at Ecole Nationale d'Administration Publique
Montreal, Canada Area
- Current
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- Principal Business Analyst at Hydro Québec
- Lecturer at Ecole Nationale d'Administration Publique
- Executive Partner at Technology Partnerz Ltd.
- Past
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- Coaching and Consulting at FlexInnov Solutions
- Senior Consultant at Polygon - Viking Canada
- Business Analysis Consultant at Xstrata Copper
- (TP) Consulting at Goody's Family Clothing
- Performance Management Consulting (TP) at Longueuil Symphony Orchestra
- Management Consultant at Raymond Chabot Grant Thornton RCGT
- Consultant at OTA Inc. (an SAP Services Partner)
- Education
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- Université du Québec à Montréal
- Northwood Univeristy
- LaSalle College
- St-Madelaine
- Recommended
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7 people have recommended Eric - Connections
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connections
- Industry
- Management Consulting
- Websites
Eric Torkia, MASc’s Summary
OBJECTIVE
To provide support and expertise to world class organizations implementing collaborative best practices and processes.
PROFILE
Since 1999, Eric Torkia MASc has worked with organizations spanning multiple industries and sectors, most notably – Professional Services, Manufacturing/Distribution and Public Sector organizations. He has practical
experience as a consultant and as a project manager with organizations implementing technological and strategic change, Enterprise Relationship Management (ERM) best practices as well as collaborative processes.
He has equally assisted service organizations in launching new products, marketing professional services, developing new value propositions or business models.
Mr. Torkia’s academic background includes a Master’s degree in information systems management from the University of Québec in Montreal as well as a BBA in international marketing and management from Northwood University Florida.
EXPERTISE
• Collaborative inter/intra-organizational processes and strategies (Enterprise
Relationship Management)
• Process Re-design and optimization
• Project Management (IS/IT, Web and Marketing)
• Design and implementation of technological architectures / infrastructures
• Coaching and consulting on the adoption of e-business
Eric Torkia, MASc’s Specialties:
Oracle Crystal Ball, Performance Management, BI Business Intelligence, collaborative best practices, processes, project management, change management, Collaboration, ERM Enterprise Relationship Management
Eric Torkia, MASc’s Experience
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Principal Business Analyst
Hydro Québec
(Public Company; Utilities industry)
July 2009 — Present (1 month)
Working on migrating 3200 users to a thin client infrastructure.
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Lecturer
Ecole Nationale d'Administration Publique
(Education Management industry)
July 2009 — Present (1 month)
Lecturing this fall on Probabilistic Project Management and Digital Dashboards (Performance Management) for Public Sector Administrators, Managers and Analysts
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Executive Partner
Technology Partnerz Ltd.
(Management Consulting industry)
March 1999 — Present (10 years 5 months)
Founder of Technology Partnerz Ltd.
• Founding Partner for Crystal Ball Services Canada, a business unit dedicated to providing software, coaching, consulting and support to the the Oracle Crystal Ball Community.
•Negociation of Partner and Alliance Agreements with several vendors (including Oracle, Makers of Crystal Ball)
•Technology Partnerz has performed over 30 client assignments since 1999, including 13 SAP and Oracle implementations (process re-design and change management)
•Development of a unique knowledge base and supporting SQL/SharePoint application for Enterprise Relationship Management best practices, research articles, accelerators and tools.
•Development and deployment of Technology Partnerz’ Microsoft Server platform
•Design and implementation of core business processes including accounting, reporting, document and knowledge management.
•Development and marketing of Technology Partnerz products, services and resources -
Coaching and Consulting
FlexInnov Solutions
(Information Technology and Services industry)
April 2006 — May 2009 (3 years 2 months)
Coaching and consulting in the areas of:
•Product strategy and orientation
•Marketing and product commercialization
•Application Portfolio Planning
•IS/IT infrastructure optimization and the deployment of a Site-to-Site VPN using CISCO PIX routers -
Senior Consultant
Polygon - Viking Canada
(Industrial Automation industry)
June 2008 — December 2008 (7 months)
Polygon Security is currently deploying MS Solomon ERP to improve reporting and integration. They are implementing several modules including Order Management, Procurement and Requisitions.
•Coaching and competency development in the areas of project and change management with IS/IT Management
•In collaboration with the ERP Manager, we:
- Reviewed / redesigned the project plan and developed key project management deliverables (i.e. Project Charter)
- Crafted a change management framework for the project
- Developed a stakeholder management strategy -
Business Analysis Consultant
Xstrata Copper
(Public Company; 10,001 or more employees; Mining & Metals industry)
October 2007 — January 2008 (4 months)
Blitzkrieg assignment as a Business Analyst on the Mincom Ellipse implementation project to obtain, analyze and validate business requirements for HR/Payroll reporting. The implementation spanned 4 sites and 2500 users.
ACCOMPLISHMENTS
1.Developed, aligned and delivered the business specifications for 20 global reports
2. Developed, aligned and delivered the business specifications for 16 Horne Specific Reports
3. Ensured the cradle-to-grave development of report specifications
4. Identified and communicated issues (to the appropriate echelons) relating to the security and usage policy surrounding Business Objects within Mincom Ellipse
5. Identified new reports and consolidated existing reports in accordance with user requirements
6. Identified data and conversion issues through the analysis of legacy reports -
(TP) Consulting
Goody's Family Clothing
(Public Company; 10,001 or more employees; Retail industry)
November 2006 — 2007 (1 year)
Working with the VP of e-commerce:
•Provided E-business strategy consulting to development and marketing teams.
•Conducted a detailed usability study on www.goodysonline.com to improve general ease of use leading to enhanced sales performance.
•Benchmarked Goody’s Online in terms of usability, functionality and design against its top 5 competitors -
Performance Management Consulting (TP)
Longueuil Symphony Orchestra
(Non-Profit; 51-200 employees; Fine Art industry)
October 2006 — December 2006 (3 months)
Performance Management coaching and consulting:
•Analyzed commercial and operational performance spanning the last 20 years to identify new opportunities to improve performance and effectiveness.
•Prepared detailed financials for a 100 000$ grant request. -
Management Consultant
Raymond Chabot Grant Thornton RCGT
(Management Consulting industry)
2004 — 2004 (less than a year)
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Consultant
OTA Inc. (an SAP Services Partner)
(Privately Held; 1-10 employees; Management Consulting industry)
May 1999 — October 2003 (4 years 6 months)
• Participated in a 6 person change management team for the implementation of SAP Canada’s Customer Engagement Lifecycle’s Bid and Opportunity Management processes.
• Contributed on projects and co-developped training materials focusing on soft-skills development, i.e.: Negotiation and Conflict Management Skills, SAP Consulting Skills, Help Desk Skills, Change Agent Skills...
Participated in over 6 SAP change management projects as an in-house consultant providing the following services to external consultants: R&D, Documentation, Project Planning and Management using MS Project, Data Analysis and reporting, Concept Modeling with Visio
Clients:
• Pratt & Whitney
• SAP Canada
• SAP AG
• SAP America
• Bombardier Aerospace
• Rolls-Royce Canada
• Université du Québec à Trois-Rivières
Eric Torkia, MASc’s Education
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Université du Québec à Montréal
M.A.Sc , Management Information Systems , 2002 — 2005
Thesis focused on developing a framework for implementing repeatable, measurable, predictable and aligned collaboratives processes and best practices within organizations seeking tighter integration with their partners, suppliers and clients.
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Northwood Univeristy
BBA , Marketing and Management , 1997 — 1998
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LaSalle College
Technical Degree , International Marketing , 1994 — 1997
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St-Madelaine
Additional Information
Eric Torkia, MASc’s Websites:
Eric Torkia, MASc’s Interests:
Oracle Crystal Ball, Performance Management, Collaboration, Enterprise Relationship Management, Processes, Social and Organizational Network Analysis, Change Management
Eric Torkia, MASc’s Groups:
CA Storage Diner 2006
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eOffice -
EPM - Business Intelligence -
Worldwide Management Consultants (22,000+ members) -
SAP Community -
Business Intelligence Professionals -
Recruiting Professionals Network -
The Recruitment Network -
CxO Network -
The Official Northwood University Alumni Group -
Certified Project, Program & Portfolio Managers -
Diplômés de l’UQAM -
Probabilistic Risk Analysis -
Crystal Ball Professionals -
Oracle Crystal Ball -
Microsoft professionals - Montreal -
Social Network Analysis in Practice -
Monte Carlo Simulation, Excel and Model Risk -
Freelancers & Self-employed - Montreal, Quebec -
Freelancers & Self-employed - Toronto -
Influence Diagrams, Belief/Bayesian Nets, Causality & Bayes Theorem -
Analystes d'affaires Montréal / Montreal Business Analysts
Eric Torkia, MASc’s Honors:
•Published “The Dynamic Enterprise Alignment Model for E-collaboration” in the Encyclopedia for E-collaboration by the Idea Group
•Invited speaker for the ProAchat 2004 conference to present collaboration in the procurement process
•Thesis: Velox ERM, Building an Enterprise Relationship Management Framework, UQAM – University of Quebec in Montreal, November 2005
Eric Torkia, MASc’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
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- reference requests
- getting back in touch
