Frank Bascio

Frank Bascio

Senior Engineering and Operations Manager offering expertise building and leading high-performing technical teams.

Taiwan

Current
  • Director of Technology at Acter Care Company
Past

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6 more...

Recommended
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Connections
469 connections
Industry
Information Technology and Services
Websites

Frank Bascio’s Summary

Senior Engineering / Operations Manager offering expertise building and leading high-performing technical teams and operations. Track record of impacting long-term growth, development, and performance of staff and operations. Consistent and verifiable contributions made to operational and cost efficiency and technical processes and controls improvements.

Frank Bascio’s Specialties:

• Technically skilled manager delivering strategic and tactical leadership
• In-depth expertise includes all phases of the software development life cycle
• Apply solid project management and leadership skills to orchestrate complex, large-scale initiatives
• Thrive in fast-paced environments requiring analytical, decision-making, and problem solving skills
• Seasoned entrepreneur with solid history of accomplishments driving and supporting efforts generating multimillion-dollar growth.

Frank Bascio’s Experience

  • Director of Technology

    Acter Care Company

    (Venture Capital & Private Equity industry)

    2003 — Present (6 years)

    Provide funding and leadership for early stage businesses based in Taiwan. Involvement ranges from technical direction, solutions, and product guidance to hands-on technical and business execution.

  • First Vice President / IT Group Manager II

    Washington Mutual

    (Public Company; 10,001 or more employees; WM; Banking industry)

    2005 — 2007 (2 years)

    Serve in senior-level management role with direct responsibility for leading a cross-functional engineering group consisting of highly skilled Architects, Software / System Engineers, Security / Compliance Engineers, Database Engineers, 7x24 Operational and Support Staff, Technical Analysts and Technology Managers.

    • Directed the optimization of the Washington Mutual Online Banking and E-Commerce website elevating performance, availability and reliability from the worst to the best in the industry.

    • Designed and implemented a second factor authentication system and related forensics processes for use in securing transactions which saved the bank millions of dollars a year in fraudulent activity.

  • Technical Operations Manager III

    Washington Mutual

    (Public Company; 10,001 or more employees; WM; Banking industry)

    2005 — 2007 (2 years)

    Provided leadership and direction for onshore and offshore teams responsible for the Systems Engineering, Implementation and 7x24 operational support of the WaMu Online Banking and E-Commerce website.

    • Implemented change management processes and controls based on ITIL (MSF/MOF) best practices, automated system configuration management and self-healing servers and applications.

    • Coordinated and negotiated the secure outsourcing of tiered operational support.

    • Designed, developed and standardized platform-wide exception handling, logging and reporting framework enabling real time event and performance capturing, facilitated critical alerting / notification, automated synthetic transactions, SLA management, site performance, and forensic analytics.

  • Technology Manager

    Enterprise Rent-a-car

    (Public Company; 10,001 or more employees; Automotive industry)

    2002 — 2003 (1 year)

    Technical Manager with direct responsibility for leading and mentoring team responsible for delivering 7x24 top tier support for 6000+ Enterprise and E-Commerce servers and 50,000 clients.

    • Developed, implemented, and maintained a suite of systems management tools and automation used to deploy, inventory, and monitor servers and clients; these highly effective tools increased visibility and trending into outages, as well as reduced troubleshooting requirements and down time.

  • Lead Systems Architect for the Windows Platform

    Enterprise Rent-a-car

    (Public Company; 10,001 or more employees; Retail industry)

    1998 — 2002 (4 years)

    Lead a team of four systems architects responsible for the defining of Windows server and client architecture to meet domestic and international business objectives and ensuring stability, security and supportability.

  • Senior Systems Engineer of Windows Desktop and Server Standards

    Enterprise Rent-a-car

    (Public Company; 10,001 or more employees; Retail industry)

    1996 — 1998 (2 years)

    Recruited to lead a six person team responsible for defining and implementing company-wide technology standards for an internationally distributed client server environment consisting of 15,000 desktops and 1000 servers.

  • Program/Project Manager for Process Improvement and Metrics

    MasterCard

    (Public Company; 10,001 or more employees; Banking industry)

    1994 — 1996 (2 years)

    Senior technical resource in identifying, recommending and implementing technology and associated processes and metrics throughout the organization reducing costs and improving efficiency.

  • Manager of Systems Integration and Support for Digital Imaging

    MasterCard

    (Public Company; 10,001 or more employees; Banking industry)

    1994 — 1995 (1 year)

    Managed twelve direct reports responsible for the implementation and support of MasterCom, an internally developed digital imaging chargeback application, consisting of a 750 +user base in over 200 remote locations.

  • Lead Systems Engineer

    Ralston Purina

    (Public Company; 10,001 or more employees; Retail industry)

    1993 — 1994 (1 year)

    Led a staff of six systems engineers chartered with designing, implementing and top tier support for 10 enterprise applications, 200 PCs and 30 file servers.

  • Systems Analyst

    BlueCross BlueShield

    (Public Company; 10,001 or more employees; Insurance industry)

    1990 — 1993 (3 years)

Additional Information

Frank Bascio’s Websites:

Frank Bascio’s Interests:

• Support many open source projects (Drupal.org, Moodle.org and DMOZ) • Cyclist for long distance competitions to raise money for charity • Former Co-Owner/Manager of Rivers on the Landing • On-air and Event Personality for Imagination Station/Planet Fun, non-profit children’s radio station • Professional Magician entertaining/competing to raise money for charity

Frank Bascio’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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