Frederic Foschiani

Current

Direct Operations Director (Executive Board Member) at PROTEGYS GROUP

Past

Internet Leader - Mortgages - Western Europe at GE Money Bank
Operations Project Leader at GE MONEY BANK
Operations Manager at American Express Cards

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Connections

316 connections

Industry

Internet

Websites

Frederic Foschiani’s Summary

- Direct Operations Director for Insurances Company, in charge of Direct BU (internet) and Member of the Executive Board
- Internet P&L Leader for Mortgages & Debt consolidation (GE)
- Internet Leader for International Mortgages (GE Western Europe)
- Operations management, productivity & re-engineering (Amex & GE)
- Call Center Management (Amex)
- Risk Management (Amex)
-Project leader (Amex & GE)
Demonstrated ability to lead people in multi-cultural environments and a strong drive for results.

Frederic Foschiani’s Specialties:

Internet,New Media,Direct Marketing,CRM, e-sales Strategy, e-marketing, BD,on-line Distribution,Direct Sales.Start up & BU creation, development and management. P&L monitoring, launch of new products. Interactive Marketing:SEM,SEO,.., Web Analytics, Online Applications & User Experience, Web Design.Partnership negociations & relationships, Proven track record in Management, Change Management, Web Marketing, Internet project mgmt and BD.ROI strategy oriented.

Frederic Foschiani’s Experience

Direct Operations Director (Executive Board Member)

PROTEGYS GROUP

(Insurance industry)

February 2009 — Present (6 months)

- Member of Protegys Group Executive Board
- Lead Direct BU (Internet P&L) for own Protegys activities & insurance company as well as partnerships (Axa, Credit mutuel,…)
- Define & implement new product and web sites including all sales process
- Manage new business development and partnerships
- Define goals, marketing & sales strategy, and follow up on execution to improve pull through ratio and ROI
- Manage web B2C sites redesign and functionalities improvements
- Monitor and improve customer delivery services (including sales forces) and internet acquisition processes
Internet Leader - Mortgages - Western Europe

GE Money Bank

(Public Company; GE; Banking industry)

March 2001 — January 2009 (7 years 11 months)

- Lead Internet P&L for mortgages and debts consolidation
- Lead Internet strategy in Western Europe for international mortgages
- Manage new business development and partnerships
- Define goals, marketing & sales strategy, and follow up on execution to improve pull through ratio and ROI
- Manage web B2C & B2B sites redesign and functionalities improvements
- Monitor and improve customer delivery services and internet acquisition processes
Operations Project Leader

GE MONEY BANK

(Public Company; 10,001 or more employees; GE; Banking industry)

March 1999 — February 2001 (2 years)

- EURO & Y2K/BCP Leader for Operations Departments ( Staff : 217 Collaborateurs, Managers: 10)
- Member of Y2K Boards : rewarded with a Management Award
- Lead Operations global initiatives ( Staff : 217, Managers:10; Branches: 40)
- Manage audit on Consumer Finances Branches and implement Re-engineering initiatives
- Active member of « Migrations Team» in charge of global Operations re-engineering (Front & back office)
Operations Manager

American Express Cards

(Public Company; 10,001 or more employees; AXP; Financial Services industry)

February 1989 — February 1999 (10 years 1 month)

Operations Project Leader: Staff : 3 Project Managers
- EURO & Y2K Leader for Amex France (> 600 FTE, 20 Directors)
- Head of Operations projects (> 200 FTE, Managers: 7)
- Coordinate Operations Depts for new cards launch (Carte Air France-American Express,…)
- Define and implement re-engineering initiatives due to new 35 Hours social law

Risk Manager : Authorizations – Fraud Prevention & Control – Emergency cards replacement _Staff : 60 (Call Center : staff 50 – 24h/24)
- Determine and manage budget, productivity, quality and risk objectives
- Define, develop and control Fraud prevention strategy
- Manage results monitoring, define actions and ensure processes optimization to reduce costs and acheive targets

Manager Customer Service: Staff 30
- Define and manage budget, customer satisfaction objectives and productivity
- Member of the Customer Service Re-engineering Team for the French Market
- Lead the implementation of the new card descriptive billing for France

Additional Information

Frederic Foschiani’s Websites:

Frederic Foschiani’s Groups:

CLUB AMEX :
http://www.clubamex.com/Club%20Amex/Accueil.html

FrenchWeb.org - le groupe des professionnels du net francophone
Online Marketing, Web Analytics, and E-commerce Group -- WebAnalysts.Info
Networked Recruiter (34,197+ total network) 3rd Largest Recruiting and HR & 2nd Largest Agency Group
Linked:HR (#1 Human Resources Group)
GE (General Electric)
OpenNetworker.com
Lean Six Sigma
Google Group
Recruiting Professionals Network
eMarketing Association Network
Internet Recruiting
Ebusiness events worldwide
TopLinked.com (Open Networkers)
Online Advertising Professionals
E-Commerce Network
The Recruitment Network
GE Alumni Network
French Connections
General Electric Alumni
The Executive Search Group
Continuous Improvement, Six Sigma, & Lean Group
Innovative Marketing, PR, Sales, Word-of-Mouth & Buzz Innovators
Search Engine Watch
General Electric Current & Former Employees
AMEX Alumni Link
Mobile Marketing & Advertising
American Express Network
Club Amex
User Experience
Europe 2.0 - web 2.0, startups, funding, & entrepreneurship in Europe
GE - General Electric Company
LION500.com (Open Networkers)
The Talent Buzz
Internet/Online Marketing
SEO Expert
Cercle des ROIs
Online Marketing Europe
Réseau Francophone du Talent Management
Compétences RH Recrutement
Affiliation Internet et E Commerce
E-commerce France
E commerce: tout savoir sur la vente par internet
E-Recruitment Group (Post Jobs) (Post Resumes)
Global Executive Search
Job offers network
Global Jobs Network
Star:Candidate for Hire