Glenn Richmond Ong

SAP Technology Consultant, Voice-Over Talent, Blogger, Writer

Location
Philippines
Industry
Information Technology and Services

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Glenn Richmond Ong's Overview

Current
Past
  • Service Delivery Consultant at Hewlett-Packard
  • Gadget Review Contributor at Manila Bulletin
  • Practicum Trainee at Microsoft Philippines, Inc.
Education
  • De La Salle University
  • Grace Christian High School
Recommendations

1 person has recommended Glenn Richmond

Connections

162 connections

Glenn Richmond Ong's Summary

I.T. Professional with two years experience specializing in the application of Information Technology Service Management (ITSM) for Patch and Inventory Management using the HP Client Automation software. Skilled in Incident Management concepts, customer-focused, quality- and goal-oriented, and with strong communication skills.

Interested in project management type of work and non-programming projects that have client interactions and travel opportunities. Always willing to learn and explore new things.

I am Information Technology Infrastructure Library (ITIL) V3 Certified, May 2010.

Specialties

Service Management, HTML, Front-End Designs, Training

Glenn Richmond Ong's Experience

Newspapers industry

January 2011Present (1 year 1 month)

I write for the TechNews/Tech101 Section of one of the Philippines' biggest nationwide broadsheet weekly.

SAP Technology Consultant

Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

November 2010Present (1 year 3 months)

Implementation analyst of the Materials Management module of SAP

Eventologist & Voice-Over Talent

Digicon Wizard Events Group

April 2007Present (4 years 10 months)

This is a sideline job I do on a per project basis. I am open to other projects as well. I have done live voice-overs in Robinsons Malls, restaurant openings of Bistro Group's Italianni's, as well as recorded voice-over for a suite of powerpoint presentations.

Service Delivery Consultant

Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

October 2008October 2010 (2 years 1 month)

Provided quality Level 2 support for Patch and Inventory Management to clients in various parts of Asia and Europe; Led the creation, implementation, and maturity of Incident Management process for the team and the business unit.

Gadget Review Contributor

Manila Bulletin

January 2010January 2010 (1 month)

Wrote a review on Samsung 2View ST550 digital camera that got published in the January 4, 2010 issue of Manila Bulletin's TechNews section. It was an opportunity given by the Technology Editor of the said publication.

Practicum Trainee

Microsoft Philippines, Inc.

May 2008August 2008 (4 months)

Evangelized and Trained public and private teachers on the use, functionality, and features of Windows Live @ edu as well as Microsoft Office Word 2007

Glenn Richmond Ong's Education

De La Salle University

BS-ICTM, Information and Communication Technology Management

20052008

Graduated with Honorable Mention recognition. Consistent Dean's Lister. Received the Cultural Award in 2006 for the whole college. Hosted and acted as production staff in several university events.

Activities and Societies: Green Media Group

Grace Christian High School

HS Diploma

20012005

Glenn Richmond Ong's Additional Information

Interests:

Technology, Project Management, Training, Events Management, Hosting, Singing, Entrepreneurship

Groups and Associations:

Green Media Group, Digicon Wizard Events Group, De La Salle University - Manila, Hewlett-Packard Asia Pacific Pte. Ltd.

Honors and Awards:

DLSU Achievements: Honorable Mention, 2008. Awardee: Cultural Arts Excellence Award, 2006. Dean's Lister for 1st, 3rd Term of SY 2007-2008; Dean's Lister for 1st, 2nd, 3rd Term of SY 2006-2007.

HP Achievements: Gold Awardee for start up and implementation of Incident Management process; Bronze Awardee for exceptional organizing and facilitating of trainings; Man of Steel for good attendance records; WikiMan for timely logging of incident resolutions in the KMDB.

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