Mark Fetherolf

Mark Fetherolf

Software Business Founder and CTO

Greensboro/Winston-Salem, North Carolina Area

Current
Past
  • Chief Architect of Customer Interaction Management Products at Divine, Inc.
  • Partner at SoftMetric LLC
  • EVP, Product Development at platinum Technology
Education
  • Temple University
  • Susquehanna University
Connections
500+ connections
Industry
Computer Software
Websites

Mark Fetherolf’s Summary

CTO and Product Development, InterAct Public Safety Systems
CTO, SilkRoad technology holdings: MissionMode Solutions Inc., InterAct Public Safety Systems, Inc.
Co-founder:
- Aston Brooke Consulting: database consulting,
- Aston Brooke Software: database and network monitoring,
- FullTilt Solutions: b2b eCommerce,
- SoftMetric: business activity monitoring,
- MissionMode Solutions: urgent response
Also:
- EVP of Product Development, platinum technology
- CTO, Customer Interaction Management, divine inc
- Hay Group, statistical and publication systems development manager
- Burroughs Corporation, Database and OS performance specialist

Mark Fetherolf’s Specialties:

Software business and technology development. Start-ups, growth, and large businesses.Consulting, ISVs, b2b, b2c, SaaS, Government --- Information systems architecture, sales, marketing, promotion. business development, investments, M&A, statistics, accounting


Mark Fetherolf’s Experience

  • CTO

    InterAct Public Safety Systems

    (Privately Held; 201-500 employees; Public Safety industry)

    January 2005Present (4 years 11 months)

    Product portfolio and technology management for public safety company in 9-1-1 systems, emergency management and video surveillance businesses.

  • CTO

    SilkRoad technology holdings

    (Privately Held; 201-500 employees; Information Technology and Services industry)

    September 2004Present (5 years 3 months)

  • CTO

    MissionMode Solutions

    (Privately Held; 11-50 employees; Computer Software industry)

    February 2003Present (6 years 10 months)

    Development of group interaction solutions for urgent response featuring automated multi-channel notification and response, virtual situation room, situation log, status messaging and process management.

  • Chief Architect of Customer Interaction Management Products

    Divine, Inc.

    (Public Company; 1001-5000 employees; dvin; Computer Software industry)

    August 2001February 2003 (1 year 7 months)

    Development and implementation of multi-product architecture for customer interaction management solutions in CRM, Telemarketing and Analytics

  • Partner

    SoftMetric LLC

    (Privately Held; 1-10 employees; Computer Software industry)

    January 2000July 2001 (1 year 7 months)

    Developed hosted business process management analysis solution. Business acquired by Divine, Inc.

  • EVP, Product Development

    platinum Technology

    (Public Company; 1001-5000 employees; PLAT; Computer Software industry)

    September 1994July 1999 (4 years 11 months)

    Led development of technology architecture for multi-product enterprise software solutions. Led 1200-person distributed software development organization.

  • Founder, CEO

    Aston Brooke Software

    (Privately Held; 1-10 employees; Computer Software industry)

    January 1992September 1994 (2 years 9 months)

    Developed enterprise performance management tools for IT infrastructure components including databases, servers and applications. Company acquired by platinum Technology, where product line grew to $100MM business over five years.

  • Partner and Co-founder

    Aston Brooke Consulting

    (Privately Held; 51-200 employees; Information Technology and Services industry)

    June 1987January 1992 (4 years 8 months)

    Chief Operating Officer for 100+ person software development consulting company.

  • Independent Software Consultant

    Sole Proprietorship

    (Sole Proprietorship; Myself Only; Computer Software industry)

    January 1985June 1987 (2 years 6 months)

    Database and applications development consulting.

  • Branch Manager

    SRI

    (Privately Held; 51-200 employees; Information Technology and Services industry)

    March 1982January 1985 (2 years 11 months)

    Opened consulting services branch and developed business in Northern New Jersey

  • Director of System Development

    Hay Group

    (Privately Held; 1001-5000 employees; Information Technology and Services industry)

    June 1978March 1982 (3 years 10 months)

    Led development of systems for data management and statistical analysis of large social science research databases.

  • Database Specialist

    Burroughs Corporation

    (Public Company; 5001-10,000 employees; Computer Hardware industry)

    January 1977June 1978 (1 year 6 months)

    Performance analysis and optimization of very large database systems.


Mark Fetherolf’s Education

  • Temple University

    MBA , CIS, Statistics , September 1977May 1981

  • Susquehanna University

    BA , Mathemetics and CIS , September 1972May 1976


Additional Information

Mark Fetherolf’s Websites:

Mark Fetherolf’s Interests:

Public Safety, Surveillance, CAD, GIS, Social Networks, Voice and VXML based interaction, Presence Management, Blogging, Chat, Instant Messaging, Digital Audio Recording, Music, Literature, Statistics, Science, Genetics, Memetics, Anthropology, Food, Wine, Golf

Mark Fetherolf’s Groups:

National Emergency Number Association (NENA)

  •    CIO/CTO Leadership Council
  •    The Fox School of Business and Management

Mark Fetherolf’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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