User Interaction Designer
Rochester, New York Area
User Interaction Designer
Rochester, New York Area
Led or participated in interdisciplinary teams for the design of major features and services. Provided User Interaction Design support including competitive benchmarking, workflow analysis, architecture, graphics and nomenclature, usability test planning and reporting, wire-frames, storyboards, style guides and detailed specifications.
* Designed print drivers that improved success rates over 200% on key tasks and were adopted as the company-wide design standard.
* Increased reseller interest in Xerox equipment over competitors by devising a complete end-to-end system to direct sales of supplies to the original reseller.
* Enhanced usability and customer satisfaction by unifying several divergent authentication, accounting and access schemes into a single coherent design.
* Led an interdisciplinary team in the creation of a ground-breaking new walk-up network email service that was adopted throughout the product line.
* Improved usability and simplified the workflow for the Build Job feature on Xerox products, improving success rates in excess of 50% and productivity more than 20%.
* Provided a simple solution to accommodate both novice and advanced users for the Color Balance feature UI.
* Increased the collection of revenue over $1M per year through redesign of the billing meters UI and establishment of coherent nomenclature across devices.
* Successfully scaled UI architecture across various display sizes and resolutions while maintaining a common look and feel.
* Scope of talent encompasses conceptual, logical and physical design
* Expertise using Photoshop, Illustrator and Freehand
* Professional experience with Flash, Director, Dreamweaver and others
* Working knowledge of web technologies including Apache, XHTML, CSS, PHP, SQL, JavaScript, XML, Ajax, XSL and SOAP
(Public Company; 10,001 or more employees; EK; Consumer Goods industry)
2007 — Present (1 year)
Led and coordinated interaction design projects. Analyzed and simplified workflows. Proposed designs and planned usability tests. Created or updated complex specifications.
(Public Company; 10,001 or more employees; XRX; Design industry)
March 1996 — December 2006 (10 years 10 months)
Led or participated in interdisciplinary teams for the design of major features and services. Provided User Interaction Design support including competitive benchmarking, workflow analysis, architecture, graphics and nomenclature, usability test planning and reporting, wire-frames, storyboards, style guides and detailed specifications.
(Privately Held; 1001-5000 employees; Packaging and Containers industry)
1995 — 1996 (1 year)
Designed custom amenities labeling and carton graphics for several national hotel chains. Developed contract packaging for national manufacturers.
(Public Company; 5001-10,000 employees; SCO; Electrical/Electronic Manufacturing industry)
1994 — 1995 (1 year)
Explored new product concepts and modified existing products. Developed graphical user interface designs. Established workflow procedures for the team. Coordinated internal and external services.
(Design industry)
1990 — 1993 (3 years)
1980 — 1985
Design, User Interaction, User Experience, homeschool
WNYHFES, FIRST Lego League, PCC, PCC LEAH,
Patents
Awarded: 6134019 Full-Text Help button service for a user interface in a digital printing scanning or facsimile system, 7,280,241 Print driver user interface, 7,154,628 Job secure overwrite failure notification
Pending: 20070188772 Recursive build job graphical user interface,