Gabe de Puyjalon gdep@rocketmail.com

Current
Past
  • Director General - Executive Director at PMI-Montreal, inc.
  • Employee Relations, Eastern Canada Div. at BOC Group (Linde Canada)
  • Branch & Staffing Programs Manager at Staffing and Recruiting firms
  • Manager Performance Management & Manager, Customer ServiceLearning - Alliances at Air Canada & Star Alliance
  • Deputy Director, Airport Operations and Division Chief, Customer Service at Aéroports de Montréal
  • Supervisor at Nationair
Education
  • Concordia University
  • Concordia University, Montreal
  • Collège Jean-de-Brébeuf
  • Collège Beaubois
Connections
230 connections
Industry
Executive Office
Websites

Gabe de Puyjalon gdep@rocketmail.com’s Summary

Highly skilled leader experienced in articulating the vision and leveraging the organization's human capital to achieve its goals. Develops effective partnerships internally and within colateral business, labour and government communities. Expert at managing, branding and communicating value-added shared services, building strong networks and motivating a diverse workforce.

Experience in Aerospace, Sales & Customer Service, HR, recruitment & learning management, Technology Manufacturing, R&D and the not-for-profit industry. Deep knowledge in building capabilities across corporate and national cultures, an exceptional & engaging communicator flawlessly fluent in English, French and at ease in Spanish.

Have always been the "HR guy" in Operations, and the "OP's guy" in HR...

Gabe de Puyjalon gdep@rocketmail.com’s Specialties:

I most enjoy ...
Building capabilities & talent to deliver exceptional service
Change Mgmt., Performance Management & O.D.
Corporate Communications and Public Affairs
Administrative & Financial management
Training & Development
Labour and Employee relations
Outreach & partnership building


Gabe de Puyjalon gdep@rocketmail.com’s Experience

  • Chair, 2009 Code of Ethics and Professional Conduct Implementation Advisory Committee

    Project Management Institute

    (Non-Profit; Non-Profit Organization Management industry)

    January 2009Present (7 months)

    Supported by PMI Staff, Chairing a multinational team of volunteer managers responsible for branding, communicating and sustaining, globally, the PMI Code of Ethics and Professional Conduct to 400 000 members & practitioners.

  • Director General - Executive Director

    PMI-Montreal, inc.

    (Non-Profit Organization Management industry)

    January 2006April 2009 (3 years 4 months)

    A 3000 member professional association based in Montreal. Thanks to solid people management, communications and unique marketing initiatives, achieved mandate of becoming a sustainable, referential association in this market.

    Built and managed governance, strategy and representation models for the organization, HR & performance processes, coached staff and led a cadre of professional program managers to deliver on changing corporate objectives.

    Built and maintained strong partnerships with practitioners & executive decision makers in private and public sectors.
    Managed business operations, Human Capital and innovative Marketing/Outreach initiatives developing partnerships & alliances, a strong value proposition across industries, leveraging a team of permanent staff, a vibrant Board of Directors and Board of Governors, Active members and Program Managers.

    Marketed and delivered a suite of very profitable professional credentialing/training, public conferences and communities of practice, major events, select executive networking, publicity & mentoring programs.

  • Employee Relations, Eastern Canada Div.

    BOC Group (Linde Canada)

    (Public Company; BOC; Chemicals industry)

    January 2005December 2005 (1 year)

    BOC Canada Ltd (Linde).
    World leading gases & engineering company with more than 50,000 employees in 60 countries.

    As a member of the Canadian Management team, built a new regional Employee Relations / Human Resources management function supporting more than 440 Eastern division employees and managers driving a $480M book of business in retail, production, plant, distribution and sales.

    Successfully designed & aligned H.R. & E.R. directions with business strategies, enhancing leadership capabilities and strategic recruitment from national and international sources.

    Successful in integrating H.R. processes into the management culture resulting in a measurable impact - among others, driving business growth 30% beyond plan by coaching leadership to transform product-focused operations to a customer-centric organization rewarding exceptional performance.

    Led field HR due diligence in successful acquisitions; managed the change process, integration & employee communications.

    Conducted labour negotiations, successfully secured collective bargaining agreements & maintained union avoidance sustainability in selected Canadian markets.

    Code of Ethics & Professional Conduct Leader for 1000 employees nationwide linked to global operations.

  • Branch & Staffing Programs Manager

    Staffing and Recruiting firms

    (Staffing and Recruiting industry)

    February 2003December 2004 (1 year 11 months)

    Manager – Staffing & Recruitment firms/ Branch & Staffing Programs Manager
    ...With Kelly Services (Canada): Led team in achieving the highest Recruitment branch productivity rate in the industry through effective client management, recruitment and retention while maintaining client, employee and employer satisfaction to ratings of over 90%.
    -Participated in strategic revitalization of e-cruitment, branded communications and program implementation.
    ... With CDI Professional Services: Led a very profitable recruitment consulting program for clients in aerospace manufacturing, R&D, I.T. & Telecom in Canada, the USA, Europe and Scandinavia.
    -Recruited and managed a team of consultants, recruiters & generalists catapulting this high volume recruitment business component to doubling its book of business.
    -Focused business strategies during period of explosive growth, successfully driving business results, entrenching HR program implementation at client sites, improving return on investment value for clients & stakeholders.

  • Manager Performance Management & Manager, Customer ServiceLearning - Alliances

    Air Canada & Star Alliance

    (Airlines/Aviation industry)

    September 1997February 2003 (5 years 6 months)

    -Developed an innovative Performance Management System aligning 5000 management level employees (line to executive). Rolled out training and measurement within budget and surpassed expectations.
    -Cost-effectively managed corporate training program planning, delivery & budget, leveraging vendor & internal resources – a portion of which led to the creation of innovative, integrated web-based learning tools.
    -Managed the Global Training & Communications group, delivering 15 core programs ahead of schedule & under the $10M budget to Alliance customers in 11 countries.
    -Led people Development and Policy efforts, staffing and strategic recruitment global/corporate locations.
    -Created and managed learning and communications programs for Aircraft Services, Airport Services, Technical Operations, In-flight Service and Alliance partners.
    -Managed multi-union interface and worked with bargaining unites to drive performance and measurement against corporate goals & objectives.
    -Key contributor & change agent in the development & launch of a World Service (Call) Center; managed and enhanced relationship with appropriate union representatives.
    -Results included- The implementation & tracking of a new multi-rater feedback program; Innovative training & leadership development; Development strategies for Hi-Potential candidates;
    Launch of performance based leadership coaching and succession planning; Effective goal & compensation plan alignment and, Renewed integrated employment tools & practices.

  • Deputy Director, Airport Operations and Division Chief, Customer Service

    Aéroports de Montréal

    (Public Company; Airlines/Aviation industry)

    May 1991August 1997 (6 years 4 months)

    Airport Operations Management & Customer Service leader.

    Skillfully directed Operations, managed facilities & renovation project teams
    Developed strong skills in handling business and diplomatic protocol functions
    Managed customer service delivery to airline, ground and customer service, retail and other client organisations.
    Applied strong communications skills in handling Airport-focused media relations.
    Managed operations, maintenance and customer service employees across multiple collective bargaining units

  • Supervisor

    Nationair

    (Executive Office industry)

    19871989 (2 years)


Gabe de Puyjalon gdep@rocketmail.com’s Education

  • Concordia University

    Masters , Public Administration and Policy , 19811984

    Activities and Societies:
    2-term President, MPPPA (Graduate Students Ass'n)
    Teaching Assistant, 1982-84
  • Concordia University, Montreal

    B.A. , Political Science - concentration in International relations , 19781981

  • Collège Jean-de-Brébeuf

    19761978

    Activities and Societies:
    Comité Étudiant, l'Info
  • Collège Beaubois


Additional Information

Gabe de Puyjalon gdep@rocketmail.com’s Websites:

Gabe de Puyjalon gdep@rocketmail.com’s Interests:

Music, Martial Arts, Aerospace, Technology, Skiing & Sailing, Snorkelling


Gabe de Puyjalon gdep@rocketmail.com’s Contact Settings

Interested In:

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