
Phoenix, Arizona Area

Phoenix, Arizona Area
(Public Company; 10,001 or more employees; unh; Banking industry)
2005 — Present (4 years)
Act as the liaison between T&O and the Affinity Management LOB on a portfolio of projects as directed by the Sr. Service Delivery Manager. Accountable for client advocacy, business knowledge, initiative planning, budgeting, reporting, and staffing for assigned projects. Facilitate business-initiated change in the card technology environment. Manage projects and ensure efficient and effective utilization of resources, report status and resolve barriers. Proactively work to prevent and resolve issues and risks, and ensure effective project team, business partner, and client communication of issues and risk status. Accomplish project objectives according to specification, on time and within budget. Align and champion the consistent and effective use of Six Sigma tools, ECMS and Waterfall processes to reduce work redundancy and improve process effectiveness and efficiency.
(Construction industry)
January 2004 — Present (5 years 7 months)
Stone Creek offers residential repair and maintenance services to homeowners, realtors, investors and property management companies. Companies commonly use our services to repair and improve properties between renters and for flipping investment properties. We also provide homeowner improvements such as tile, paint, installations and landscaping. www.stonecreekrepair.com.
BS , Technology Management , 2004 — 2006
Bachelor of Science in Technology Management with a focus on eCommerce
1980 — 1989
Queen Creek Chamber of Commerce, Queen Creek Women in Networking, LocalAdLink Brand Builders