Principal at Francis Henry
Dallas/Fort Worth Area
- Current
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- Principal at Francis Henry Consulting
- Past
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- Actor at Francis Henry
- Managing Consultant, EDS User Experience at EDS (Consulting Services)
- Usability Manager at GSI Commerce
- Customer Experience Manager at JCPenney.com
- Education
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- Duke University
- University of Phoenix
- Recommended
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5 people have recommended Francis (Hank) - Connections
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148
connections
- Industry
- Information Technology and Services
- Websites
Francis (Hank) Henry, MBA, CUA’s Experience
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Principal
Francis Henry Consulting
(Information Technology and Services industry)
October 2008 — Present (1 year 2 months)
Francis Henry is Principal of Francis Henry Consulting, an independent consultancy firm in Dallas specializing in the creation of an engaging user experience for websites and software. Previously, he has been a Consulting Manager in the User Experience Group at EDS, where he led teams developing user interfaces for both internal and external clients. He has also been Usability Manager for GSI Commerce, a leading eCommerce platform provider, and Customer Experience Manager for JCPenney.com, where he built the company's first usability lab. He is on the Conference Committee of the Usability Professionals Association. He holds an MBA in eBusiness and is an HFI-Cerified Usability Analyst.
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Actor
Francis Henry
(Information Technology and Services industry)
1970 — 2009 (39 years )
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Managing Consultant, EDS User Experience
EDS (Consulting Services)
(Public Company; 10,001 or more employees; HP; Information Technology and Services industry)
September 2005 — October 2008 (3 years 2 months)
Managing Consultant in User Experience Group, Consulting Services. Work with internal and external clients to optimize applications and web presence.
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Usability Manager
GSI Commerce
(Public Company; 201-500 employees; GSIC; Internet industry)
August 2004 — January 2005 (6 months)
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Customer Experience Manager
JCPenney.com
(Public Company; 10,001 or more employees; JCP; Internet industry)
April 2000 — February 2004 (3 years 11 months)
Managed customer experience/usability activities and site search for jcpenney.com
Francis (Hank) Henry, MBA, CUA’s Education
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Duke University
BA (2) , Chemistry and Theater
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University of Phoenix
MBA , e-Business
Additional Information
Francis (Hank) Henry, MBA, CUA’s Websites:
Francis (Hank) Henry, MBA, CUA’s Groups:
Usability Professionals' Association
ACM SIGCHI
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Duke University Alumni Network -
DFWUPA
Francis (Hank) Henry, MBA, CUA’s Honors:
HFI - Certified Usability Analyst
Creative Good Fellow
