
Providing leadership through Strategy, Innovation, and Partnership.
Greater Chicago Area

Providing leadership through Strategy, Innovation, and Partnership.
Greater Chicago Area
I am a solutions-oriented professional with a track record of repeated success in helping business to become more focused, aligned and efficient.
My pragmatic approach to problems allows me to look at the issue and listen to the interested parties to develop cost-effective solutions that have led to successful outcomes.
My ability to observe, listen, and analyze has allowed me to help people see a different reality as we work to re-engineer business processes to move business forward.
With a background and education in Communication, Technical Media and Technology Solutions, I bring a unique viewpoint to my work. I am genuinely interested in getting to know the business, the drivers and the personalities involved to provide the best possible outcome.
I desire to help a company advance itself. I want to work with dedicated people who want to do the best and are open to new ideas, processes and technologies. By working together, we can advance the business and ourselves.
Project Management, Business Relationships, Strategic Thinking, Tactical Execution, Business Process, Communication, Information Architecture, Content Management, Internet Technology, Best Practices and Standards, Quality Assurance, WebSphere Portal, Content Management, Corporate Intranet, Web Conferencing, Web Servers, ASP, PHP, MySql, WebTrends, Google Analytics, Certified Internet Webmaster Master Designer, ITIL, Dreamweaver, Microsoft SQL Server, HTML, Apache
(Privately Held; Marketing and Advertising industry)
2008 — Present (1 year )
Direct internal technology growth and build collaborative relationships with peers, staff, and external vendors which allowed numerous technology initiatives to succeed and to move the business forward. Guide and mentor the workforce to use new capabilities to increase productivity, decision-making, knowledge management and revenue.
** Key Results:
Developed a 3-year systems growth plan to increase capabilities based on business requirements, user needs, and growth projections.
Execute critical systems upgrade to deploy a stable Windows 2003 server environment, improving uptime, and increasing functionality, while utilizing Virtualization and Attached Storage to reduce cost by $50,000.
Innovative thinking leads to 99% uptime, 75% cost reduction, and increased capabilities by migrating from Microsoft Exchange to Google Apps.
Manage relationship with external service vendor to define service levels, set strategic direction, and coordinate network, data center, and desktop changes.
Responsible for 45 seat environment of mixed Windows XP and Macintosh OSX desktop and laptop systems.
(Privately Held; ABT; Pharmaceuticals industry)
1999 — 2008 (9 years )
Designed the strategy for a WebSphere Portal Content Management System and managed the project to deliver critical business information to business audiences.
** Key Results:
Authored Portal content management strategy, built tactics from strategy, and supervised execution for an IBM WCM System delivering personalized, time sensitive content.
Collaborated with all business units to define user interface, content requirements and publishing work flows for B2E Portal.
Created content repositories, libraries, sites, site areas and other components within WCM in a multi-tiered Linux server environment.
Produced content taxonomy and drafted wireframes to map content to the Portal presentation interface.
Designed publishing workflows for content authoring and approval cycle, reducing the publication cycle by a minimum of 2 days.
Project Lead
Lead project to introduce Lotus Sametime Instant Messaging and Web Conferencing into the business, reducing the need for travel, facilitating collaboration between remote teams, and strengthening relationships with partners and clients.
** Key Results:
Advocated Instant Messaging/Web Conferencing (IM/WC) technology and empowered business units by redefining business processes.
Eliminated 75% of time needed for Clinical Trial initiation
Reduced costs 45% by moving Sametime service in-house.
Intranet Administrator
Managed Corporate Intranet and related IIS server environment and provided guidance to web application developers.
** Key Results:
Increased Intranet server up-time to 99.9% by deploying load-balanced, fail-over IIS web servers in multiple data center environment.
Developed internal development communities to foster better cross-team communication and codify practices for enterprise Intranet, leading to better decision-making, faster turn-around and less re-work.
Wrote best practices, code samples, and standards for Intranet development to reduce cycle time.
(Education Management industry)
1999 — 2002 (3 years )
Provided Internet design and development consulting for venture capital funded Education software company.
** Results:
Built company Internet site to meet Marketing business goals, added interactive functionality to site.
"limitless.net" site won Golden Site award in 2002.
Provided User Experience input for company's Internet Technology-based school management software.
(Public Company; SSAX; Computer Software industry)
February 1999 — October 1999 (9 months)
Lead the effort to build the company’s first global Intranet. Consulted with business users to define content for migration and identify needed applications. Established web server environment and consolidated departmental servers. Developed critical Y2K and Asset Management applications for Intranet use.
** Key Results:
Developed Intranet strategy, user interface, and web-based applications (HTML/ASP/IIS/SQL Server).
Managed in-house clients and time lines to bring critical business content into the intranet and eliminate departmental servers.
Designed new business processes to be used for the creation and publication of content within the enterprise.
Created critical web-based asset tracking program for global server, desktop and network equipment. Deployed via the Intranet for easy management.
(Machinery industry)
1995 — 1999 (4 years )
Delivered the company’s first Internet presence. Directed efforts of disperse intranet team to create a Global Intranet, hosted in 7 different locations. Collaborated with Sales and Management to create an Extranet site with Weyerhaeuser to monitor work in progress, build customer satisfaction and drive sales and revenue from the company’s top customer.
** Key Results:
Coordinated with Marketing and external agency to execute company’s first Internet site. Designed and developed site structure and interface. Site won Down Jones Select Site award.
Created site Strategy, User Interface, Global Team, and Policy for new Corporate Intranet (IIS, ASP) to facilitate knowledge sharing, streamline decision-making, and improve efficiency between global locations.
Developed and designed industry-leading Extranet site with Sales and Management to foster customer contact, to resolve problems, and to drive revenue.
Introduced Web technology to business groups and demonstrated how it could transform they way they worked and shared information.
(Machinery industry)
1994 — 1995 (1 year )
Contract and full-time permanent Technical Writer.
Responsible for writing and editing installation, repair and maintenance manuals for heavy equipment.
(Aviation & Aerospace industry)
January 1990 — August 1991 (1 year 8 months)
Full-time Technical Writer
Wrote and revised Build, Test and Maintenance manuals for aviation controls. Experience with Federally regulated documentation needs and requirements.
BA , Communications, Industrial Media emphasis, Marketing Minor , 1985 — 1989
1981 — 1984
new technology, photography, reading, brewing beer, American Civil War, mobile technology, Collaboration software
Beloit Corporation corporate website received a Dow Jones Select Site award for design and usability in 1998.
Limitless Internet site won Golden Site award in 2002
Spirit of TAP award from R&D department for pioneering use of Web Conferencing for Clinical Trial initiation 2006