Reading, Pennsylvania Area
- Current
-
- Senior Business Analyst at Dorman Products
- Past
-
- Senior Business Analyst at Volvo Information Technology
- Business Analyst at Computer Aid, Inc.
- Business Architect at IMS Health, Inc.
- Business Analyst at Hudson Global Resources
- Business Analyst at Bank One
- Business Process Analyst at ICT Group, Inc
- Business Process Analyst at Starpoint Solutions
- Systems Analyst at Adelphia Communications Corp
- Business Systems Analyst at Broadwing Communications, Inc
- Business Systems Analyst at IXC Communications
- Internet Billing Supervisor-Business Analyst at RCN Corp
- MIS Business Analyst at Thomson Financial
- Senior Billing Coordinator at ILX Systems - Thomson Financial
- MIS Business Analyst at ILX Systems
- MIS Business Analyst at Thomson Financial/ILX
- Education
-
- Rutgers, The State University of New Jersey-New Brunswick
- Mainland Regional
- Recommended
-
24 people have recommended Joe - Connections
-
415
connections
- Industry
- Information Technology and Services
Joe Medica’s Summary
Joe Medica has functioned as a Business Analyst, Systems Analyst, and Project Manager in a wide variety industries; with experience in Supply Chain Management, Order Management, Portal creation and management, and Financial Systems. He has worked with many levels of business partners (from line workers to Vice Presidents) and values the opportunity to collaborate with not only the customers, but the technical resources as well. Success on his projects has been attributed to his ability to quickly understand the business needs, recognize the unseen Value Add for the customer and adapt the IT landscape to meet all the customer's needs.
Joe Medica’s Experience
-
Senior Business Analyst
Dorman Products
(Public Company; DORM; Automotive industry)
January 2009 — Present (7 months)
-
Senior Business Analyst
Volvo Information Technology
(Privately Held; Information Technology and Services industry)
August 2006 — January 2009 (2 years 6 months)
•As Senior Business Analyst, was responsible for the mentoring and development of a team of Business Analysts in the Allentown, PA office of Volvo IT.
o Help organize monthly Business Analysis Forum, where new processes, tools or initiatives are discussed.
o Implemented a requirements tracking process similar to ones used at previous positions.
o Organized and drove Requirements Management software package analysis
• Worked with Global business project owners, including Director and VP level customers, regarding project direction and requirements analysis.
• Senior Business Analyst for the Parts Compass project and the Supply Chain Management (SCM) project.
• Project Manager and Business Analyst for the Prevost Bus eWarranty Integration project.
• Worked with the Global SCM Project Team to identify User Interface requirements.
• Responsible for creation of End-to-End Requirements Documentation and provided a full HTML-based prototype. -
Business Analyst
Computer Aid, Inc.
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
August 2005 — August 2006 (1 year 1 month)
As an employee of Computer Aid, I was subcontracted out to Volvo IT North America to perform as a Business Analyst and Architect. I was responsible for the analysis and design of the web user interfaces for a major Supply Chain Management project, which was initiated to integrate the two Parts systems into a single, coherent and user-friendly system.
-
Business Architect
IMS Health, Inc.
(Public Company; 5001-10,000 employees; RX; Market Research industry)
August 2003 — August 2005 (2 years 1 month)
Served as Business Architect in the Global IT Department of IMS. I was responsible for the web development requirements, specifically the eBusiness Framework and Customer Internet Portal. The eBusiness Framework is a next generation Web Portal designed to deliver products and information to IMS clients globally. Responsible for the gathering, interpretation, management and reporting of project related requirements. Served on the IMS Security Council that discussed corporate security policies and procedures. Served on the IMS Privacy Council that discussed corporate privacy policies and procedures, including HIPAA compliance measures. Participated in system and code design sessions for the eBusiness Framework and Internet Portal as the Business Representative. Responsible for creation of Functional Requirements Documentation: includes Use Cases, Functional Specifications, Process Flows and Screen Mock Ups.
-
Business Analyst
Hudson Global Resources
(Public Company; 1001-5000 employees; HHGP; Staffing and Recruiting industry)
March 2003 — August 2003 (6 months)
-
Business Analyst
Bank One
(Public Company; 5001-10,000 employees; JPM; Banking industry)
March 2003 — August 2003 (6 months)
At Bank One, I was a Business Analyst working on their card services platform. Specifically, I worked a project to create a decisioning engine that would dynamically and intelligently assign output for statements and credit card envelopes based on rules created by the Marketing Team. Responsible for creation of Functional Requirements, including Use Cases (UML design), Functional Specifications, Process Flows and Screen Mock Ups. Additionally, responsible for meeting management and requirements gathering for Business and Functional Specifications to be completed.
-
Business Process Analyst
ICT Group, Inc
(Public Company; 1001-5000 employees; ICTG; Information Technology and Services industry)
March 2002 — March 2003 (1 year 1 month)
Served as Senior Business Process Analyst for Client Services Team. Responsible for the analysis of business requirements and cataloging these requirements in proper formats for development review. Responsible for the design and documentation of table schemas, view layouts and other development items as part of project requirements. Responsible for the project management of the requirements once they have been received by development, this includes all phases of development (creation, testing and implementation).
-
Business Process Analyst
Starpoint Solutions
(Privately Held; 201-500 employees; Information Technology and Services industry)
March 2002 — June 2002 (4 months)
-
Systems Analyst
Adelphia Communications Corp
(Public Company; 501-1000 employees; Information Technology and Services industry)
December 2000 — February 2002 (1 year 3 months)
At ADelphia, I was a Team Leader for the Arbor Billing Platform Development Group. I was responsible for: development, configuration and architectural issues, as well as integration with the custom Powerbuilder front end; and requirements gathering and process flow creation for projects assigned, including Collections, Telephony Integration and other smaller cable related projects. I created test plans, including use case information for proper testing. I had Oversight and Management responsibilities for a group of 5 programmers and analysts that reported directly to me for their assigned projects.
Primarily, I was deeply involved in the architecture of the existing system and its enhancement through various development projects. These include new products, the enhancement of existing products and the design of large-scale system-wide projects. -
Business Systems Analyst
Broadwing Communications, Inc
(Public Company; Information Technology and Services industry)
August 1999 — December 2000 (1 year 5 months)
Primary duties included Arbor Subject Matter Expert (SME), Implementation Lead for Arbor and System Conversion Lead. Responsibilities included delegating proposed projects to be implemented in Arbor for review, Software requirements gathering, process flow documentation, business rules identification and use case modeling are all skills utilized in this position.
Served as Lead Architect for the eCommerce Initiatives. Performed software analysis and reviewed several major vendors, and provided management with a proposal for the eCommerce solution including time and cost estimates, and software recommendations.
Led a Conversion Analysis Team of 10.
Technologies utilized:
•Arbor is a proprietary application written in C. Interfaces written in SQL-Plus and C.
•Arbor functioned as the Billing System as well as the CRM platform to manage user information. -
Business Systems Analyst
IXC Communications
(Information Technology and Services industry)
1999 — 1999 (less than a year)
-
Internet Billing Supervisor-Business Analyst
RCN Corp
(Public Company; RCN; Information Technology and Services industry)
March 1999 — August 1999 (6 months)
Responsible for the gathering, documentation, analysis, development, configuration and implementation of requirements around the Billing, Provisioning and Financial systems incorporated into the RCN CBOSS platform.
Responsible for reporting project status to Senior Management on a weekly basis.
Responsible for training of the Customer Service Representatives.
Responsible for: products, rates, financial journals (Arbor only), conversion of 6 large customer bases into Arbor/BP system (approximately 800,000 customers total), process and procedure definitions for new Operations and Billing Groups and the development of the reporting tools, operations system methodology and the Methods and Procedures for each new product developed or new process defined.
Technology utilized:
•Arbor is a proprietary application written in C. Interfaces written in SQL-Plus (stored procedures) and C.
•Arbor functioned as the Billing System as well as the CRM platform to manage user information. -
MIS Business Analyst
Thomson Financial
(Public Company; 10,001 or more employees; TOC; Financial Services industry)
July 1993 — March 1999 (5 years 9 months)
-
Senior Billing Coordinator
ILX Systems - Thomson Financial
(Public Company; Information Technology and Services industry)
1993 — 1999 (6 years)
-
MIS Business Analyst
ILX Systems
(Public Company; 1001-5000 employees; Information Technology and Services industry)
July 1993 — March 1999 (5 years 9 months)
Business Analyst and Technical Lead for the Billing Department and IT Liaison of new projects.
As the Business Analyst for Billing, responsible for gathering the requirements for the new billing system.
Provided input to the Development Team during design sessions and drove JAD sessions with Development.
Provided plans for and participated in the System and User Acceptance Testing for the application.
Other responsibilities included:
•Handling major accounts for ILX: Merrill Lynch, the NYSE, etc. for Billing, Sales and Customer Care issues.
•Daily handling of Foreign Exchange contracts between customers and exchanges, reporting of monthly totals and issuance of funds to cover license fees.
•Oversight of the investigation of new exchange contracts.
•Involved in the development of new contracts with exchange carriers (i.e., NASDAQ) and online brokers. -
MIS Business Analyst
Thomson Financial/ILX
(Information Technology and Services industry)
1993 — 1998 (5 years)
Joe Medica’s Education
-
Rutgers, The State University of New Jersey-New Brunswick
BA , History, Classics , 1988 — 1993
- Activities and Societies:
- Zeta Beta Tau Fraternity
-
Mainland Regional
1984 — 1988
Additional Information
Joe Medica’s Honors:
May 2008 – member of ADI Team - runner up for the T.E.A.m Excellence Award (T.E.A.m) for 2008
May 2005 - launch of the IMS Customer Portal - identified as the critical resource for the success of the project by IMS Health
April 2005 - received “Certificate of Appreciation” from IMS Health for the successful launch of the IMS Customer Portal
September 2001 - received “Certificate of Appreciation and Achievement” from Adelphia Communications for the successful implementation of Collections functionality - enabling Adelphia to recoup $500M in outstanding revenue
July 2001- received “Certificate of Appreciation and Achievement” from Adelphia Communications for the successful completion of a major corporate initiative that provided $200M in immediate revenue
