F. Omar Telan

Current

• Service Desk Associate Analyst at Arkema

Past

• Operations Associate at Access Integrated Technologies, Inc.
• Webmaster at NY Neo-Futurists
• Public Programs Coordinator at Asian Arts Initiative

• Database Consultant at Conde Nast Publications, Inc.
• Consumer Marketing Analyst at Conde Nast Publications, Inc.

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Education

• Radcliffe Publishing Course
• Emerson College
• NPHS

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Connections

71 connections

Industry

Information Technology and Services

Websites

• My Company

F. Omar Telan’s Summary

IS&T Jack of All Trades with proven technical skills, experience, and adaptability. Superior work ethic and excellent communication skills foster dialogue between carriers, vendors, and users. Personal interest in developing back-end systems to improve user and business productivity.

F. Omar Telan’s Specialties:

• Server: Active Directory, ARCServe, Veritas Backup Exec, OpenView and CiscoWorks, TACACS, Citrx, GoodLink
• Desktop: Windows 95/98, 2000, XP; Macintosh 9/10
• Network: Maintainence and troubleshooting of Cisco network
• Cabling: Ethernet installation, termination and troubleshooting

F. Omar Telan’s Experience

• Service Desk Associate Analyst

  Arkema

  (Public Company; 10,001 or more employees; Chemicals industry)

  March 2008 — Present (7 months)

• Operations Associate

  Access Integrated Technologies, Inc.

  (Public Company; 51-200 employees; AIXD; Information Technology and Services industry)

  June 2004 — May 2007 (3 years)

  * Level 1 and 2 support for networking devices, servers, and users
  * Desktop support for in-office and remote users via the phone, remote access, and onsite support
  * Installation, reconfiguration, and troubleshooting of desktops, laptops, peripherals, and I/O cards.
  * Developed standardized procedures dealing with spyware and virus infections.
  * Experience supporting a Macintosh Windows hybrid environment.
  * Operations for a data center, supervising and troubleshooting facilities including electrical systems
  * Monitoring and troubleshooting for Active Directory, Exchange, GoodLink, Citrix, data backup and restoration, and DNS
  * Monitored and troubleshot multiple LANs and WANs for clients ranging from small non-profits to law and international investment banking firms.
  * Used ticketing / billing system to track and document issues.

• Webmaster

  NY Neo-Futurists

  (Non-Profit; 11-50 employees; Performing Arts industry)

  January 2006 — February 2007 (1 year 2 months)

  • Administrated email marketing efforts for this award winning independent New York theater company
  • Tested effectiveness of format, special offers, and delivery methodology
  • Wrote technical tutorials targeting artists for group and independent training sessions
  • Administrated wiki for project management and documentation

• Public Programs Coordinator

  Asian Arts Initiative

  (Non-Profit; 1-10 employees; Performing Arts industry)

  June 2003 — January 2004 (8 months)

• Database Consultant

  Conde Nast Publications, Inc.

  (Privately Held; 1001-5000 employees; Marketing and Advertising industry)

  June 1999 — September 2002 (3 years 4 months)

  * Independently contracted for executive and detailed statistical analyses for Conde Nast’s entire line of magazines
  * Adapted executive and detailed statistical analysis procedures for fulfillment company migration
  * Led training workshops for proprietary Condé Nast and EDS database applications

• Consumer Marketing Analyst

  Conde Nast Publications, Inc.

  (Privately Held; 1001-5000 employees; Marketing and Advertising industry)

  September 1997 — June 1999 (1 year 10 months)

  * Implemented use of reporting databases tracking production, billing, and renewals

F. Omar Telan’s Education

• Radcliffe Publishing Course

  Certificate, Publishing, June 1997 — August 1997

• Emerson College

  BFA, Writing, Literature, and Publishing, 1994 — 1997

  Activities and Societies:

  Gangers In Concrete

• NPHS

Additional Information

F. Omar Telan’s Websites:

• My Company

F. Omar Telan’s Contact Settings

Interested In:

• career opportunities
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch