Gianni Manfreda

Current

• Program Manager at Telecom Italia Sparkle

Past

• customer administration, billing & credit manager at telecom italia s.p.a.
• branch manager at telecom italia s.p.a.
• network development at telecom italia s.p.a.

• network and infrastructure development manager - Tuscany region - Italy at telecom italia s.p.a.
• customer assistance field manager at telecom italia s.p.a.

see less...

2 more...

Education

• Università di Pisa

Recommended

1 person has recommended Gianni

Connections

79 connections

Industry

Telecommunications

Gianni Manfreda’s Experience

• Program Manager

  Telecom Italia Sparkle

  (Privately Held; Telecommunications industry)

  August 2007 — Present (2 years 4 months)

  Top Multinational Customer Program Manager. Our Group is managing a full customer TLC’s outsourcing contract at European level

• customer administration, billing & credit manager

  telecom italia s.p.a.

  (Privately Held; 10,001 or more employees; TI; Telecommunications industry)

  October 1999 — July 2007 (7 years 10 months)

  Apart from the main responsibilities I have Re engineered main processes and procedures related to the position

• branch manager

  telecom italia s.p.a.

  (Privately Held; 10,001 or more employees; TI; Telecommunications industry)

  January 1999 — October 1999 (10 months)

  Manager of a Telecom Italia Branch Office providing: Customer Assistance (Technical Service, Delivery e Assurance), Directories, Customer Care, Public Telephony, Telecom Italia Shop, Administration services

• network development

  telecom italia s.p.a.

  (Privately Held; 10,001 or more employees; TI; Telecommunications industry)

  May 1998 — December 1998 (8 months)

  Part of Telecom Italia Team participating to TeleBras privatisation auction. Business Plan e Investement Strategic three-years plan

• network and infrastructure development manager - Tuscany region - Italy

  telecom italia s.p.a.

  (Privately Held; 10,001 or more employees; TI; Telecommunications industry)

  September 1994 — May 1998 (3 years 9 months)

  Responsible of Network and Infrastructure Development Department, Tuscany Region. Planning, project, realisation and control of Access Network development

• customer assistance field manager

  telecom italia s.p.a.

  (Privately Held; 10,001 or more employees; TI; Telecommunications industry)

  May 1993 — September 1994 (1 year 5 months)

  Responsible of provisioning, delivery and assurance services for Florence and Province

Additional Information

Gianni Manfreda’s Groups:

•    Telecom Italia Alumni
•    Alumni Università di Pisa
•    People once been Tin.it