Owner & Managing Director, Prompt! Speech Applications
Belgium
Owner & Managing Director, Prompt! Speech Applications
Belgium
Frederik Durant, MBA has more than 10 years experience as a software developer, project leader and manager in the field of language, speech and Internet technology. Until further notice, he is the only Certified VoiceXML Application Developer in Belgium.
In his career, Frederik has been involved in machine translation (Siemens Nixdorf), database-driven websites (Allmansland), mass-market dictation products (L&H), speech-driven phone applications (Tellme Europe), and biomedical text mining (University of Antwerp).
Today his main ambition is to help build the speech-enabled telephony market by designing and developing compelling self-service applications in the call center domain.
Frederik is a member of ContactCentres.be, the professional organisation of Belgian Contact Centres. He was chairman of CC.be's Speech Technology Workgroup from July 2005 to February 2007, and is still an active member.
Speech-enabled phone applications, based on VXML/VoiceXML. See http://www.prompt-speechapps.com/ for more detailed information. Strong focus on usability (sine qua non for speech applications) and on controlled development processes. Frederik Durant's services span the full application lifecycle, including strategic consulting, application discovery, design & development, and post-deployment tuning.
(Privately Held; 11-50 employees; Telecommunications industry)
May 2007 — Present (1 year 3 months)
Part-time strategic consulting, pre-sales support and application design & development in the field of speech-enabled phone applications.
(Privately Held; 1-10 employees; Information Technology and Services industry)
November 2006 — Present (1 year 9 months)
Part-time consulting and development work in a start-up environment. Some marketing (white paper writing, newsletter review), primarily design & development of various linguistic improvement processes. See www.odiogo.com
(Self-Employed; Myself Only; Information Technology and Services industry)
July 2004 — Present (4 years 1 month)
http://www.prompt-speechapps.com/
References include Dexia Bank (speaker verification, with Dimension Data), Quentris (voice user interface usability audit of EVA, the Electronic Voice Assistant), and Belgacom (VoiceXML teaching)
(Educational Institution; Biotechnology industry)
February 2003 — May 2004 (1 year 4 months)
http://www.biomint.org/
http://cnts.uia.ac.be/
(Information Technology and Services industry)
September 2001 — October 2002 (1 year 2 months)
http://www.tellme.com/
(Public Company; Information Technology and Services industry)
May 1998 — August 2001 (3 years 4 months)
(Information Technology and Services industry)
July 1996 — May 1998 (1 year 11 months)
(Public Company; Information Technology and Services industry)
July 1994 — June 1996 (2 years)
Executive MBA, General Management, September 2002 — July 2004
Magna Cum Laude
MSc, Computer Science (spec. Computational Linguistics), 1990 — 1995
Erasmus Exchange Student at University of Essex, UK (Oct. 1990 - March 1991)
MA, Romance Philology (French - Spanish), 1986 — 1990
Vlerick Alumni, ContactCentres.be
Winner of the quadrilingual (NL-FR-EN-DE) dictation contest "Dictee van de Toekomst", organised by JCI Vlaanderen, Brussels, 1996