
Telecom/IT Project Manager
Israel

Telecom/IT Project Manager
Israel
Project management:
From the requirements and design stages with the customer, to the development, implementation and QA stages towards application delivery.
Speech Applications:
Responsible for Design, Architecture and Implementation of IVR speech recognition based self-service applications.
Discover and assist the client in defining a system persona to be embodied in the user interface. Create effective speech user interface designs including call flow, dialogs, prompts, non-verbal audio and grammar examples to accomplish the requirements. Performing Usability and WOZ testing and analysis to determine the usability and effectiveness of the VUI and Speech recognition application.
* Call Centers Automation.
* Speech recognition and Telephony projects management.
* Translating customers needs into functional requirements.
* Speech recognition application development.
* Speech tools: Nuance 8.5, OSR 3.0, NVP, NSC.
(Information Technology and Services industry)
July 2008 — Present (1 year 5 months)
Speech recognition and voice-based verification solutions consulting.
(Privately Held; 11-50 employees; Telecommunications industry)
July 2007 — April 2008 (10 months)
Speech recognition project management, Work with the development team, managing the communication with the customers during the project, participating in marketing and sale efforts, managing budgets and time-tables.
(Information Technology and Services industry)
October 2004 — June 2007 (2 years 9 months)
Project Management and leading a development team, customer relation management, participation in sales efforts and marketing to potentials customers. Design and development of speech recognition applications, while using advanced VUI (voice user interface) techniques. Self training of all steps in speech application development process.
MBA , business administration , 2006 — 2009
Bsc , Software Engineering , 2001 — 2005
digital photography, web design, international (and local) travel, any new technology, music, movies, biking. and... Home Sweet Home and family... ;-)