
IT Manager at Star Services International
Melbourne Area, Australia

IT Manager at Star Services International
Melbourne Area, Australia
I am an experienced management team member, able to lead and contribute to business improvement or transition. I have the following traits and work experience:
Traits
• Able to provide effective Leadership for multicultural and distributed teams
• Can operate at Local or Global level
• Customer focused, 24/7
• Result oriented
Proven experience in
• Global IT Delivery, Program & Project Management
•Project/Program Budgeting & Cost Control
•Strategic Analysis & Internal Consulting
•Technology Architecture & Integration
a)I was a member of the specialist team which pioneered the design of Active Directory for Johnson Controls using a single worldwide domain.
b)I am an expert for implementing Active Directory Group Policies which can effectively manage desktops, notebooks and servers.
•Business systems (ERP): I am very good in business process modeling & analysis. I have implemented ERP using MfgPro (QAD) in two business units of Johnson Controls.
• Manufacturing systems: I am a specialist in Just-In-Time manufacturing systems. I have designed and implemented the System for the Holden VE Commodore interiors production line in Adelaide.
•Specialist in IT Infrastructure: Within Johnson Controls, my expertise in infrastructure was used to design, implement and trouble-shoot systems in several Asia-Pacific locations.
a)Servers: Expert on all types of Wintel servers including cluster servers
b)Citrix Servers: I can design & manage Citrix Farms. I am a member of “Citrix Community”, a small group of professionals working closely with Citrix.
c)SANs: HP - MSA 500 & 1000
d)Desktops: Windows XP & Vista
e)Cisco Switches: I can program and design VLANs
f)Voice over IP: I can manage both Cisco & Nortel systems.
g)Wireless technologies: I can design systems based on Cisco standalone or controller based access points.
h)Data backup systems: Expert in Symantec Backup Exec products and Desktop & Laptops Option (DLO)
i)Access control systems
Specialist in merging IT systems (as in the case of company mergers/acquisitons), IT Infrastructure, Active Directory implementation, Unified Messaging (VOIP), ERP (MfgPro), Just-in-Time manufacturing systems (QAD's JITS), Windows Servers and Desktop roll-outs
(Privately Held; Packaging and Containers industry)
May 2008 — Present (1 year 7 months)
(Public Company; 10,001 or more employees; JCI; Automotive industry)
June 1998 — June 2008 (10 years 1 month)
Key responsibilities:
1.Provide executive leadership as head of Australian IT.
2.Strategic IT planning, implementation and support for the business.
3.Provide consultancy & support to Asia-Pacific IT infrastructure projects.
4.Ensure that IT systems follow Company’s global standards.
5.IT systems are available to the needs of the business in a timely, efficient and secure manner.
6.Provide targeted training & support to users for using the business systems effectively.
7.Ensure that IT processes are auditable, documented and complies with Sarbanes-Oxley Act.
Australian Automotive business was sold to Futuris in October 2006 and I was appointed as the Transition Manager.
Special responsibilities taken up by me as the Transition Manager:
1.Transition of business systems to Futuris.
2.Helping to settle accounts with suppliers.
3.Assisting to complete the payroll audit by WorkCover Corporation.
4.Closure of the Business by assisting in statutory audit by PwC.
(Packaging and Containers industry)
1998 — 2008 (10 years )
(Public Company; 501-1000 employees; Electrical/Electronic Manufacturing industry)
July 1997 — June 1998 (1 year )
Some of my achievements in this role:
1. Successfully integrated branch offices in Melbourne, Sydney, Adelaide, Brisbane and Perth using a country-wide network. This helped the Company to consolidate several back office operations and resulted in operational efficiency and improved customer satisfaction.
2. Achieved 30% increase in repeat orders when we implemented a unified email system using Microsoft Exchange server. The new system was able to respond to the customers’ needs instantaneously.
(Privately Held; 1-10 employees; Computer Software industry)
October 1992 — June 1997 (4 years 9 months)
Maxiom provides computer solutions and business consultancy to small & medium sized businesses. Principal designer and developer of the Company’s flagship product – BuildPac – a purpose built business system for building industry.
(Privately Held; 201-500 employees; International Trade and Development industry)
January 1991 — September 1991 (9 months)
I have helped to modernise their IT systems, started a new Textile factory for printing extra wide clothes like bed sheets, curtains upto 3 metre width & implemented new IT systems in a hospital managed by the business group.
(Public Company; 51-200 employees; Electrical/Electronic Manufacturing industry)
January 1988 — December 1990 (3 years )
I have helped to set up this company in the Cochin Export Processing Zone for manufacture of telescopic antennae for TVs & Radios.
(Public Company; 51-200 employees; Electrical/Electronic Manufacturing industry)
January 1981 — December 1987 (7 years )
I managed the production lines for manufacture of computer peripherals. I also implemented computerisation in Materials and production lines.
(Public Company; 1001-5000 employees; Mechanical or Industrial Engineering industry)
January 1978 — December 1980 (3 years )
I joined as a graduate trainee and later became a design engineer of cement machinery.
Post Graduate Diploma , Computing Studies , 1992 — 1992
Major studies: Databases and Networks
MBA , Finance & Marketing , 1985 — 1988
BSc Engineering (Hons) , Mechanical Engineering , 1973 — 1978
While studying mechanical engineering, I also maintained a deep interest in Electronics and Communications.
BOARD MEMBERSHIPS
ITEE - a College of Institution of Engineers Australia
Board Member of ITEE since May 2005. ITEE focuses on: communications and telecommunications systems and engineering; computer systems engineering; software engineering; electronics engineering and manufacturing; internet; and microelectronics and optical fiber technology.
MONASH UNIVERSITY - FACULTY OF INFORMATION TECHNOLOGY
Computer Science / Software Engineering Advisory Board
Advisory Board Member of Clayton School of Information Technology since June, 2006. The Board provides strategic advice to the School for developing high quality, effective and industrially relevant educational programs, advise the School in identifying and properly understanding the major issues facing industry and the community in effectively using information technology and its influence on the educational programs and assist the School in developing links and alliances with industry and the community generally.