José Manuel Ferreira dos Santos

Current

• Operations Coordinator at Rhmais - Organização e Gestão de Recursos Humanos, SA

Past

• Supervisor / Team Leader Data Support at Rhmais - Organização e Gestão de Recursos Humanos, SA
• Supervisor / Team Leader at Rhmais - Organização e Gestão de Recursos Humanos, SA
• Inbound Operator - Customer Service at Vodafone at Rhmais - Organização e Gestão de Recursos Humanos, SA

Education

• Instituto Superior de Ciências do Trabalho e da Empresa
• Universidade Técnica de Lisboa

Connections

24 connections

Industry

Telecommunications

Websites

• My Photos
• My Company

José Manuel Ferreira dos Santos’s Summary

Starting as an inbound agent in the general support line for Vodafone's customers , I became a supervisor/team leader at the same support. There I co-developed a project that brought some disclosure of my capacities, and from there being invited to head a new company project as supervisor/team leader for the mobile data support line at Vodafone.

I intend to keep growing in my career, consolidating my expertise in coordination, managing and coaching.

José Manuel Ferreira dos Santos’s Specialties:

Schedules managing. Coaching. Procedures development.

Additional Information

José Manuel Ferreira dos Santos’s Websites:

• My Photos
• My Company

José Manuel Ferreira dos Santos’s Interests:

coaching, management, reading, photos

José Manuel Ferreira dos Santos’s Groups:

•    Blackberry Addicts
•    Vodafone Friend

José Manuel Ferreira dos Santos’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• job inquiries
• reference requests
• getting back in touch