Richard Saunders

Current

IT Consultant performing CRM implementation and project management services at Gaia ICT, LLC

Past

Program Manager at Microsoft Corporation

Education

Western Washington University

Recommended

2 people have recommended Richard

Connections

88 connections

Industry

Information Technology and Services

Websites

Richard Saunders’s Summary

After a career at Microsoft as a senior program manager in software development working on Windows and Digital Media I started my own company in 2006. Gaia provides consulting services to nonprofits and businesses including technical project management, planning, training, and CRM implementation based on Salesforce.com.

Richard Saunders’s Specialties:

• Customer and Constituent Relationship Management (CRM)
• Salesforce.com Certified Force.com Developer
• Information Systems, Business Process Design, Systems Analysis and Solution Design
• Technical Project Management
• Database Design and Implementation
• Client and Service Management Systems
• Serving businesses and nonprofit organizations

Richard Saunders’s Experience

IT Consultant performing CRM implementation and project management services

Gaia ICT, LLC

(Information Technology and Services industry)

2007 — Present (2 years)

Technical project management, systems analysis, solution design and implementation, CRM and constituent relationship management (Salesforce.com: Apex and VisualForce), client information management systems for businesses and nonprofits. Salesforce.com Certified Force.com Developer. Sub-contractor with NPower Seattle.
Program Manager

Microsoft Corporation

(Public Company; 10,001 or more employees; MSFT; Computer Software industry)

September 1995 — July 2004 (8 years 11 months)

Senior program manager in product development in Windows Digital Media division from 1995 - 2004. Lead Software Development Engineer in Test/QA on Windows Operating System product development from 1987 - 1995.