Gerard Blokdijk, Service Management, ITIL

Current

Owner/CEO at The Art of Service
Global Service Level Management Expert at The Art of Service

Past

Owner/CEO at Psi Consult
IT Manager at ING
Service Management Consultant at Inframatica Consultants BV

Disaster Recovery Manager at Rabofacet
Senior Operations Analyst at ABN AMRO Bank
IT Manager at ABN AMRO
Service Management Trainer at BT Global Services - Syntegra
Mainframe Support Manager at BT Global Services - Copcon
Mainframe Support Consultant at BT Global Services - Rijnhaave
Mainframe Support at Fortis

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7 more...

Education

International Management Institute
EXIN

Recommended

5 people have recommended Gerard

Connections

500+ connections

Industry

Information Technology and Services

Websites

Gerard Blokdijk, Service Management, ITIL’s Summary

“YOU’RE MISSING OUT IF YOU HAVEN’T SEEN GERARD PRESENT. His presentations are packed with first hand experience and awesome systems to use right away. You’ll get more value than you thought possible.”

Gerard Blokdijk is one of the industry's most innovative ITSM and business visionaries. As CEO and owner of The Art of Service, he was instrumental in building a company that consisted of a suitcase and a laptop to a list of A-Clients, a team of A-players, and is a Coveted Employer to Work For, growing the company from 0 to multi million in 4 years, with no debt or outside shareholders. He continues to excel at what he knows best and loves most: helping people build exceptional companies.

For over 20 years Gerard has been coaching, speaking to, or helping Managers build companies. He has authored over 35 books on Management strategies. He is one of his country's most innovative business leaders and is a leading force behind one of the fastest growing businesses of the decade, The Art of Service. He is widely regarded as an expert in growing IT Service Management organizations, their teams and their cultures.

The Art of Service provides service management consulting and ITIL accredited education services with service and systems management professionals in Asia Pacific. The company has served over 800 clients and 20,000 students in 33 countries. A recognized leader in the international service management community, The Art of Service’s management team has been involved with practical application of service management concepts and practices since 1989 and has been instrumental in the development of ITIL since its inception.

Well connected CEO, Author, Publisher, Conference and Seminar speaker, adviser.

Author of over 35 Books on (IT Service) Management.

Conference Speaker IBM Rome, itSMF Sydney, Brighton, Amsterdam Seoul..and many more

Gerard Blokdijk, Service Management, ITIL’s Specialties:

Service Level Management Expert

http://www.unistrategic.com/index.php/component/option,com_eventlist/Itemid,4/did,40/func,details/

Member of Executive Products Development Advisories

Strategic Enterprise Plan and Information Technology adviser with Cost Reduction Focus

Creator of Strategic Information Technology businesses to support clients business growth, using PMI, Six Sigma, Cobit, Itil and other Methodologies

TopLinked.com

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Gerard Blokdijk, Service Management, ITIL’s Experience

Owner/CEO

The Art of Service

(Publishing industry)

January 2000 — Present (9 years 7 months)

Feel free to Contact me on Skype:gerard.blokdijk

Currently driving business transformation of global sales management processes. Goal is to improve sales funnel efficiency, accuracy, and visibility across diverse sales channels. Directly managing deployment of Sales Force Automation, Lead-Generation, and partner collaboration webtools.
Global Service Level Management Expert

The Art of Service

(Education Management industry)

January 2000 — Present (9 years 7 months)

Gerard is one of the industry’s most innovative ITSM and business visionaries. As CEO and owner of The Art of Service, he was instrumental in building a company that consisted of a suitcase and a laptop to a list of A-clients, a team of A-players, and is a Coveted Employer to Work For, growing the company from 0 to multi million in 4 years, with no debt or outside shareholders. He continues to excel at what he knows best and loves most – helping people build exceptional companies.

For over 20 years Gerard has been coaching, speaking to, or helping managers build companies. He has authored over 30 books on Management strategies. He is one of the country’s most innovative business leaders and is a leading force behind one of the fastest growing businesses of the decade. He is widely regarded as an expert in growing IT Service Management organisations, their teams and their cultures.

http://www.unistrategic.com/index.php/component/option,com_eventlist/Itemid,4/did,40/func,details/
Owner/CEO

Psi Consult

(Privately Held; 1-10 employees; Information Technology and Services industry)

January 1996 — January 2000 (4 years 1 month)
IT Manager

ING

(Public Company; Information Technology and Services industry)

1992 — 1996 (4 years)
Service Management Consultant

Inframatica Consultants BV

(Privately Held; 11-50 employees; Information Technology and Services industry)

January 1991 — January 1995 (4 years 1 month)
Disaster Recovery Manager

Rabofacet

(Privately Held; 10,001 or more employees; Information Technology and Services industry)

January 1994 — January 1995 (1 year 1 month)
Senior Operations Analyst

ABN AMRO Bank

(Public Company; Information Technology and Services industry)

1991 — 1994 (3 years)
IT Manager

ABN AMRO

(Public Company; Information Technology and Services industry)

1990 — 1992 (2 years)
Service Management Trainer

BT Global Services - Syntegra

(Privately Held; 501-1000 employees; Information Technology and Services industry)

January 1988 — January 1991 (3 years 1 month)
Mainframe Support Manager

BT Global Services - Copcon

(Privately Held; 51-200 employees; Information Technology and Services industry)

January 1986 — January 1988 (2 years 1 month)
Mainframe Support Consultant

BT Global Services - Rijnhaave

(Privately Held; 201-500 employees; Information Technology and Services industry)

January 1986 — January 1987 (1 year 1 month)
Mainframe Support

Fortis

(Public Company; 10,001 or more employees; Information Technology and Services industry)

January 1982 — February 1986 (4 years 2 months)