Erwien Samantha

Current

Comptel Mediation Technical Support Specialist at UPC Broadband

Past

Product Specialist / Technical Consultant For Comptel Product (Mediation/Provisioning) at Logica
Linux Trainner at Nurul Fikri
System Administrator at PT. Agranet Multicitra Siberkom

System Administrator at PT. 1rstWAP

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Education

STIKOM Surabaya

Recommended

14 people have recommended Erwien

Connections

301 connections

Industry

Telecommunications

Erwien Samantha’s Summary

More than 9 years engineering experience specializing in the development, support engineering and project management of IT and Telecommunication Business. 6 years proven record of accomplishments in designing and managing solution for Telco, VAS, Data Centre and web application servers. Articulate and creative, offering innovative and practical solutions. Can easily break a large project down into smaller pieces, prioritize goals, and work under short deadlines without sacrificing creativity.
Through that different experiences, Erwien Samantha Yustitiawan has well knowledge about Mediation and Provisioning as single point of connection between OSS/BSS system and different network element (IN, HLR, SMSC, PSA, MSC and others) and Operation Systems such as Unix, Windows, NT server, Linux, etc. Database such as Oracle, MySQL, programming language like PHP, PL/SQL, Shell Scripts, etc. Some of his other experience is to maintain local Linux distribution and VIP member of MandrivaClub

Erwien Samantha’s Specialties:

Telecomunication OSS/BSS system such as Provisioning and Mediation system (Comptel InstantLink & Comptel EventLink). System Administator And Integrator for heterogens Operating system such as Solaris, HP-UX, Linux adn Windows, System environment architecture in Data Center.

Erwien Samantha’s Experience

Comptel Mediation Technical Support Specialist

UPC Broadband

(Public Company; LBTYA; Telecommunications industry)

June 2008 — Present (1 year 7 months)

• Perform maintenance updates of various Derby applications (CRM; Billing; FFM; Mediation; EAI)
• 2nd level support in monitoring and incident resolution of all applications (Prod. & non Prod.)
• Monitor IPC (ticket system) queue and being able to work independently on incidents
• Liaison with developers, engineers and the business in order to identify operational issues in new releases.
• Definition and generation of SLA reports for the technical team in support of the environments.
• Will work with team to assign and follow all patch installations as well as giving guidance on Unix and Oracle issues to members of the team
Product Specialist / Technical Consultant For Comptel Product (Mediation/Provisioning)

Logica

(Public Company; 10,001 or more employees; LOG; Information Technology and Services industry)

June 2006 — June 2008 (2 years 1 month)

- Manage some project related with Provisioning, Mediation.
- Successfully deliver the provisioning and mediation solution for client (NTS , 3G Telecom Operator in Indonesia).
- Responsible Service Support for Comptel Product, Provisioning & Mediation.
- Perform analyse, design and coding for customisation.
- Perform integration and acceptance testing with customer
- Help to identify where issues occurred and perform testing to make sure system work well.
- Design test procedure for integration test use.
- Design test scenarios, cases, and data, then coordinate with team and 3rd party vendors to finish integration test.
- Maintain working relationships with all 3rd party vendors through regular reviews and performance monitoring.
- Perform Technical reviews including reviewing the functional, technical and test specification related to Provisioning and Mediation
- Analysing changes on the Provisioning and Mediation chain.
- Perform Patch implementation for Comptel.
Linux Trainner

Nurul Fikri

(Educational Institution; 11-50 employees; Internet industry)

2005 — 2006 (1 year )

Linux System Administrator and Networking Trainner
System Administrator

PT. Agranet Multicitra Siberkom

(Partnership; 51-200 employees; Information Technology and Services industry)

March 2004 — June 2006 (2 years 4 months)

- Responsible for all IT Infrastructure ,including setup new ISP Infrastructure for PT. Detik Ini Juga.
- Assisted mobile system analyst in planning and execution of interconection with telcos operator.
- successfully handled load and performance problem of www.detik.com at early join with the company.
- Identified problems such as web server security and lack of performance , diagnosed causes and determined corrective actions.
- Performed strategic planning, scheduling, resource allocation and status reporting.
- Applied knowledge of TCP Load Balancing System in most pupular news portal in Indonesia, WWW.DETIK.COM.
- Developed and implemented mirroring solution for the most pupular news portal in Indonesia, WWW.DETIK.COM.
System Administrator

PT. 1rstWAP

(Public Company; 51-200 employees; Information Technology and Services industry)

October 2000 — March 2004 (3 years 6 months)

- Created and managed a group of 5 engineers responsible for testing Web Aplication product releases.
- Managed multi-site development of Linux web servers.
- Restructured and improved web servers infrastructure.
- Provided Q/A statistics and feedback to development teams.
- Implemented a source code disaster recovery plan.

Additional Information

Erwien Samantha’s Interests:

- Project Leader for Building SMS Aplication Server for Asosiasi Pilot Garuda ( APG ) Indonesia ( http://www.apg.or.id ) - As Speaker for : 1. IP MASQUAREDING at STIKOM Surabaya , in 1999. 2. Integration SAMBA SERVER at STIKOM Surabaya, in 1999. 3. GNU/Linux, Future Operating System at STIKOM Surabaya, in 2000. 4. Linux Goes to Campuss at UI Depok, in 2001

Erwien Samantha’s Groups:

- Member of project for Developing Indonesian Linux distribution , BlankOn ( http://www.linuxblankon.or.id ).

- Translator for localization project (i18n) at :
1. pgAdmin Software ( http://www.pgadmin.org )
2. Fedora Translation project ( http://i18n.redhat.com/cgi-bin/i18n-status )
3. Mandriva ( know as VIP members for Club Mandriva ) ( http://www.mandriva.com/l10n/id.php3 ), OpenSource Movement, MyLink500