J. Shawn Farris

Current

• Specialist, Human Factors at Convergys Corp.

Past

• Owner / Managing Director at Atlantic Human Factors, LLC.

Education

• Kansas State University
• Emporia State University
• Emporia State University

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Recommended

5 people have recommended J. Shawn

Connections

51 connections

Industry

Computer Software

Websites

• My Company
• My Website
• My Website

J. Shawn Farris’s Summary

Research psychologist, human factors practitioner, and usability analyst. Specializes in information architecture, web user interface design, auditory displays, visual perception, cognition, team decision making, measures of user performance, and forensic human factors. Feel free to contact me regarding expert witness testimony services that relate to human factors issues, human error, faulty display/design, auditory perception, and visual perception.

J. Shawn Farris’s Experience

• Specialist, Human Factors

  Convergys Corp.

  (Public Company; Computer Software industry)

  2003 — Present (5 years)

  Design and create specifications for graphical user interfaces (GUI) and web user interfaces (WUI) for large projects. Coordinate the work of other team members. Create and maintain project plans and estimates. Act as an internal consultant to user interface-related projectsat times providing technical guidanceprocess expertiseand strategic/tactical planning knowledge from a technical and/or business standpoint. Develop project specific and company UI standards.

• Owner / Managing Director

  Atlantic Human Factors, LLC.

  (Partnership; 1-10 employees; Computer Software industry)

  July 2002 — January 2006 (3 years 7 months)

  Managing Director of Atlantic Human Factors (AHF). AHF is an experienced, knowledgeable and skilled human factors and usability consulting team that specializes in computer system, computer user interface, and user performance optimization. Through application of human factors methods, our team increases our clients’ return on investment with services that result in:
  
  - Increased user performance.
  - Reduced user error rates.
  - Reduced costs for customer support.
  - Shorter and less costly product development lifecycles.
  - Fewer user complaints.
  - Increased user satisfaction.
  
  In addition to user interface consulting services, AHF also provides forensic human factors expert witness testimony services. AHF consults on legal cases involving any human factors issue, including but not limited to:
  
  - Visual and auditory perception
  - Human memory
  - System, display, and workplace design
  - Mental workload, vigilance, and fatigue
  - Many other areas of human factors

J. Shawn Farris’s Education

• Kansas State University

  Ph.D., Human Factors and Cognitive Psychology, 1998 — 2002

• Emporia State University

  MS, Experimental Psychology, 1996 — 1998

• Emporia State University

  BS, Psychology, 1993 — 1996

Additional Information

J. Shawn Farris’s Websites:

• My Company
• My Website
• My Website

J. Shawn Farris’s Interests:

human factors, human factors expert witness testimony, forensic human factors, user interface design, task analysis, gardening, woodworking.

J. Shawn Farris’s Groups:

Human Factors and Ergonomics Society (HFES)

•    K-State Alumni Group
•    Contact Center Operations & Management
•    Call Center Professionals
•    User Experience Professionals Network
•    Human Factors and Ergonomics Society (HFES)

J. Shawn Farris’s Honors:

Harry Helson Award

J. Shawn Farris’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch