Offshoring, Outsourcing, Shared Services at Alsbridge
Fort Collins, Colorado Area
Offshoring, Outsourcing, Shared Services at Alsbridge
Fort Collins, Colorado Area
Executive with experience in key leadership positions and extensive global experience in onshore/offshore and all aspects of software development and global sourcing.
International expat experience living in and/or running P&L and business operations in India, Philippines, China, Japan, Australia, Europe and the United States. Led teams in excess of nine hundred people.
Mentor and coach for executives in cross-cultural leadership techniques.
Offshoring, Software R&D, Offshore software services & development, Application Outsourcing, Information Technology, Software business, SEI CMM, General Management, BPO, Outsourcing contract negotiation, Change Management and organizational transitions, onsite and offshore technical, legal, and medical staffing. Back office outsourcing, India, Philippines, China, Costa Rica. Offshore subsidiary creation. Medical Transcription, Legal research, document management. Expat, Expatriate
(Privately Held; 51-200 employees; Management Consulting industry)
January 2007 — Present (2 years 7 months)
Alsbridge is the premier consulting firm providing unbiased advice on the use of Outsourcing, Shared Services and Offshoring for functions such as Information Technology (IT), Human Resources (HR), Finance & Accounting (F&A), Customer Relationship Management (CRM), Procurement, and other business processes. With a global presence across North America, Europe and Asia Pacific, we provide clients with unmatched functional experience and in-depth industry knowledge. We help clients reduce costs, improve processes and maximize shareholder value through the use of both onshore and offshore Outsourcing and Shared Services.
Assisted clients with sourcing strategy, provider selection, contract negotations and renegotions (recent $1.4B renegotation), development and detaled process development of retained organization and governance.
(Privately Held; 1-10 employees; Outsourcing/Offshoring industry)
June 2006 — January 2007 (8 months)
Specializing in offshore sourcing and captive operations with hands-on experience in every aspect of the offshoring life cycle.
Assisted clients with captive center creation and operation to vendor selection and monitoring with proven methodologies and experience.
Services deliverd include helping clients to assess readiness utilize offshore, understand how to get started, select locations, understand cultural differences, establish plans and budgets, select vendors, establish captive centers, improve existing centers.
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
June 2004 — May 2006 (2 years)
EVP and General Manager of the Software Services line of business with responsibility for all aspects and operations on a global basis.
Led the software services business unit for this Philippines based company with subsidiaries in the U.S., Japan, and Hong Kong. Returned the unit to profitability, significantly reduced attrition and improved employee morale. Redefined roles to increase installed base customer growth. Established and obtained board approval for a turn-around plan to get the company in a position for public listing in two years. Achieved CMM Level 5 assessment from certified U.S. based assessor in April 2005.
(Public Company; 10,001 or more employees; HPQ; Computer Software industry)
October 2002 — January 2004 (1 year 4 months)
Directed highly technical teams of 160 managers and engineers for the creation and implementation of leading edge technologies in business intelligence, network service provider solutions, portals, messaging, application and infrastructure level management and security. Led teams located in U.S and Europe with extended teams in India, and China. Increase global leverage of advanced technologies with a combination of R&D and early adopter customer engagements. Transferred technology and knowledge to country-based delivery teams with ongoing linkages to harvest and reuse intellectual property and intellectual capital. Established R&D and IT capabilities to facilitate faster growth for HPs Shanghai Software Center.
Led world-wide effort for software center consolidation, personally evaluated all consulting & integration software centers in HP (22 globally) and established plan to achieve $15M in first year.
(Information Technology and Services industry)
September 1984 — January 2004 (19 years 5 months)
See listings under Hewlett-Packard.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
October 2000 — October 2002 (2 years 1 month)
Established E-Solutions Division in Australia (Sydney and Melbourne) for servicing software solution needs for southern Asia and Australasia. Managed P&L and all aspects of the business for the region including sales, local marketing, development, delivery and support. Focused on varied vertical and horizontal custom software solutions in an onsite, offsite, and onshore/offshore model. Key member of country senior leadership team and Austral-Asia leadership councils.
Created a new software services division in Asia, sold and established reference customer accounts (e.g. Telstra, Mayne Health) that improved that overall reach and profitability
Consistently exceeded bottom line profitability goals during the 2001 end of the dotcom bubble
Led the R&D process investigation and selection for a joint venture in Japan
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
October 1997 — October 2000 (3 years 1 month)
Initiated the operation in Chennai, India for software development of internal Hewlett-Packard (HP) operating systems, networking, and application stacks. Built the business of software development for external customers of HP and sold it internally to HP services organizations. Jointly co-managed/staffed to leverage the strengths of TCS (Tata Consultancy Services) and HP. Led all matters of strategy, operations, facilities, subcontractor relationships, hiring, administration, global project deployment, and government and industry relationships (both U.S. and India). Represented HP as a member of the American Business Council, Madras Management Association, and the Indo-American Chamber of Commerce. Overall responsibility for external project work done at both India locations (Chennai and Bangalore) during latter part of assignment with an organization size of 980+ people.
•Drove the effort to achieve SEI CMM Level 5
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
October 1996 — October 1997 (1 year 1 month)
Developed and led global divisional Information Technology strategies and implementation of systems. Sites included Bangalore, India; Germany; U.K; Fort Collins, CO, USA; Cupertino, CA, USA and many customer locations in the world as needed for project delivery. Led division partner strategy and relationships for third party software development companies in India and, as needed, in other countries.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
April 1994 — October 1996 (2 years 7 months)
Built Bangalore software center capabilities to convert from a model of onsite resource deployment to onshore/offshore. Developed and implemented strategies to expand business from HP internal only to include external customer projects. Managed key Indian partner relationships, local business and government relations.
Built the R&D and IT development activities from 30 people up to 600+ in two years
Implemented strategy to shift from HP internal only to both internal and external work
Established an SAP competency center for global deployment of SAP resources
(Public Company; 10,001 or more employees; HPQ; Computer Software industry)
September 1984 — April 1994 (9 years 8 months)
HP R&D PROGRAM MANAGER, SUPPORT SERVICES, 1991-1993
HP R&D PROJECT MANAGER, MFG APPLICATIONS, 1986-1991
HP MFG APPLICATIONS CONSULTING ENGINEER, 1984-1986
(Public Company; 10,001 or more employees; Electrical/Electronic Manufacturing industry)
January 1978 — September 1984 (6 years 9 months)
Teleproducts Division-Manufacturer of Network switching systems and data test equipment.
TECHNICAL SERVICES MANAGER, 1983-1984
SYSTEMS ANALYST 1982-1983
SENIOR TECHNICIAN 1981-1982
MATERIALS PLANNER 1980-1981
PROCESS PLANNER 1979-1980
MATERIAL CONTROL 1978-1979