George Daye ::linkedin@barserv.com::

Current

President at BarServ Mystery Shopping Services

Past

Manager/Bartender at Tumbleweed's Sports Bar
Account Coordinator at Blanchard Schaefer Advertising and Public Relations
Server/Bartender at Del Frisco's Double Eagle Steakhouse

Server/Bartender at Ruth's Chris Steak House

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Education

The University of Texas at Arlington
Tarrant County College

Recommended

9 people have recommended George

Connections

128 connections

Industry

Restaurants

Websites

George Daye ::linkedin@barserv.com::’s Summary

Get a first-hand account of who I am and what I think by visiting my Blog and Podcast: http://www.barserv.com/blog.html

Simply put, I have a passion for understanding and enhancing the customer experience.

Based on 10 years experience as a server, bartender and general manager in the hospitality industry and three years of real-world marketing experience with the fantasic team at Blanchard Schaefer Advertising and Public Relations, I bring value to the table in any relationship. I have built my companies, BarServ and Pro Background Checks.com, on a single principal: Constructing solid, professional relationships on foundation of excellent customer service.

My goals, which run parallel with continuing my company's successes, include positioning myself as the expert in the customer service arena and growing my current ventures. I'm also expanding my entrepreneurial ventures and remain on the lookout for a restaurant ownership opportunity, specifically an established and successful Italian concept based in the DFW metroplex.

George Daye ::linkedin@barserv.com::’s Specialties:

Targets for BarServ: Full-service restaurants, hotels, golf courses, fast-casual restaurants, hospitality management, customer service, the customer experience.

Targets for Pro Background Checks.com: Any company or individual interested in background data concerning new employees or ensuring a personal relationship is trustworthy.

Specialties: Mystery shopping services and providing sensitive data to assist in mission-critical decision making.

George Daye ::linkedin@barserv.com::’s Experience

President

BarServ Mystery Shopping Services

(Privately Held; 1-10 employees; Management Consulting industry)

October 2004 — Present (5 years 2 months)

"Raising the Bar on Service" one partner at a time. BarServ provides mystery shopping services by utilizing expert, Insight Shoppers. Insight Shoppers must have experience in the industry they are shopping.
Manager/Bartender

Tumbleweed's Sports Bar

(Restaurants industry)

January 2002 — October 2004 (2 years 10 months)

Fast-paced bar where quick management decisions were a must.
Account Coordinator

Blanchard Schaefer Advertising and Public Relations

(Marketing and Advertising industry)

2001 — 2004 (3 years )

Learned first hand about the ad and PR game. Gained clear understanding of branding, strategic thinking and conversion.
Server/Bartender

Del Frisco's Double Eagle Steakhouse

(Privately Held; Restaurants industry)

1996 — 2002 (6 years )

Great experience in Fort Worth and New York locations. Member of the opening team in New York and assisted in staff training.
Server/Bartender

Ruth's Chris Steak House

(Public Company; Restaurants industry)

January 1995 — January 1998 (3 years 1 month)

Where I had my first rare steak. It was incredible! Learned to love red wine, too.

George Daye ::linkedin@barserv.com::’s Education

The University of Texas at Arlington

1998 — 2002

Majored in Communications with a Minor in Communications Technology

Activities and Societies:

PRSSA member
Tarrant County College

Communications 1992 — 2000

Activities and Societies:

Writer and Photographer, The Collegian student newspaper

Additional Information

George Daye ::linkedin@barserv.com::’s Websites:

George Daye ::linkedin@barserv.com::’s Interests:

Professional: Customer service and championing the customer experience, entrepreneurial ventures, entrepreneurial mentoring, Web site development, customer perception, Blogging, Podcasting, writing, learning, expanding my business interests Personal: My priviledge of being a husband and a father, experiencing the energy of life, reading, personal growth, higher education, computers, personal gagets/technology, wine, travel, baseball, fantasy football, cooking, RC airplanes, my fantastic and energetic dogs, Indiana Jones, The West Wing, unscripted television programming, music, live theatre, New York city, baseball, the Texas Rangers, the challenge of being a restaurateur.

George Daye ::linkedin@barserv.com::’s Groups:

Tarrant County Restaurant Association, board member and associate member
Greater Dallas Restaurant Association, associate member
The University of Texas at Arlington, alumni association member
The Metropolitan Museum of Art, New York, associate supporter
The Dallas World Aquarium, associate supporter

Blue: The DallasBlue Business Network (25,000+ members)
DFW Entrepreneur Network
National Restaurant Association
Red Sox Nation
Bright Ideas & Entrepreneurs
Dallas Cowboys' Fans (NFL)
Tax Professionals
Wines & Spirits (Number 1 W&S group on Linked)
Starbucks' Enthusiasts
Well-dressed Professionals
MacUser
GHIP- GAMING & HOSPITALITY INDUSTRY PROFESSIONALS GROUP (CASINOS-HOTELS-RESTAURANTS)
Professional Restaurant Managers
Baseball - Let's Play Ball!
Texas Rangers Fans
Restaurant Network
Independent Restaurant Owner
Dallas Stars Fans
UT Arlington Alumni Association
F&B Professionals Network
Restaurant Chain Executives
Restaurant & Hospitality Experts
U2 network
Tax Opportunities
Restaurant and Hotel Professionals of Texas
The Bar & Restaurant Owners Group
Major League Baseball Fans
Team Hoyt