Eusebio Guzmán

Current

• Consultant at Independant Consultant

Past

• Project Manager at Novartis
• C.R.M. Consultant at Vanenburg Business System
• Consultant at Cap Gemini Ernst & Young

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Education

• De Montfort University
• Universitat Ramon Llull
• Universitat Politècnica de Catalunya

• Universitat Politècnica de Catalunya

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1 more...

Recommended

1 person has recommended Eusebio

Connections

39 connections

Industry

Information Technology and Services

Eusebio Guzmán’s Summary

Managing projects and applications.
Providing high level expert technical support and consultation to the business and IT management.
Collect new requirements, plan and implement application changes.
Administration Siebel system and modules as: Fulcrum Search Server, email Response, Workflows, E.A.I./E.I.M., etc
Siebel Setup, Upgrade and Migration

Eusebio Guzmán’s Specialties:

Extensive hands-on experience of e-Business, CRM and Business based solutions with a solid technical and business background.

High knowledge business sectors as Pharma, Services, and Telco.

Siebel Project Mangement & Business Analysis
Siebel EAI
Siebel configuration
Siebel Administration
Siebel Upgrade and Migration
Siebel Infrastructure

Eusebio Guzmán’s Experience

• Project Manager

  Novartis

  (Public Company; 10,001 or more employees; NVS; Pharmaceuticals industry)

  March 2002 — May 2008 (6 years 3 months)

  Managing projects and applications, Siebel CRM (Spain) in such a way that meet the ongoing and future needs of a defined business area, mainly sales and marketing. Providing high level expert, technical support and consultation to the business and IT management.
  Responsible of Siebel Novartis system in Spain. Collect new requirements, plan and implement application changes. Setup and administration Siebel system and modules as: Fulcrum Search Server, email Response, Workflows, E.I.M., etc
  Environments migration.
  Siebel Administrator of Asia-Pacific System, Singapore (2006).

• C.R.M. Consultant

  Vanenburg Business System

  (Public Company; 501-1000 employees; Information Technology and Services industry)

  June 2001 — February 2002 (9 months)

  Implement internal CRM in Vanenburg Business System with Siebel Midmarket Edition 6.2.3. (Marketing, Sales, and Call Center.) And the installation of Call Center module, Workflows, and Advanced Automation in Planeta-Universitat Oberta de Catalunya. (POUC)

• Consultant

  Cap Gemini Ernst & Young

  (Public Company; 10,001 or more employees; CAP; Management Consulting industry)

  January 2000 — May 2001 (1 year 5 months)

  CRM consultant developing several projects in Siebel, Tivoli, etc. The main projects were in Gas Natural. Half year as Tivoli Consultant and Oracle tuning & administration. MENTA. Cable i Televisió de Catalunya, S.A. designed & developed applications with Siebel 5, E.I.M interfaces and data management.

Eusebio Guzmán’s Education

• De Montfort University

  BEng (Hons) , Communications Engineering , 1998 — 1999

• Universitat Ramon Llull

  Ingeniero Superior , Computers Engineering , 1996 — 1999

• Universitat Politècnica de Catalunya

  Ingeniero Tecnico , Industrial Engineering. Specialist: Industrial Electronics , 1994 — 1997

• Universitat Politècnica de Catalunya

  Diplomado , Software Design Engineering , 1991 — 1994

Additional Information

Eusebio Guzmán’s Interests:

Diving (Dive Instructor)

Eusebio Guzmán’s Groups:

- IET - Institution of Engineering and Technology.

•    Siebel Community
•    CRM Experts
•    Siebel Oracle CRM Experts

Eusebio Guzmán’s Honors:

Siebel 7 Business Analyst
Siebel 7 Core Consultant Certified
Integrating Siebel Applications
Siebel 6 Core Consultant Certified
Siebel 5.5 Core Consultant

Eusebio Guzmán’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch