
Digital Communications Executive at West Midlands Regional Observatory
Birmingham, United Kingdom

Digital Communications Executive at West Midlands Regional Observatory
Birmingham, United Kingdom
Experienced web content manager with a focus on design, usability and social media
Content management, design, web editing, email marketing, CMS, web standards, usability, information architecture, social media
(Information Technology and Services industry)
July 2009 — Present (5 months)
Content strategy, information architecture and day-to-day content management of the Observatory's corporate website, Resource Catalogue and blog. Lead Observatory's investigation and adoption of social media, providing support for colleagues in social media techniques. Work with web development and design suppliers on technical development of Observatory's online services.
(Information Technology and Services industry)
2005 — Present (4 years )
Freelance work for a small group of clients on projects involving bespoke web design, WordPress builds and custom theme design, web content management, email marketing, web analytics and social media support.
(Information Technology and Services industry)
November 2005 — July 2009 (3 years 9 months)
Managed the content, administration and technical development of the Observatory's website www.wmro.org. Liaised with web development and design suppliers on new technical development projects - this included a full re-design, development and launch of the Observatory's website and content management system in 2008. Supported wider communications work, providing web-based tools and training to support Observatory colleagues.
(Government Agency; Non-Profit Organization Management industry)
September 2004 — November 2005 (1 year 3 months)
Provided interim cover for web content editing, user support and user acceptance testing of technical developments for an online knowledge management system, based at the Commission's national centre in Birmingham.
(Privately Held; Publishing industry)
April 2003 — July 2004 (1 year 4 months)
Worked in a remote UK editorial team for this California-based book publisher following their acquisition of the friends of ED imprint. Commissioned and edited a portfolio of books on digital graphics and web design techniques. Researched and contracted authors, maintaining solid author relationships throughout the editorial process. Represented the friends of ED brand at web design and digital graphics conferences in the US and UK.
(Publishing industry)
July 2001 — March 2003 (1 year 9 months)
Started in Web PR and progressed through editorial roles to commissioning level at this book publisher. Specialised in web design and motion graphics software.
Usability, communication, graphic design, web strategy, productivity, helping people use technology, social media