Non-Profit Organization Management Professional
Phoenix, Arizona Area
- Past
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- Model at Independent
- DIRECTOR OF FAMILY SUPPORT at RAISING SPECIAL KIDS
- Trainer - HCBS at Advanced Indepedence
- DIRECTOR at FOSTER/ADOPTION PROGRAMS - Dist
- FAMILY SUPPORT MANAGER/LICENSING WORKER at Mosaic
- HCBS DIRECTOR at CIVITAN FOUNDATION, INC
- HCBS COORDINATOR / TRAINING COORDINATOR at United Cerebral Palsy of Central Arizona
- Education
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- Palm Springs High
- University of Phoenix
- University of Phoenix
- Connections
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8
connections
- Industry
- Non-Profit Organization Management
Felicia Parker’s Summary
I have worked in the developmental disabilities field for 10 years. I have managed a large staff and programs. I don't mind getting dirty; meaning I wouldn't ask my staff to do anything I wouldn't do myself. I treat my staff with respect and expect the same in return. It is my job to know something about each one of the people who are so important to the company and who are in the homes of the families, these are the faces of our business.
I can be there to lend an ear and support with compassion, but when it comes down business I also have to support the company side as well. My staff resects the many hats I have to juggle. If they understand where you are coming from then they feel like their apart of the team. A good Manager will include his/her team and expalin to their staff why they madee the decisions they made, and how it affects each aspect of the business. It's not about the individual employee, it's a much larger scale than that. However, each indivudual employee brings individualism which makes up the team.
It is my goal to teach, to share, to embrace the people that work so hard. I was there once... just like them and I do not want them to have the LACK of training and knowledge that I had. I want to share what I learned, what I experienced, what I know... I want them to have ALL the tools they need to be successful. If they are successful at their jobs, then so am I.
We never stop learning, and there are always the teachable moments. I want to give to them my knowlege. I want to see them succeed.
Felicia Parker’s Specialties:
I am a state certified instructor in Article 9, C.I.T., PS MAPP, Habilatition/Skill Building, and many other classes...
Felicia Parker’s Experience
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Model
Independent
(Non-Profit Organization Management industry)
2008 — 2008 (less than a year)
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DIRECTOR OF FAMILY SUPPORT
RAISING SPECIAL KIDS
(Non-Profit Organization Management industry)
March 2007 — September 2007 (7 months)
Work closely with programs funded through contracts and grants from Department of Education, Department of Health Services- Office of Children with Special Health Care Needs, and the Division of Developmental Disabilities to ensure contractual requirements are being met and reported. Oversee comprehensive training and parent information center with multiple leveled programs. Programs and activates included Family-Parent Support, Family Health Information, and Parent Training and Education.
Manage multi-program staff and statewide grants
Actively Participate on multiple community committees
Identify and Nurture key relationships with community, state, and agency partners
Support Parent Networks, Community agencies, and Volunteer Network
Outreach to Underserved Populations
Match Experienced Parent Mentors with Parents of newly diagnosed children
Research and Provide Community Resources
Knowledge of ALTCS, DDD, VO, RBHA systems and accessing services
Develop and Implement Adult Learning Techniques through training and workshops
Prepare reports and statistics for state and federal contract and grant reporting -
Trainer - HCBS
Advanced Indepedence
(Non-Profit Organization Management industry)
2006 — 2007 (1 year )
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DIRECTOR
FOSTER/ADOPTION PROGRAMS - Dist
(Non-Profit Organization Management industry)
November 2006 — March 2007 (5 months)
Oversee District I through V with overall operations of the family licensure process with families wanting to become certified and licensed to become Article 58 Foster Care Homes to take in CPS foster care placements. Oversee and train five District Supervisors, Aid in the facilitation of all services through CPS, Implementation of contractual requirements, Develop and maintain licensure, child placement and Child Specific recruitment files, Developed and Implemented Child Specific Recruitment Plans, Targeted Recruitment, PS MAPP classes, Attend all district HRSS Contract meeting, Child Placement meeting, Kids Consortium, Sub-Committees, AFCAC, etc. Oversee and maintain daily operations of the program.
Manage and train five district supervisors; District I-V
Program Planning Record Keeping / Departmental Goal setting and Administration
Participate and Implement Targeted Recruitment Plans
Write and Implement Child Recruitment Plans
Perform extensive interviews/ home studies with families, License Homes for Host Home/Foster Care Licensing Process
Ensure critical client files are created, maintained in accordance with contract requirements
Work closely with OLCR, and Foster Families
Conducts thorough child/family strengths and needs assessment, utilizing the program specific protocol
Provides effective crisis management, to include following the program triage protocol and treatment methods, responding in a timely manner, providing for follow-up care, assessing and providing appropriate responses, and handling the situation calmly
Liaison between families, consumers, and CPS
Facilitate training with potential foster parents -
FAMILY SUPPORT MANAGER/LICENSING WORKER
Mosaic
(Non-Profit Organization Management industry)
August 2006 — November 2006 (4 months)
Facilitate the licensure process with families wanting to become certified and licensed to become Adult or Child Developmental Home to take in CPS and DDD foster care placements. Aid in the facilitation of all services through CPS and DDD. Write, implement, present and follow up on behavior treatment plans, attend all medical appointments and important appointments pertaining to the on-going care and support to the foster families.
Present families to the DHPC with the Division of Developmental Disabilities
Ensure critical client files are created, maintained in accordance with contract requirements.
Placements in the Adult Developmental and Child Developmental Homes (ADH)(CDH)
Attend Med reviews, ISP meetings, and other meetings as needed
Write Behavior Treatment Plans and Present Behavior Treatment Plans to PRC
Work closely with OLCR, Foster Families, and DDD -
HCBS DIRECTOR
CIVITAN FOUNDATION, INC
(Non-Profit Organization Management industry)
December 2005 — August 2006 (9 months)
Develop and Manage the Home and Community Based (HCBS) Service Program and staff of 70+ providers, and ensure smooth operations and performance of the daily activities. Obtained Qualified Vendor License in December 2005. Developed HCBS programs to generate revenues of over $250, 000.00 in 7 months.
Recruit, train, and maintain staff development plans essential to their job functions
Complete 90 day, Annual reviews and disciplinary actions for all staff
Develop and maintain proper implementation of personalized Habilitation Programs for clients. Perform semi-annual follow-up reviews.
Work closely with DDD Support Coordinators and other organizations to ensure proper authorizations and services are in place
Ensure critical client files are created, maintained, and closed in accordance with contract requirements.
Ensure Incident reports are completed as required and perform follow-up investigations. Develop and implement corrective action plans as necessary.
Represent the client's interests and those of the company IFSP/ISP/CFT meetings and client interventions
Ensure critical training is developed and in place Develop and implement training curriculums and materials that are highly effective and beneficial to the needs of the staff and the clients they work with that collate the mission of the organization. Sustain programs to ensure and identify proper training is in place and up to standards in accordance with contract requirements.
Perform semi-annual follow-up Home visits with clients and families
Schedule and facilitate Intake, ISP/IFSP meetings, provider matches and placements, and other related services.
Perform interviews to assist in the selection of qualified HCBS providers.
Process Payroll and Billing documentation for a staff of over 150 HCBS providers.
Develop and maintain Policies and Procedures of the department -
HCBS COORDINATOR / TRAINING COORDINATOR
United Cerebral Palsy of Central Arizona
(Non-Profit Organization Management industry)
January 1999 — February 2006 (7 years 2 months)
Manage the Home and Community Based (HCBS) Service Program and staff of 215+ providers, two office Assistants, and one Trainer to ensure smooth operations and performance of the daily activities. Represented 350 families in aid of service delivery.
Felicia Parker’s Education
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Palm Springs High
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University of Phoenix
Bachelor of Science , Management
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University of Phoenix
Master's Degree; MBA , Business Administration
Additional Information
Felicia Parker’s Groups:
Volunteer at FBC- Soup Kitchen to serve the Homeless a well balanced meal each week.
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JobSeekersAZ
Felicia Parker’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- reference requests
- getting back in touch
