Principal Consultant at LiquidHub
Greater Philadelphia Area
Principal Consultant at LiquidHub
Greater Philadelphia Area
IT and Project Management Leader successful in designing and optimizing technologies to drive business performance. Extensive expertise in the financial services industry, specifically banking and consumer lending. Strong track record of leading matrixed, cross-functional and remote teams ensuring collaboration as a focused unit to achieve aggressive business goals. Particularly effective at directing the evolution of technical and non-technical solutions from concept through implementation, constantly managing the needs of the stakeholders, the team and the project. Successful in intense and demanding environments experiencing rapid change through internal growth, acquisition and revitalization. Decisive, solutions-focused with top notch presentation skills. ScrumMaster Certification with proven ability to coach Agile teams. Effectively develops and delivers training materials and workshops.
▪ IT Strategy/ Execution
▪ Capacity Planning
▪ PMO Development
▪ Business Process Improvement
▪ Business Risk Management
▪ Customer Focused Service Delivery
▪ Mergers & Acquisitions
▪ Team Building / Leadership
▪ E-Commerce Technologies
▪ B2B Commerce
▪ Multi-million Budget Management
▪ Internet & Intranet Technologies
▪ Agile & Lean Project Development Training and Coaching
(Privately Held; 501-1000 employees; Information Technology and Services industry)
November 2007 — Present (9 months)
Consult with Clients to assist in developing Agile project delivery capabilities using Scrum, Lean and XP practices. Coach Client project teams to improve practices and overall adoption of agile project delivery. Develop training materials and workshops within the context of the Client organizations to ensure successful change adoption.
(Public Company; 10,001 or more employees; Financial Services industry)
2005 — 2007 (2 years)
Administratively responsible for total staff of 60 and an operating budget of $10M. Charged with developing, enhancing and monitoring key web, client server and rules engine systems for registering and locking mortgages.
* Championed Scrum/Agile/Iterative development methodology using UML that delivered usable functionality approximately 25% earlier than traditional waterfall projects.
* Pioneered a virtual work environment that reduced departmental office space costs by 35%.
* Reengineered the process to deploy code changes to production environments in a repeatable manner.
* Developed and implemented coding and documentation standards that reduced overall support costs by 15%.
* Migrated the Residential Funding Corporation Correspondent Lending Operations Group to the GMAC Bank operational platforms. Required updates to external facing websites, product validation engine and to vendor systems.
* Coordinated all aspects of Sarbanes Oxley validations and reporting for department.
(Public Company; Financial Services industry)
2002 — 2005 (3 years)
Delivered expert staff and financial management, leading and supporting a team of 2 direct reports and 30 indirect reports focused on project delivery.
* Migrated the internal operational funding system, broker system, external facing websites, warehouse systems, and updated the product validation engine and vendor systems from GMAC Mortgage to GMAC Bank.
* Initiated and led a Quality Assurance Team that reduced defects through the use of Mercury Suite of testing software.
* Developed and implemented an automated underwriting application that reduced the workload in Underwriting by 20%.
* Reengineered the Systems Development Life Cycle methodology for the entire GMAC Mortgage IT organization.
* Implemented and led a User Involvement Committee that prioritized projects based on projected ROI and kept business and technology aligned.
* Created and led departmental Project Management Office to ensure the use of the appropriate standards and processes for project delivery.
(Public Company; Financial Services industry)
1998 — 2002 (4 years)
Managed projects, programs, and systems designed to improve business processes through automation.
* Led an integration team across multiple sites (CA, PA and IA) to manage continued business functionality of an acquired company.
* Reduced risks associated with funding loans outside of GMAC guidelines by building a new product and validation and pricing engine. Accelerated time to market for new products.
* Pinnacle Award recipient in 2001 and Best in Class Award recipient in 1999 for outstanding leadership and extraordinary customer service.
(Public Company; Financial Services industry)
1996 — 1998 (2 years)
Supervised, led, and supported 10 direct reports and 21 indirect reports charged with posting all funds received, boarding all new loans to the servicing system, and handling all adjustment notifications for ARM loans.
* Eliminated inaccuracies in new loan boarding to LSAMS with the design of a database to track errors, and the reprogramming of the interface program.
* Automated Western Union payment capabilities by implementing an electronic interface of check payment data into LSAMS.
* Collaborated with Customer Service, Collections, Bankruptcy, and Foreclosure Departments to determine strategies for improving delinquency ratios.
(Public Company; Financial Services industry)
1990 — 1998 (8 years)
Managed staff of up to 15 people responsible for payment processing, ensuring adjustable rate mortgages changed properly and buydown loans were properly loaded.
Certified Scrum Practitioner, 2008
BS, Business Administration, 2003 — 2007
Master Graduate Level 2, Leadership Training, 2002 — 2007
Experiential training focuses on developing and honing leadership skills and communication skills via self analysis with support and input from training team.
Certified Scrum Master, 2006
Certificate, Project Management, 1999
Volunteer for Juvenile Diabetes Research Foundation (www.jdrf.org)
Member Scrum Alliance
Member Technical Executive Networking Group
Member Technical Professional Networking Group
Member DelVal Miata Club
Selected as GMAC Bank Pinnacle Winner - 2002
Selected as GMAC Mortgage Best In Class - 1999