Versatile Software Analyst
Yukon, Canada
Versatile Software Analyst
Yukon, Canada
A software analyst who likes to think about how to do things right but realizes that sometimes things must get done.
A visionary with a desire to do more with less and how to get to "the future".
A collaborator who believes in transparency internally and honesty externally.
A leading team player who can drive a business to succeed.
Currently residing in the Great White North of Whitehorse, Yukon, Canada.
Software Engineering Processes (CMMI), ITIL (release/change management), facilitation, system analysis, business analysis, team building & leading
(Privately Held; Myself Only; Computer Software industry)
January 2002 — Present (6 years 9 months)
Web software development services and process analysis.
(Privately Held; 501-1000 employees; Telecommunications industry)
November 2005 — July 2008 (2 years 9 months)
Initiated and led the Capability Maturity Model Integrated (CMMI) initiative – ensured first and second phase goals of process creation, better visibility to change and team cross training were met. All software development is now tracked within the company and QA cycles are faster and more accurate.
Reduced unplanned software outages on the internal and external web platforms to zero.
Spearheaded the introduction of company wide collaboration - reducing email volumes and dramatically increasing team cohesiveness through virtual morning “scrums”.
Process and technology expert for the Content Management Project and the Document Management Project. Led the technical team and ensured that business requirements were met by the solution selected.
Manager and Mentor for the information systems co-op program; a great learning experience.
(Public Company; 51-200 employees; EKD; Computer Software industry)
November 2003 — August 2005 (1 year 10 months)
Critical customer relations support - personally retained a $7 million customer of the core software product.
Team Lead for the Advanced Shipping Authorization Server - effectively managed changing requirements and a fixed deadline to deliver a brand new product that exceeded the customer's expectations.
Interface Designer for the Advanced Shipping Authorization Server - collaborated with the customer on a design that used a new web technique called AJAX.
(Gambling & Casinos industry)
August 2002 — November 2003 (1 year 4 months)
Designed and implemented a high performance server side template engine that allowed reuse of a single code base with multiple concurrent configurations
Introduced software engineering policies and processes. Initiated the move from e-mail as a defect tracking system to a web based system.
Implemented internal tools for staff that automated manual game design calculations.
Mentor and Coach to junior developers on the team.
Developed multiple games on the core gaming platform that drove all revenues.
(Public Company; 51-200 employees; IW; Computer Software industry)
January 2001 — June 2002 (1 year 6 months)
Developed the client user interface and initial prototype of the wireless e-mail client.
Researched and implemented new techniques to provide feature parity across all platforms.
Developed Java messaging service queues for the wireless email client.
Participated in peer review of design and code.
BSc, Computer Science w/ Software Engineering Emphasis, 1994 — 1999
Lab Instructor for 3rd year Hardware Logic Course
Computer Science Course Union Board Member
Captained many Ultimate Frisbee teams
Business Analysis, System Analysis, Group Collaboration, Management, Software Processes, Software Development
President - Yukon Ultimate Frisbee Association – 2007 to present
Secretary - Vancouver Ultimate League Society – 2004 to 2005
Northwestel Employee Recognition Award for Innovation – 2006