Edward Young

Manager, Business Process Improvement at Rogers Communications Inc.

Toronto, Canada Area

Current
  • Manager, Business Process Improvement at Rogers Communications Inc.
  • Senior Consultant at Carpedia International
Past
Education
  • The University of Western Ontario - Richard Ivey School of Business
Connections
49 connections
Industry
Telecommunications

Edward Young’s Summary

Manager with experience presenting to the Executive level and working with uncertainty. I have a proven track record for identifying and selling large projects that improve Customer Experience and profitability, and also implementing using Six Sigma.

Edward Young’s Specialties:

Statistical Analysis, Lean Manufacturing, Six Sigma, Project Identification and Sale


Edward Young’s Experience

  • Manager, Business Process Improvement

    Rogers Communications Inc.

    (Telecommunications industry)

    June 2008Present (1 year 2 months)

    • Manage the identification, sale and design of operational projects that improve Customer Experience and profitability
    • Identified and sold over $12MM in improvement opportunities within Rogers Communications Inc., and implemented one project that has captured $2MM in annualized savings during 2009

  • Senior Consultant

    Carpedia International

    (Privately Held; 51-200 employees; Management Consulting industry)

    February 2006Present (3 years 6 months)

    • Managed a team of consultants to analyze, implement, and control workflow processes using a methodology similar to IMPAC, Proudfoot, and Six Sigma
    • Completed six engagements that increased throughput, improved service, and decreased costs

  • Research Assistant

    the University of Western Ontario

    (Educational Institution; 1001-5000 employees; Research industry)

    May 2003May 2005 (2 years 1 month)

    • Contributed to the design of ten experiments used in variety of fMRI studies to test areas of the brain that detect motion of recognize objects
    • Made contributions to five research publications

  • Network Consultant

    University of Western Ontario

    (Educational Institution; 1001-5000 employees; Higher Education industry)

    May 2001May 2003 (2 years 1 month)

    Provided network support services for residents on campus.


Edward Young’s Education

  • The University of Western Ontario - Richard Ivey School of Business

    HBA , Business , 20012005

    Specialized in Operations Management.
    Deans List
    Graduated with Honors.

    Activities and Societies:
    Management Science Tutors
    Operations Management Tutor

Edward Young’s Contact Settings

Interested In:

  • career opportunities
  • expertise requests
  • reference requests
  • getting back in touch

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