Faizal Siddiqui

Current

Senior eBusiness Consultant at Tieto
Director (owner) at SpaOnline.com
Director (owner) at Evibe

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Past

IT Project Manager & Business Program Manager at Reed Business
Various positions at Disneyland Resort
Senior Advisor at Vodafone

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Education

Capgemini Academy
Disney University
Hogeschool Leiden

Hogeschool TIO
Open Universiteit Nederland

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2 more...

Recommendations

10 recommendations

Connections

478 connections

Industry

Information Technology and Services

Websites

Faizal Siddiqui’s Summary

E-mail: f.siddiqui@evibe.nl

Field: Management and Communication.
Specific: Strategy, Project Management, Leadership and Concept Development.
Specialized: Internet and Events.

Quote:
"You can dream, you can create, design and build the most wonderful place in the world… but it requires people to make the dream a reality." – Walt Disney

Faizal Siddiqui’s Specialties:

Cross Media, IE, E-commerce Strategy, Business Development, Strategy, Concept Development, Account Management, Event Management, Leadership, and Project Management. (PRINCE2™-Registered Practitioner)

Faizal Siddiqui’s Experience

Senior eBusiness Consultant

Tieto

(Public Company; TIEN; Information Technology and Services industry)

July 2010 — Present (3 months)

• Program Manager (implementatie): Personal Assistant
• Project Lead: Unified Desk 2.0
• Vaststellen van klantinteractie strategie voor onze klanten over alle kanalen heen
• Samenwerken met webanalisten en user experience consultants in klantinteractie projecten
• Adviseur en sparringpartner voor onze klanten ten aanzien van klantinteractie en eBusiness
• Product- en dienstenontwikkeling van Tieto;

Tieto Digital Innovations (DI) is expert op het gebied van
Customer Contact Strategies van grote ondernemingen.

Tieto DI verzorgt de optimale inrichting van customer contact strategies via contactcenters, crm en selfservice en stroomlijnt die met de achterliggende bedrijfsprocessen. Diensten omvatten advies en ontwikkeling, implementatie, beheer en ondersteuning van customer contact strategies.

Het bedrijf telt wereldwijd 16.000 medewerkers en behaalde in 2007 een netto omzet van ruim 1,7 miljard euro. Meer informatie is te vinden op http://www.tieto.com
Director (owner)

SpaOnline.com

(Privately Held; Health, Wellness and Fitness industry)

July 2010 — Present (3 months)

SpaOnline brengt spa’s en spabezoekers samen.

Door de open, professionele enoverzichtelijke uitstraling, opent SpaOnline
deuren voor iedereen. Voor geïnteresseerden, beginnende spabezoekers
en tevens voor de doorgewinterde spa liefhebbers.
Iedereen kan hier terecht voor allerlei activiteiten en voor
vergelijkingen van alle spa’s in Nederland.

Wat is er mogelijk op het gebied van spa en wellness, welke producten zijn er te koop,
leuke informatieve artikelen lezen, reviews schrijven en spapunten verdienen.

Maar ook de spa’s en wellness centra kunnen hier volop genieten.
Met een speciaal account kunnen zij de spabezoekers op de
hoogte brengen van de laatste aanbiedingen en acties.
Positieve reclame, adverteren en foto’s van het resort behoren allemaal tot de mogelijkheden.
SpaOnline, de spabranche overzichtelijk op rij en toegankelijk voor iedereen!

• Responsible for all operations, partnerships and marketing
• Key Account Management
• Team Management
Director (owner)

Evibe

(Privately Held; Program Development industry)

October 2003 — Present (7 years )

Evibe - Interim Management:
-- Project Managers
-- E-Commerce Managers
-- E-Consultants

• Responsible for day to day operations
• Key Account Management
• Interim Project Manager
• Interim E-Commerce Manager
• Interim E-Business Consultant
IT Project Manager & Business Program Manager

Reed Business

(Public Company; Publishing industry)

April 2008 — January 2010 (1 year 10 months)

• Project Management (PRINCE2™-Registered Practitioner)
• Coordinate project resources in agreement with (internal and external) suppliers
• Plan and manage all project activities from business case to handover
(requirements, design, build, test, implement, rollout, document, handover)
• Coordinate with business owners, end users, IT MT, project coordinators and project teams
• Build/manage project team(s)
• Total budget responsibility
• Report to Business Management Team and Directors
• Consult and advice internal clients (publishers) about e-business/commerce
• Guarantee smooth E operations for Elsevier Gezondheidszorg
• Seek opportunities by (e-technology) innovation
• New business/product development
• Contract Negotiation
Various positions

Disneyland Resort

(Public Company; DIS; Entertainment industry)

May 2007 — September 2007 (5 months)

Active at various departments e.g.:
• Guest relations departement
• Disneyland Resort Paris on-site hotels
Senior Advisor

Vodafone

(Public Company; 10,001 or more employees; VOD; Telecommunications industry)

October 2001 — July 2003 (1 year 10 months)

Responsible for day-to-day sales of Vodafone services to consumers and small and medium-sized businesses.
• Approached and advised businesses and prepared quotes.
• Responsible for IT and shop operations.
• Guaranteed smooth shop processes.
• Responsible for change-over from Libertel to Vodafone and relocation of VCPs.
• Served as VCP Manager.

Faizal Siddiqui’s Education

Capgemini Academy

Prince2 Foundation & Practioner Certified , Project Management
Disney University

Guest Relations, HIS, Welcome on Stage , Various courses
Hogeschool Leiden

Computer Science ,
Hogeschool TIO

Tourism Management ,
Open Universiteit Nederland

BSc , Business Administration