
Director, Account Operations at Again Mobile
Greater New York City Area

Director, Account Operations at Again Mobile
Greater New York City Area
3 more...
My Experience: Experienced eMarketing strategist and project manager, with expertise in the design and delivery of search marketing, email CRM, web development, and Web 2.0 programs. Success in this area was leveraged by my breadth of previous domestic and international business process improvement, operations, industrial engineering, project management experience; internally in internet marketing, telecommunications, food, pharmaceutical, and cosmetics industries, and as an external consultant to various manufacturing, new product development, financial services, R&D and IT/IS operations.
Strengths: Assessing, setting up and managing projects and business processes for optimum performance objectives, often implemented via innovative and effective project and multi-project management processes. Bottom line, my strengths focus on helping other people leverage their capabilities for improved performance.
Attitude: Insists on driving improvements in terms of whole system performance, stepping beyond organizational silos and avoiding local optimization that threatens to sub-optimize global performance.
My ideal position: In order to prepare for and effect growth, every organization needs a position that can step back from the day-to-day pressures and assess the bigger process picture that spans multiple functional departments. My ideal position is one in which I help develop strategies at the organization level, and support the team in the definition and implementation of functional or process tactics necessary to achieve them.
Think of it as "a project manager for the company's strategy".
Recognizing that the "ideal" is often just that and may not fit perfectly on current org charts, the other kinds of positions that my experience would warrant would include Business Process Management/Improvement, PMO leadership, or management of a Project Management group, specifically in a B2B industry like interactive marketing.
Change management, business process optimization, project and multi-project management, operational problem-solving. Facilitation and analysis/consultation for operational strategy based on experience in a broad range of industries. eMarketing strategies and delivery.
(Marketing and Advertising industry)
January 2009 — Present (11 months)
Project management of mobile and interactive projects.
Development and management of operational processes related to Short code management, SMS campaigns, eMail campaigns, Search campaigns.
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Again Mobile is a full service mobile marketing agency dedicated to helping companies of all sizes leverage the incredible one-to-one marketing opportunities within the mobile channel, offering complete end-to-end solutions including:
Mobile Marketing & Advertising
* Mobile Text Messaging Campaigns
* Mobile Search Placement and Optimization
* Mobile Web Advertising
* Mobile Near-Field Marketing Campaigns
Mobile Marketing & Advertising
* iPhone Application Development
* Smart Phone Application Development
* Mobile Site Development
* Analytics & Reporting
(Primary/Secondary Education industry)
May 2003 — Present (6 years 7 months)
Pro bono volunteer work supporting a web-based program aimed at providing schools around the world to allow their students to participate in cross-border, cross-culture communication and collaboration through student-built websites. www.virtualclassroom.org