Rick Johnson

Current

• Systems Administrator at Central Connecticut State University

Past

• Computer Repair Manager at Central Connecticut State University
• Help Desk/Systems at Micropatent

Education

• Central Connecticut State University
• Central Connecticut State University
• Middlesex Community College

• Vinal Regional Vocational Technical School

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Recommended

8 people have recommended Rick

Connections

61 connections

Industry

Information Technology and Services

Rick Johnson’s Summary

Systems Administrator and technical supervisor with excellent interpersonal skills and an ability to work with people of varying technical expertise on projects. This allows me to act as a liaison between functional areas and highly technical people, bringing the people and technology together into a functional unit.

Rick Johnson’s Specialties:

Interpersonal communications, high attention to detail

Rick Johnson’s Experience

• Systems Administrator

  Central Connecticut State University

  (Educational Institution; 501-1000 employees; Information Technology and Services industry)

  April 1999 — Present (10 years 4 months)

  I am responsible for the physical infrastructure of the server and network node rooms, including power and cooling. In addition, I am the technical contact person for several areas on campus including Facilities and the Campus Police.
  
  Responsible for desktop automation utilizing tools such as Active Directory and Group Policy, along with other tools such as Microsoft Systems Management Server and ePolicy Orchestrator.
  
  Responsible for maintaining login scripts and developing remote installation methods for software and utilities.

• Computer Repair Manager

  Central Connecticut State University

  (Educational Institution; 201-500 employees; Higher Education industry)

  September 1994 — April 1999 (4 years 8 months)

  I was responsible for training and managing student technicians, who would go out on campus and repair hardware and software problems for Faculty and Staff office machines. I also served as their mentor, showing them how to handle difficult situations and learn from mistakes.
  
  Working in an extremely diverse arena such as Higher Education, there are a lot of personalities that can sometimes be a challenge. My ability to assist the student on how to handle such situations made them much more marketable than simply giving them technical skills, once they left. This, I think, was the most rewarding part of that position.

• Help Desk/Systems

  Micropatent

  (Privately Held; 11-50 employees; Publishing industry)

  August 1993 — September 1994 (1 year 2 months)

  Responsible for building/upgrading and repairing computers from the board level for the internal customer. Also responsible for answering internal Help Desk calls and backing up individual machines.
  
  In addition, I was responsible for answering telephone Help Desk calls to resolve our electronic publishing technical issues.
  
  While there, I was involved in a CDROM labeller invention, which was exciting.
  
  Prior to my leaving, I also helped to make a new "awards" division a viable area.

Rick Johnson’s Education

• Central Connecticut State University

  Masters , Industrial/Technical Management , 1995 — 2001

• Central Connecticut State University

  1990 — 1993

  Activities and Societies:

  Upsilon Pi Epsilon - Computing Sciences Honor Society

• Middlesex Community College

  Associates , Information Systems , 1986 — 1988

• Vinal Regional Vocational Technical School

  High School , Machine Tool , 1982 — 1986

Additional Information

Rick Johnson’s Interests:

computers, EMS, woodcarving, motorcycle riding

Rick Johnson’s Groups:

Volunteer EMT for Haddam Ambulance

•    Central Connecticut State University Alumni Group (1,000 strong and growing every day)

Rick Johnson’s Contact Settings

Interested In:

• expertise requests
• reference requests
• getting back in touch