IT Operations Manager at Ngai Tahu Holdings Corporation
New Zealand
- Current
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- IT Operations Manager at Ngai Tahu Holdings Corporation
- Past
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- Head of Infrastructure, EMEA at The Walt Disney Company Ltd
- IT Manager at Walt Disney International
- Senior Network Analyst at Walt Disney International
- Messaging Analyst at TMP Worldwide
- Senior Systems Engineer at ComputerLand
- Education
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- Christchurch Polytechnic, Te Wananga o Otautahi
- Recommended
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14 people have recommended George - Connections
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106
connections
- Industry
- Information Technology and Services
- Websites
George van Velzen’s Summary
A dynamic Senior IT Manager with a demonstrated record of achievement in various situations. Extensive experience in managing IT teams of up to 12 people and budgets of up to USD 4M to deliver multiple and complex projects and to provide operational support and helpdesk services in a multi-country and multi-cultural environments.
Combines advanced systems knowledge with high levels of business acumen. A highly focused individual, offering significant strategic management experience and an ability to manage a sophisticated IT environment. Has a wealth of knowledge including applications, programming, web development, hardware and infrastructure solutions.
Currently seeking a senior position in an organisation where there is a requirement for strong management and strategic direction.
George van Velzen’s Specialties:
Infrastructure Management
Design & Architecture
Data Centre Management
Development of Policies and Procedures
Contract Management and Negotiation
Budget Management
Customer Services
George van Velzen’s Experience
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IT Operations Manager
Ngai Tahu Holdings Corporation
(Investment Management industry)
April 2008 — Present (1 year 9 months)
Ngāi Tahu Holdings is the corporate arm of Te Rūnanga o Ngāi Tahu, which operates in multiple sectors including Tourism, Retail, Property, Seafood and Media. Responsible for managing helpdesk, infrastructure, applications and IT project management to over 20 sites throughout New Zealand.
• Responsible for delivering all ICT services for the region
• Responsible for budgeting and team management
• Completed process and ERP systems review
• Introduced service based cost and allocation budget and methodology
• Managed core systems upgrade and consolidation
• Managed implementation of systems monitoring, SAN and disaster recovery
• Responsible for contracts (Cisco, HP, Microsoft, Symantec, Citrix, VMWare, Telecom) -
Head of Infrastructure, EMEA
The Walt Disney Company Ltd
(Public Company; 10,001 or more employees; DIS; Broadcast Media industry)
October 2005 — November 2007 (2 years 2 months)
Responsible for providing IT services to 42 sites in 22 countries for Disney and its subsidiary companies; Buena Vista, Miramax, Disney Channel, Disney Stores, Consumer Products, Internet Group, Interactive Studios and other ventures.
Responsible for managing a team of 12 engineers and P&L budget of USD $4M.
Support of the 7 territory and 5 business unit IT departments by providing a managed environment including data centre operations, networking, managed hardware platform, operating systems, security services, architecture and project management.
Have successfully delivered multiple and complex projects including integration of new companies, new sites, computer room design, network design and server consolidation.
Managed introduction of ITIL based policies which were used by our groups in LTAM and APAC, including the design and implementation of a CMDB.
Managed large value contracts with key vendors such as HP, Cisco, Symantec, Microsoft and 3rd party resellers. -
IT Manager
Walt Disney International
(Public Company; 10,001 or more employees; DIS; Broadcast Media industry)
July 2002 — September 2005 (3 years 3 months)
Line management responsibility for the network and server team who delivered an outstanding and reliable infrastructure across 42 sites in 23 countries.
The team were responsible for the operational management, monitoring and support of all WinTel servers and Cisco Networking. This included providing computer room facilities, managed hardware and software platform for over 300 servers.
Management of all maintenance contracts with vendors such as Cisco, HP, Microsoft and Symantec.
Development of the team, including training, hosting onsite workshops and organsing conferences for the team.
Achievements:
• Implementation of a scheduling system to increase team productivity and manage customer expectations
• Re-casting the operations team to build a highly skilled group
• Creation and implementation of most policies and procedures for the group
• Successful EMEA-wide crisis management -
Senior Network Analyst
Walt Disney International
(Public Company; 10,001 or more employees; DIS; Broadcast Media industry)
August 2000 — July 2002 (2 years )
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Messaging Analyst
TMP Worldwide
(Public Company; Publishing industry)
1999 — 2000 (1 year )
3rd Line IT Support for Windows and NetWare server environments. Senior Messaging Analyst for GroupWise Environment.
Management of the NDS Tree & Structure and internal Intranet site. -
Senior Systems Engineer
ComputerLand
(Privately Held; CPU; Information Technology and Services industry)
April 1995 — August 1999 (4 years 5 months)
Providing onsite and field enginering services to clients of ComputerLand. Including Telecom New Zealand, ElectroCorp (ECNZ) and the National Radiation Labortory.
Managing installations and migrations of Novell NetWare (v3 - v5), Microsoft Windows Server (NT3.5 - NT 4.0).
Configuration & Deployment of desktops, laptops and servers.
3rd Line Support for Servers and Networks.
George van Velzen’s Education
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Christchurch Polytechnic, Te Wananga o Otautahi
Certificate in Business Computing , Information Technology, Business Computing , 1994 — 1995
Studied Business IT.
Primary electives were programming in Cobol & C++
Covered broad range of topics from accounting, programming, mathmatics, networking, operating systems
Additional Information
George van Velzen’s Websites:
George van Velzen’s Interests:
New technology, film, excel, team work, language development
George van Velzen’s Groups:
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ITIL V2&V3 (5000+) -
MCSE -
CIO Forum -
Disney -
Architecture & Governance Magazine
George van Velzen’s Honors:
ITIL - ITIL Foundation Certificate, 2004
MCSE - Windows NT4, 1999
CNE - Certified Novell Engineer in Netware 5, 1999
CST - Compaq Certified Technician, 1999
CNE - Certified Novell Engineer in Netware 4.11, 1998
A+ - CompTIA Certification, 1997
CNA - Certified Novell Administrator in Netware 3.x, 1995
Training
2007 - Structuring Projects to Ensure Success
2007 - Leadership Skills
2005 - Project Management
2004 - Influencing & Management Skills
2004 - Finance for Non-Financial Managers
2004 - Securing the Enterprise Platform Workshop
2003 - ISS Intruder Detection System Administration
2003 - Microsoft Clustering
2003 - Concord Network Health Reporting
2003 - NetIQ Server Management
2002 - ISA, IIS, AD, Exchange Design & DR Workshops
2001 - Cisco Scalable Routed Networks
2001 - Cisco Remote Access Networks
2001 - Windows 2000 Active Directory Design & Admin
2000 - Cisco Multi-layered Switched Networks
George van Velzen’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- reference requests
- getting back in touch
