Operations Coordinator at Vodafone Portugal through Rhmais - Organização e Gestão de Recursos Humanos, SA
Portugal
- Current
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- Operations Coordinator at Vodafone Portugal at Rhmais - Organização e Gestão de Recursos Humanos, SA
- Past
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- Supervisor / Team Leader Data Support at Vodafone Portugal at Rhmais - Organização e Gestão de Recursos Humanos, SA
- Supervisor / Team Leader at Vodafone Portugal at Rhmais - Organização e Gestão de Recursos Humanos, SA
- Inbound Operator - Customer Service at Vodafone Portugal at Rhmais - Organização e Gestão de Recursos Humanos, SA
- Education
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- Instituto Superior de Ciências do Trabalho e da Empresa
- Universidade Técnica de Lisboa
- Connections
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30
connections
- Industry
- Telecommunications
- Websites
José Manuel Ferreira dos Santos’s Summary
Starting as an inbound agent in the general support line for Vodafone's customers , I became a supervisor/team leader at the same support. There I co-developed a project that brought some disclosure of my capacities, and from there being invited to head a new company project as supervisor/team leader for the mobile data support line at Vodafone.
I intend to keep growing in my career, consolidating my expertise in coordination, managing and coaching.
José Manuel Ferreira dos Santos’s Specialties:
Schedules managing. Coaching. Procedures development.
Additional Information
José Manuel Ferreira dos Santos’s Websites:
José Manuel Ferreira dos Santos’s Interests:
coaching, management, reading, photos
José Manuel Ferreira dos Santos’s Groups:
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Blackberry Addicts -
Vodafone Friend -
apcc - Associação Portuguesa de Contact Centers
José Manuel Ferreira dos Santos’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- reference requests
- getting back in touch
