
Business Applications Over 30 Yrs
Toronto, Canada Area

Business Applications Over 30 Yrs
Toronto, Canada Area
An experienced IT Manager with a proven background implementing customized application solutions that maximize productivity, streamline operations, and support business growth. Extensive experience in managing the installations and supporting desktop, MRP, and ERP applications impacting all functional business areas from head office locations to production environments and shop floors. “Go to” technical and software specialist with advanced problem solving and people skills.
Valued strategic partner providing the reporting and technical advice that helps business leaders maximize their IT investment and advance business operations. Compliments technical skills with strong leadership capabilities.
I can help business users attain a better understanding of what, and why they are doing what they are doing every day.
I am looking for a position to use my one on one and group training skills to help users accomplish more in their daily work cycle and be better satisfied with the software and desktop packages they are using. I would also be interested in positions involving Management, Project Leadership, and Report writing.
> Systems Implementation
> Applications Support
> System Upgrades
> Acceptance Testing
> Systems Analysis
> Department Management
> Project Management
> Database Management
> Financial Reporting
> Reports & Queries
> Shop Floor Control
> Business Process Improvement
> User Training
> People Management
> MRP/MRPSystems
PROFESSIONAL EXPERIENCE
User Training, Application software implementations and upgrades, HP3000 System Manager, MANMAN Manufacturing Software including Engineering, Sales, Shop Floor Control, Barscan, Order Entry, Purchasing, Production Control, All Financial Modules, Database Administration. Ecometry Software including: Call Center, Website, Marketing, Purchasing, Warehousing. As well as MPE, Fantasia, Microsoft Office 2003, Cognos Quiz, Crystal Reporting 9.0, Member of HAPPEN Networking group.
(Professional Training & Coaching industry)
September 2006 — Present (3 years 4 months)
HAPPEN is a networking organization dedicated to assisting executives in career transition. Canada's Largest Networking Group for Executives..
HAPPEN members meet weekly to assist one another by sharing experiences, industry information, contacts and job search techniques that will lead to new employment. A guest speaker is booked for each meeting to speak on issues relevant to career transition and networking. About 1 1/2 hours are spent at each meeting networking with others.
Established in 1991 HAPPEN has over 10,000 members and alimni to date. The Happen website can be found at http://www.happen.ca.
I have assisted Happen in their meeting room setup several times while one of the Executive members were away. I have also assisted other members with website questions, and IT concerns. I also helped out the group by delivering the new Happen Brochures to over 35 job help agencies in Southern Ontario.
(Non-Profit; 201-500 employees; Non-Profit Organization Management industry)
January 2005 — Present (5 years )
Consulting with Scouts Canada in the capacity of Webmaster of the Old Mill Area Website. Responsible for sending out over 60,000 emails per year communicating events and activities to over 800 area youth and leaders.
(Non-Profit Organization Management industry)
June 2000 — Present (9 years 7 months)
Currently and since 2000 have been part of the Alumni Committee responsible for hosting an annual Alumni Event to raise funds for High School Graduates. I am responsible for the Alumni Database housing over 6000 names and addresses in addition to sending out emails to inform the Alumni of the upcoming events.
(Privately Held; Photography industry)
August 2009 — November 2009 (4 months)
Responsible for taking group photos at various Elementary Schools in the GTA.
(Sports industry)
January 2005 — October 2009 (4 years 10 months)
Responsible for maintaining the League's Baseball Website and updating the site on a regular basis to inform players, parents, coaches and umpires of events, schedules, standings, and news. Additional responsibility for emailing members regarding special events and registration date reminders.
(Public Company; 501-1000 employees; Retail industry)
July 2000 — January 2005 (4 years 7 months)
Recruited into this newly created position to upgrade the existing ERP/MRP systems impacting all functional areas of the company with over 400+ users across the head office and warehouse. Full accountability for all software upgrades, installations, testing, applications support, user training, troubleshooting, and reporting. Environment: MANMAN, Ecometry, HP3000, Windows XP
Credited with improving the system functionality across all areas and for creating an applications support infrastructure known for quick response and timely resolution
- Managed two seamless ERP/MRP software upgrades with zero disruption to business operations
- Optimized software efficiencies in all key areas including Finance, Inventory, Purchasing, Sales, Marketing, Billing, Distribution, Warehousing, Customer Service, and Contact Centre
- Took the initiative to train staff on how to automate standard processes, dramatically reducing computer processing time
(Computer Software industry)
2000 — 2005 (5 years )
(Privately Held; 51-200 employees; Machinery industry)
October 1978 — April 1999 (20 years 7 months)
Managed the entire technology turnaround for the company, transforming an antiquated punch-card data entry system into a full-scale online networked system with 40+ terminals. Provided the technology infrastructure that improved productivity and directly supported the company`s growth. Environment: HP3000, MANMAN
- Researched new applications and MRP products to meet the strategic and tactical needs of the company – evaluated individual department and production needs and negotiated all vendor contracts
- Provided technical and software support to all end users throughout the company, with a reputation for speedy and effective resolutions
- Managed four major system upgrades to the MRP system, twice requiring trips to the Philadelphia data centre to convert data and re-install the system
- Took initiative to design custom programs to customize 80% of the company`s production reports – new reports provided critical company data in a format more applicable to strategic planning
(Public Company; 51-200 employees; Retail industry)
April 1977 — October 1978 (1 year 7 months)
Supervised 15 people in the computer operations area. 2 computer operators, 3 Data Control Clerks and 10 data entry operators.
1935 — 2009
Job Search Training 2005 — 2005
Selected to interview candidates in a mock interview which were videotaped for later review by the rest of the class. The purpose was to improve interviewing skills by having the class and instructor review body language, answer content and flow of the interview, to provide help and advice to the candidate.
Certificate , Crystal Reports 9.0 , 2004 — 2004
Certificate , Order Management, Warehousing, Purchasing, Supertool, Image Databases, Financials , 2000 — 2000
Attended 2 complete weeks of classes at separate times to learn the Ecometry Software, databases and Supertool.
Certificate , Inventory Control, Shop Floor Control, Purchasing, Engineering, Accounting, Sales and Marketing , 1995 — 1996
Other modules and courses taken included Cognos Quiz, Barscan, Fantasia Report Writer, CCMail, MPE, Disaster Recovery, and HP3000 System Manager
Scouting, Baseball (hardball and softball), photography, Camping, Golf, Tennis, Toronto Maple Leaf Hockey, Junior A Hockey
Member of Happen Networking Group,
Scouts Canada - District Area Commissioner Communications - Old Mill Area,
Scouts Canada - Webmaster - Old Mill Area,
Martingrove Baseball - Junior Coach ages 19+,
Martingrove Baseball - League Webmaster,
Tenth Inning Softball League - Webmaster / Team Manager / Player,
Port Credit Secondary School Alumni - Committee member and database adminstrator of 6000+ members
Awarded The Commemorative Centennial Medal for Scouting in 2007
Received the Ontario Volunteer Award in 2004
Awarded the 15 year Long Service Award - Scouts Canada in 2004
Presented the Medal for Good Service to Scouting in 2002
Received the 10 year Long Service Award from Scouts Canada in 1999