
Manager - Customer Service at ICICI Lombard
Delhi Area, India

Manager - Customer Service at ICICI Lombard
Delhi Area, India
I have been a part of 2 startup's where I have had designed, implemented and managed the Verification and Fraud control functions. Appointed vendors related to my functions, managing the day to day fucntions of the unit single handedly.
Invesigations, Analysis,
(Privately Held; 5001-10,000 employees; Insurance industry)
October 2008 — Present (1 year 2 months)
Handling Motor theft Portfolio for the company's biggest region - NCR... the company has the highest exposure in this region in respect to number of vehicles stolen and also the total value of loss.
End to end processing including claim underwriting, investigation, recoveries.
(Banking industry)
January 2007 — May 2008 (1 year 5 months)
(Banking industry)
January 2007 — May 2007 (5 months)
(Banking industry)
January 2007 — May 2007 (5 months)
Managing Fraud Control activities of existing 49 branches of the company all across India.
(Public Company; Banking industry)
June 2004 — January 2007 (2 years 8 months)
Handling fraud control activities of Auto/PL/Mortgage/Credit Cards etc for gujarat region.
(Public Company; 501-1000 employees; Telecommunications industry)
February 2002 — June 2004 (2 years 5 months)
(Public Company; 5001-10,000 employees; Banking industry)
December 1999 — January 2002 (2 years 2 months)
Associate member of ACFE - Association of Certified Fraud Examiners