
Senior Technical Trainer
Washington D.C. Metro Area

Senior Technical Trainer
Washington D.C. Metro Area
* Extensive telecommunications, management, regulatory, sales and sales engineering experience.
* Well skilled in Strategy & Planning, project management, high-level presentation, proposals, training, and coaching.
* Extensive senior stakeholder management / liaison experience from pre-sales and bid to support work
* Proven ability to present and translate technical issues to a non-technical audience
* Highly successful consulting to develop custom strategies to solve business problems utilizing technology.
Sales Engineering, technology advocate, training, consulting, project management, strategy and planning, competitive intelligence, network design, privacy expertise, regulatory, government affairs, presentation, coaching
(Non-Profit; 51-200 employees; Information Technology and Services industry)
January 2006 — Present (4 years )
Develop & deliver information on new and emerging technologies & products
(Privately Held; Myself Only; Information Technology and Services industry)
July 2004 — Present (5 years 6 months)
Assist small business and financial firms in the following areas:
* Provide business intelligence on the telecommunications industry
* Evaluate vendors and relationships
* Purchase of equipment, phone systems, Internet providers, wireless providers
* Billing analysis
* Proposals, RFPs, RFIs, PowerPoint decks, executive presentations
* Understanding wireless, mobile devices, RFID, etc.
* Voice-over-IP (VoIP) strategies
* Wide-Area-Network (WAN) strategies
* Internal and external marketing
* Call centers and contact centers
Please visit my website: http://www.gallantandcompany.com
(Public Company; 10,001 or more employees; MCIP; Telecommunications industry)
October 2004 — September 2005 (1 year )
Responsible for sale of managed solutions to customers that extend beyond the capabilities of traditional products.
(Public Company; 10,001 or more employees; S; Telecommunications industry)
2000 — 2004 (4 years )
Field deployed pre-sales support (Sales Engineer) with expertise covering the entire portfolio of Sprint products and services, competitors products and the telecom industry, in general. Consult with customers to develop custom strategies to solve business problems utilizing technology. Support direct sales channel, indirect sales channel and national distributor teams over three states.
(Public Company; 10,001 or more employees; T; Telecommunications industry)
1994 — 2000 (6 years )
Managed and coordinated many aspects of AT&T's marketing, strategy and regulatory agenda for Business Markets.
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