
IT Project Manager at Financial Field, Business Processes Expert
Israel

IT Project Manager at Financial Field, Business Processes Expert
Israel
(nisanf@gmail.com)
An expert in business processes design, re-engineering and analysis.
Main responsibilities are: management of the large scale cross-organization IT projects focused on system operation in the banking field.
An expert in Pension Consulting field.
Experienced in CRM Method functions and project management, work with personal approach and business processes utilization.
Languages: Hebrew & Russian - native tongues, English - very good level, Ukrainian - good (writing, reading and comprehension).
Project management, business processes analysis, re-engineering and design, technological and financial product management, organization regulations writing, professional team management, founding of call-center units, system analysis, Anti Money Laundering, system implementation.
(Public Company; 5001-10,000 employees; Banking industry)
January 2007 — Present (1 year 10 months)
Managing the deployment of Pension Advisory & Distribution services in the bank, including systems implementation and the variety of organizational aspects of new banking product deploying .
Managing a team of industrial engineers system analysts and business processes analysts, engaged in the project.
(Public Company; 51-200 employees; Management Consulting industry)
August 2000 — January 2007 (6 years 6 months)
Project management and consultation for a variety of large companies in Banking, Telecommunications, Aircraft and Food industries. Focus on business processes engineering, CRM Method function and Organization processes utilization.
As of August 2002: occupation in the large scale project at the Israel Discount Bank (the largest IT project in Israel) as Product & Project Manager in the variety of System Modules. The main purpose of the project is the implementation of the new core banking system.
(Public Company; 5001-10,000 employees; Banking industry)
August 1998 — July 2000 (2 years)
Managing of Contact Center, which supplies financial and technical online support to the online stock trade. Responsible for the Contact Center Unit founding and managing team of 20 service representatives and bankers.