George Paiva [paivag@hotmail.com]

George Paiva [paivag@hotmail.com]

Sr. IT Infrastructure Project Manager at UnitedHealth Group

Greater New York City Area

Current
Past

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Education
  • United Leadership Academy, ULA
  • Project Management Institute, PMI
  • Center for Learning and Organizational Excellence, CLOE
  • Albertus Magnus College
  • Western Connecticut State University

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2 more...

Recommended
George has 4 recommendations 4 people have recommended George
Connections
500+ connections
Industry
Financial Services
Websites

George Paiva [paivag@hotmail.com]’s Summary

Accomplished Project/Process Manager with extensive (10+years) multi-industry experience inspiring systems in the Healthcare, Credit Services, Pharmaceuticals, Information Services, Payment Services, Investment and Securities, Banking, Manufacturing, and Computer Services environments. Trench-hardened expert in managing cross-functional teams developing new systems and maintaining the business project portfolio. Skilled at orchestrating software development from idea formation to system launch and through life-cycle management. Hold a Project Management Professional Certification from PMI, Blackbelt Certification in Six Sigma, MBA in Business Management. Strong ability to "see the big picture" leading to re-engineering software development processes at large corporations and small companies, reducing time-to-market for new systems.

George Paiva [paivag@hotmail.com]’s Specialties:

Project and Process Management, New System Development, Process Design and Portfolio Management.

George Paiva [paivag@hotmail.com]’s Experience

  • Sr. IT Infrastructure Project Manager

    UnitedHealth Group

    (Public Company; UNH; Insurance industry)

    June 2009 — Present (2 months)

    Responsible for defining, managing and implementing a strategic range of technical projects such as Data Center Migrations, which requires specific experience, training and continuing education and Application Migrations, which requires technology research and content design skills. Lead Matrix teams in support of these multiple initiatives and implement project management strategies.

  • Sr IT Project Manager

    UnitedHealth Group

    (Public Company; UNH; Insurance industry)

    October 2006 — June 2009 (2 years 9 months)

    Responsible for leading IS Operations Maintenance policy standardization and process improvement projects in the newly formed centralized Application Operations organization in UnitedHealth Group. Manage the execution of company-wide policy standardization and process improvement initiatives. Coordinate the execution and tracking of targeted process improvement initiatives. Coach Service Managers on managing targeted process improvement projects. Manage the execution of other projects as assigned.

  • IT Project Manager

    GE Money

    (Public Company; GE; Financial Services industry)

    April 2004 — October 2006 (2 years 7 months)

    Accountable for delivery of IT programs related to Retail Card Finance Marketing. Worked with the business teams to shape business requirements and provide ongoing communication through project execution. Worked with assinged IT resources to complete activities to Estimate, Plan, Design, Build, Test, Enterprise Test, and migrate solutions into production. Functioned independently in a Project Management capacity and address issues to ensure that projects are completed on time and within budget. Planned and communicated with business/customer, IT Leadership, and other key stakeholders regarding status, milestones, issue resolution and escalation.

  • Project Manager

    GE

    (Public Company; Financial Services industry)

    2000 — 2006 (6 years)

  • Certified Six Sigma Black Belt, CSSBB

    GE Money

    (Public Company; 10,001 or more employees; GE; Financial Services industry)

    January 2003 — September 2004 (1 year 9 months)

    Worked with GE IT resources to deliver projects focused on measuring, analyzing, improving, and controlling key processes that influenced customer satisfaction and productivity growth. Assisted with the implementation of Quality Initiatives across IT. Mapped projects to process architecture and business/process metrics and supported dashboard development. Provided project status information including milestones, LOE, and Tollgate documents and updates to Management. Resolved issues impacting project deliverables to Management. Provided coaching to IT Resources to ensure effective completion of Green Belt projects. Facilitated, trained and coached Green Belts in the use of Six Sigma methodology and tools. Worked with all Six Sigma Organization required sessions (staff meeting, dashboards, quality). Identified, mentored, provided effective communication, and lead multiple 6-sigma projects. Facilitated functional workouts and assisted in identification of Quality metrics.

  • Process Metric Reporting Analyst

    GE Money (formerly Consumer Finance)

    (Public Company; 10,001 or more employees; GE; Financial Services industry)

    October 2000 — December 2002 (2 years 3 months)

    Collected, consolidated and maintained data for system performance. Managed the reporting database and dashboard scorecards. Assisted in the development of metrics reporting tools for performance trend analysis, executive management reports and IT system enhancements. Collected and recorded data on service delivery performance, IT systems performance, vendor performance and business process performance. Performed trend analysis to identify and eliminate repetitive problems. Participated in the development of web-based incident management tools and web-based metrics reporting.

  • Senior Consultant

    Keane, Inc.

    (Public Company; 1001-5000 employees; KEA; Information Technology and Services industry)

    May 1997 — October 2000 (3 years 6 months)

    Coordinated activities of teams, as well as deliverables to clients. Responsible for the full cycle of development including detailed business analysis, written specifications, user interface design, testing, training and implementation. Maintained project status, plans, update schedules, identify issues, conflicts, and factors that impact project success. Prepared project meetings, resources, and material. Accountable for project signing, approval, tracking, posting, and reporting process. Create, maintain, index, and track a repository (physical and electronic) of project materials. Maintained adherence to development standards and controls. Ensured technical acceptability of the final system. CLIENTS INCLUDE [ Pfizer Central Research, The Thomson Corporation, MoneyGram Payment Systems, Goldman Sachs Group, Inc., FleetBoston Financial Corporation ]

  • EDI Coordinator

    Branson Ultrasonics Corporation

    (Public Company; 1001-5000 employees; EMR; Machinery industry)

    August 1996 — December 1996 (5 months)

    [Internship] Served as a liaison between Branson and its external customers. Implemented over 15 EDI Trading Partners. Maintained Harbinger’s Intouch*EDI Plus software. Created Trading Partner Agreements. Developed a comprehensive EDI operations manual.

  • Multimedia Technician

    IBM / IGS (formerly ISSC)

    (Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

    October 1991 — May 1992 (8 months)

    [Internship] Utilized video and multimedia technology in support of EBS faceorg. Services. Generated over 400 employee digital images using AUC image editor. Responsible for maintenance of over $150,000 in multimedia equipment. Supported IBM product kickoff conferences.

George Paiva [paivag@hotmail.com]’s Education

  • United Leadership Academy, ULA

    Leadership , Redefining Quality, Aligned Accountability, Enabling People , 2007 — 2007

    Understood and comprehended all three leadership cornerstones to be successful; Mastered all three leadership cornerstones [Redefining Quality, Aligned Accountability, Enabling People] through practice and application; Shared mastery of the three leadership cornerstones by teaching and mentoring others. Successfully completed ULA Instruction & Exam.

  • Project Management Institute, PMI

    PMP , Project Management Professional , 2003 — 2006

    Demonstrated the appropriate education and professional experience; Passed a rigorous examination; Agreed to abide by a professional code of conduct; Committed to maintaining the active credential through meeting continuing certification requirements. Certified PMP until 10/2010.

  • Center for Learning and Organizational Excellence, CLOE

    CSSBB , Six Sigma Black Belt , 2001 — 2003

    Greenbelt and Blackbelt Certifications in Six Sigma Process Improvement. DMAIC, LEAN and CAP course instruction. Successfully completed GE Black Belt Instruction & Exam. Participated and drove Lean Action Workouts.

  • Albertus Magnus College

    MBA , Business Management , 2000 — 2003

    Graduated from the New Dimensions Program.
    Business Concept: The Healthy Spoon
    Thesis Title: Public Readiness for Online Degree Programs.
    GPA of 3.83

  • Western Connecticut State University

    B.B.A. , Management Information Systems , 1992 — 1997

    Graduated from the Ancell School of Business.

Additional Information

George Paiva [paivag@hotmail.com]’s Websites:

George Paiva [paivag@hotmail.com]’s Interests:

Reading the Wall Street Journal, Stock Market Investing, Exercising, Traveling

George Paiva [paivag@hotmail.com]’s Groups:

ASTD, (American Society for Training & Development) Student Member,
ISOC, (Internet SOCiety) Member,
PMI, (Project Management Institute) PMP Member,
PMI - ISSIG, (Information Systems Specific Interest Group) Member,
PMI - SNEC, (Southern New England) PMI Charter Member

  •    Internet Society
  •    The Greater IBM Connection: IBM's alumni program for past and present IBM employees
  •    GE (General Electric)
  •    Global Program and Project Networking Group (9400+)
  •    Software Engineering Institute Virtual SPIN
  •    Keane Alumni
  •    General Electric Alumni
  •    Global Lean & Six Sigma Network
  •    PMP® Credential Holders
  •    Alumni of the Ancell School of Business at Western Connecticut State University (WCSU)
  •    UnitedHealth Group Network
  •    S2000 Owners
  •    PMI Southern New England Chapter
  •    Lean Six Sigma and DFSS for IT and Software Engineering

George Paiva [paivag@hotmail.com]’s Honors:

Recipient of company awards:
~ Spot Award, for individual recognition recognition for delivering special service to a customer. 2009
~ IT Quarterly Award, for outstanding contribution to the business. 2005
~ Summit Award, for recognition of outstanding contributions to the business. 2001; 2002
~ Numerous Business Impact Awards, Recognition for achievements in exceeding business objectives in the areas that have been identified in a function.
~ Achievement Award for fine work on a consultant managed project. 2000
~ Appreciation Pin, a client focused Award. View award: 2000
~ Peer Awards for outstanding contributions. 1998

George Paiva [paivag@hotmail.com]’s Contact Settings

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  • getting back in touch

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