
Online Product Manager at Beyond - Recruitment Strategists Inc.
Toronto, Canada Area

Online Product Manager at Beyond - Recruitment Strategists Inc.
Toronto, Canada Area
Creative thinking business executive with extensive experience in leading customer service support teams and ensuring corporate goals and objectives are being met. Expertise in team building, product management, managing client relationships, improving workflow processes, and implementing innovative and dynamic solutions.
social media, product management, p & l responsibility, online recruitment, operations, Recruitment Process Outsourcing, RPO, customer service, executive manager, team building, leader, strategy development, start-up
(Internet industry)
2009 — Present (less than a year)
Spearheaded and developed an online community blog where candidates and recruiters can convene and discuss the nature of job search in today's market and how it will change going forward. It is an open forum for those seeking help conducting a job search or looking for information on the recruitment industry.
(Online Media industry)
2006 — 2009 (3 years )
Responsible for leading the Toronto division consisting of eighteen team members representing marketing, sales, IT, and customer service departments. Full accountability for budget creation and profit & loss/income statement for Toronto office. Administered day-to-day operational tasks. Managed HR process: recruitment, hiring, training, development and employee relations. Reported directly to Senior Vice President of Operations for the healthcare division as well as the Vice President of Marketing.
(Internet industry)
2003 — 2008 (5 years )
Assumed P & L responsibility for the candidate services team (six direct reports). Appointed to corporate integration team for healthcare division. Focused on staff development by conducting quarterly reviews, initiating weekly department meetings, creating a training manual, and organizing skill based training sessions. Solely responsible for recruiting and hiring all new team members.
(Staffing and Recruiting industry)
2001 — 2003 (2 years )
Managed the company’s key US accounts, administering and maintaining accounts, managed renewals, created sales proposals, and capitalized on opportunities to up sell.
BCOMM , Marketing , 1996 — 2000
internet technology, web positioning, recruitment, social media, online marketing, US/Canadian politics, economic globalization, nursing shortage, nursing recruitment