
Sales Operations Manager at Vivo S.A.
Brazil

Sales Operations Manager at Vivo S.A.
Brazil
Senior executive guided the results with ten years of hands-on experience involving all the aspects of sales and marketing areas of telecommunications companies, with focus in product management and distibution. Ability to manage business strong using the negotiation, analytical capacity, people management and problem solving.
Enthusiastic professional who takes initiative and commitment seriously and I have the capacity of being self-motivated to continuously expand personal/professional knowledge.
Product Management, Recharges Management (pre-paid credits), Logistic and distribution management, Handsets Purchase Negotiation, Marketing information Systems, Sales management (support, planning and budget)
(Privately Held; 5001-10,000 employees; VIV; Telecommunications industry)
May 2006 — Present (3 years 3 months)
In charge of sales operations of the São Paulo Regional Direction, I managed a group having as objective to all supply the necessary support the sales area; enclosing since the supplying of devices and cards of recharge until the verification and the payment of commissions of peddlers.
Main Results: Development and implantation of the direct handsets sales model from de manufacturers to de retailers, guaranteeing the controls and commercialization margins to the dealers and commercial conditions to the customers; planned supplying of the market having reached the record of devices distribution in may 2008.
(Privately Held; 5001-10,000 employees; VIV; Telecommunications industry)
March 2005 — May 2006 (1 year 3 months)
Responsible for the São Paulo State cellular pre-paid customers recharges revenue, I manage a team that has as challenge to develop the result, through the increase of the capillarity of the electronic and physical sales canals, recharge cards sales through deliverers as well as of the campaigns developed in set with the marketing area.
Main Results: launch of pre-paid cards in São Paulo State Region, increasing availability and access to the customers with increase the revenue amount up to 10% in May of 2006.
(Privately Held; 5001-10,000 employees; VIV; Telecommunications industry)
July 2002 — March 2005 (2 years 9 months)
Responsible for the sales planning and Control of São Paulo State, I managed a team whose main responsibility was to support the Regional Direction with information and budgetary management, for the definition of the commercial strategy, as well as in the sales campaigns and control of handsets subsidy.
Main Results: to guarantee that the results of the regional one were reached inside of the shareholders budget.
(Privately Held; 5001-10,000 employees; VIV; Telecommunications industry)
January 2001 — July 2002 (1 year 7 months)
Responsible manager of Products for the management of the portfolio of handsets, I had as objective to guarantee a competitive cellular devices mix, negotiations of purchases, participation of the suppliers in the sales campaigns and new products launchings, as well as management of the subsidy budget.
Main Results: increase of market share of the operator in the region from 26% to 35%, in 1 year, fulfilling the subsidy budget, thanks to negotiation of purchases and participation of the suppliers in the campaigns and launchings
(Privately Held; 1001-5000 employees; AMX; Telecommunications industry)
July 1998 — January 2001 (2 years 7 months)
Responsible for the elaboration of the company distribution project, since the determination of the necessities, until the choice of the logistic operator; evaluation, implementation, accompaniment and controls of the project; as well the structure and organization of all the activities of the Department.
Main Results: distribution system operating in 30 days - with the junction of the carriers of the Claro Group this operation it was evaluated as of lesser cost and minor lead time of all the carriers of the group. Started to São Paulo The project was presented in the Logistic Seminary of and Distribution of the Institute of International Reserch.
Marketing Management , 1994 — 1996
Business Management , 1989 — 1993
Honors to the merit: Logistic & Distribution Seminary of the Institute of International Reserch - Distribution Lined up to the Sales Planning (Case Tess)