Experienced Project and Process Management Leadership - Project Manager for the Company's Strategy
Greater New York City Area
- Current
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- Director, Project and Process Management at DigitalGrit, Inc.
- Director - Project and Process Mgmt at Zeta Interactive
- Project Manager - Webmaster at Global Virtual Classroom
- Past
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- Owner and Principal Consultant at Focused Performance
- Senior Operations and Process Engineering Consultant at AT&T
- Director, Industrial Engineering/Packaging Research at RJR Nabisco
- Recommended
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17 people have recommended Frank - Connections
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- Industry
- Marketing and Advertising
- Websites
Frank Patrick’s Summary
My Experience: Experienced eMarketing strategist and project manager, with expertise in the design and delivery of search marketing, email CRM, web development, and Web 2.0 programs. Success in this area was leveraged by my breadth of previous domestic and international business process improvement, operations, industrial engineering, project management experience; internally in internet marketing, telecommunications, food, pharmaceutical, and cosmetics industries, and as an external consultant to various manufacturing, new product development, financial services, R&D and IT/IS operations.
Strengths: Assessing, setting up and managing projects and business processes for optimum performance objectives, often implemented via innovative and effective project and multi-project management processes. Bottom line, my strengths focus on helping other people leverage their capabilities for improved performance.
Attitude: Insists on driving improvements in terms of whole system performance, stepping beyond organizational silos and avoiding local optimization that threatens to sub-optimize global performance.
My ideal position: In order to prepare for and effect growth, every organization needs a position that can step back from the day-to-day pressures and assess the bigger process picture that spans multiple functional departments. My ideal position is one in which I help develop strategies at the organization level, and support the team in the definition and implementation of functional or process tactics necessary to achieve them.
Think of it as "a project manager for the company's strategy".
Recognizing that the "ideal" is often just that and may not fit perfectly on current org charts, the other kinds of positions that my experience would warrant would include Business Process Management/Improvement, PMO leadership, or management of a Project Management group, specifically in a B2B industry like interactive marketing.
Frank Patrick’s Specialties:
Change management, business process optimization, project and multi-project management, operational problem-solving. Facilitation and analysis/consultation for operational strategy based on experience in a broad range of industries. eMarketing strategies and delivery.
Frank Patrick’s Experience
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Director, Project and Process Management
DigitalGrit, Inc.
(Privately Held; 51-200 employees; Marketing and Advertising industry)
April 2004 — Present (4 years 4 months)
See Zeta Interactive information. DigitalGrit was merged into Zeta Interactive in late 2007.
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Director - Project and Process Mgmt
Zeta Interactive
(Privately Held; 51-200 employees; Marketing and Advertising industry)
April 2004 — Present (4 years 4 months)
Defined eMarketing service delivery processes for internet marketing offerings, creating a portfolio of templates around which SEM, SEO and email CRM services are developed and customized, allowing the agency to manage revenue growth from $4M to almost $12M in less than 4 years.
Managed design/delivery of eMarketing efforts, including search marketing (SEM/SEO), email CRM, web development and analytics for clients in payroll/HR services, credit reporting, pharmaceuticals, publishing, and other industries.
Managed design, implementation and operation of a Web 2.0 community site using patient-generated content to support a 30% increase in overall traffic and 180% increase in search traffic within 8 months of launch. This included new processes for timely but strict regulatory/legal review of submitted content.
Developed/managed process for web development resource planning across as many as 50+ concurrent efforts. -
Project Manager - Webmaster
Global Virtual Classroom
(Non-Profit; 1-10 employees; Primary/Secondary Education industry)
May 2003 — Present (5 years 3 months)
Pro bono volunteer work supporting a web-based program aimed at providing schools around the world to allow their students to participate in cross-border, cross-culture communication and collaboration through student-built websites.
