
Owner, Ultimate Biz Assistant
Ottawa, Canada Area

Owner, Ultimate Biz Assistant
Ottawa, Canada Area
Administrative professional with 15 years experience working in customer service/office management capacity.
WordPress optimization, eMarketing, Customer Service, Telecommunications.
(Sole Proprietorship; Myself Only; Executive Office industry)
January 2008 — Present (7 months)
Ultimate Biz Assistant is an eMarketing virtual assistant company. Providing cost effective business support services to small businesses, entrepreneurs, and mompreneurs who want their business to be noticed online. Services range from WordPress optimization, blog maintenance, newsletter management, social network coordination, and keeping up with current online marketing trends.
(Telecommunications industry)
January 2002 — January 2007 (5 years 1 month)
Manage Directors’ office - calendar, correspondence, communications & travel arrangements. Handle highly sensitive and confidential matters. Communicate matters to all staff in a timely fashion. Coordinate and participate in team projects, meetings, and engagements. Analyze detailed reports, identify & track trends. Provide superior customer service to all internal and external stakeholders.Manage multiple projects. Plan special events.Draft and/or proof read reports, letters, presentations, charts, and graphs.Maintain yearly budgets for directors and managers. Administer expense reports and invoices.Oversee purchase of supplies. Train new staff. Develop and manage an employee engagement team.Active member of health & safety team. Assist Change Manager with special projects.
Project Management, Technology, Virtual Assistance, Small Business, Google Apps
Virtual Assistant Networking Association (VANA)