Gagan Bhalla

Current

• Management Trainee at Progressive Infotech Pvt. Ltd.

Past

• Network Support/Consultant at Compsoft
• Technical Support Executive at vCustomer

Education

• CDAC, NOIDA
• Uttar Pradesh Technical University
• Ryan International School, Vasant Kunj

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Recommended

1 person has recommended Gagan

Connections

64 connections

Industry

Information Technology and Services

Websites

• My Blog

Gagan Bhalla’s Summary

I'm an MBA Graduate from CDAC, NOIDA (Department of Information Technology, Ministry of Information Technology, and Govt. of India). I’ve a background of B.Tech in Computer Science & Engineering and a total experience of 23 months encompassing Technical support for SOHO Networking, Active directory & consulting for web projects. My experience actively involved client dealings, presentations & proposal submissions. I also have hands-on experience on configuring SAP BASIS Module and SAP FI Module.

I was an active member of placement committee at CDAC, NOIDA. I served as a communicator between organizations and CDAC, NOIDA. I was also selected as a part of Dissertation work for a project under the Govt. of National Capital Territory of Delhi. The responsibilities included

• GAP Analysis,
• Client dealings / presentations
• Post implementation Support for CDAC’s Hospital Information Systems.

Gagan Bhalla’s Specialties:

Software Project Management, Programme management, Business Analysis, Technology Management, Technology Industry Analysis, Open Source Software, Business case, Content Management,

Gagan Bhalla’s Experience

• Management Trainee

  Progressive Infotech Pvt. Ltd.

  (Privately Held; Information Technology and Services industry)

  September 2009 — Present (3 months)

  Project coordinator for Microsoft Dynamics CRM & NAV implementation, as a liaison with implementation partner, decision expediter for top management in areas of technology and services, Business Analyst and project manager of an internal solution development for service industry

• Network Support/Consultant

  Compsoft

  (Privately Held; Computer Software industry)

  April 2007 — August 2008 (1 year 5 months)

  • Provided Network support at the Client/Site.
  • Informed the organization and the client of the wastage of time on installation/management of existing hardware/PC Units & the security loopholes leading to compromising of sensitive information. Proposed Microsoft Active Directory solution to facilitate management of Hardware & Software via centralized server. The solution further helped the Software Development Team in Troubleshooting live issues and also helped in remote monitoring of employees.
  • Suggested DotNetNuke as a comprehensive website solution as an alternative to start-from-scratch approach. Leaded the team for customizing the DotNetNuke based portal, gave training to associates. The Portal was up and running in a week’s time with Google PageRank going up from 4 to 6. Coordinated and submitted detailed reports using Google Analytics to the client regarding the website’s performance.
  • Supported colleagues in projects on Microsoft .NET Platform from time to time. Worked on Membership/Role Module of ASP.NET web project using C#. Responsible for Designing & Theme of the project using HTML/CSS.

• Technical Support Executive

  vCustomer

  (Privately Held; Information Technology and Services industry)

  September 2006 — February 2007 (6 months)

  • Provided L2 Technical Support to the customers for Linksys – A CISCO Company dealing in Small Office and Home (SOHO) networking products.
  • Support included configuration of Wired/Wireless Routers, Range Expanders, Installation of Network Interface Cards, Game Adapters, A/DSL Configuration – PPPoE/PPPoA/Bridging, Dynamic DNS Updates, etc.
  • Configuring Security settings – Authentication Modes: WEP/WPA/WPA2/RADIUS, Encryption Modes: AES/TKIP/PSK, MAC Filtering, etc.
  • Integrated Support – DHCP Relay, DNS Troubleshooting, Coordinating and Communicating with existing service providers for the customer, etc.

Gagan Bhalla’s Education

• CDAC, NOIDA

  MBA(SEM) , 2007 — 2009

• Uttar Pradesh Technical University

  B.Tech , Computer Science , 2002 — 2006

• Ryan International School, Vasant Kunj

  1996 — 2002

Additional Information

Gagan Bhalla’s Websites:

• My Blog

Gagan Bhalla’s Contact Settings

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