (3 years )

  Supervise a 15 member claims investigative unit, in addition to, the claims mail and file room - Responsibilities: reporting to senior management, personnel/administrative duties, training, workflow, quality reviews. Developed and implemented college graduate OJT training program
  Investigate, evaluate, negotiate & settle bodily injury and property damage claims in litigation. Average caseload of 300 files. Monitoring, management and reporting of litigation files and defense counsel assignments. Attendance at trials and arbitrations for assistance to and evaluation of defense counsel

• Vice-President of Operations

  Made Easy, Inc.

  (Privately Held; Consumer Services industry)

  1996 — 1999 (3 years )

  Managed all administrative and operational aspects of the business. Accounting, Payroll, Personnel Functions, Advertising, Marketing, Scheduling, Estimating, Purchasing, Office Administration, Employee Management and Client Relations

• Senior Claims Adjuster

  Colonial Penn Insurance Company

  (Public Company; Insurance industry)

  1993 — 1996 (3 years )

  Managed an average multi-line claims caseload of 250 to 300 files in a multi-state territory
  Responsible for all aspects of claim processing from initial receipt and contact to settlement and/or litigation
  Specialty in commercial assigned risk policy claims review and processing

• Claims Supervisor

  EDS

  (Public Company; Insurance industry)

  1989 — 1991 (2 years )

  Supervised thirteen (13) employees
  Performed quality reviews on work product -- Conducted performance appraisals
  Initial and on-going training of unit members and other company employees
  Research and resolution of service and claims complaints
  Assistant to Director of Operations in resolution of Insurance Department inquiries
  Coordinator of two (2) company building moves

• Field Claims Adjuster

  Prudential Insurance

  (Public Company; 10,001 or more employees; PRU; Insurance industry)

  1986 — 1989 (3 years )

  Appraised damaged vehicles and wrote repair estimates or total loss valuations
  Negotiated settlements and resolved claims complaints
  Conducted general field investigations

Gloria Bell’s Education

• Stephen F. Austin State University

  English, Theatre 1983 — 1985

• Zama American High School

  1980 — 1983

Gloria Bell’s Contact Settings

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