J. Er Ralston

Current

VP, MBB at Juran Institute

Past

Master Black Belt at Wake Forest University Baptist Medical Center
Director of Engineering and Quality at Atrium Windows and Doors
Principal Consultant and Co-Owner at Hoyt & Ralston, Inc.

Director of Quality at AMP Incorporated (Now Tyco Electronics)

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Education

University of North Carolina at Greensboro
North Carolina State University
John T. Hoggard High School

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Recommended

9 people have recommended J. Er

Connections

259 connections

Industry

Management Consulting

Websites

J. Er Ralston’s Summary

An operations professional with background of accomplishment in numerous operations and quality leadership interventions over the past 29 years. Effective combination of analytical and problem solving skills, with demonstrated expertise in the following areas:
• Operations and Quality Management
• Business Process Improvement
• Strategic and Tactical Business Planning
• Lean Six Sigma Improvement Methodology
• Malcolm Baldrige National Quality Award Criteria

J. Er Ralston’s Specialties:

Lean Six Sigma Improvement Methodology
Malcolm Baldrige National Quality Award Criteria
Experience in multiple industries including healthcare, electronics manufacturing, and others

J. Er Ralston’s Experience

VP, MBB

Juran Institute

(Privately Held; 51-200 employees; Management Consulting industry)

April 2007 — Present (2 years 9 months)

Juran Healthcare
Client Relationship Executive
Lean Six Sigma Trainer and Coach
Performance Excellence Consultant
Master Black Belt

Wake Forest University Baptist Medical Center

(Educational Institution; 1001-5000 employees; Higher Education industry)

November 2004 — March 2007 (2 years 5 months)

Led the deployment of Six Sigma program throughout a 7000 person healthcare organization. Taught, coached and mentored Six Sigma practitioners and leadership.

Developed curriculum for Process Management as basis for changing the way the organization manages and improves. Taught Process Management techniques to over 500 leaders in the organization. Oversaw the implementation of process management principles to over 300 organizational processes.
Director of Engineering and Quality

Atrium Windows and Doors

(Privately Held; 1001-5000 employees; Building Materials industry)

2002 — 2004 (2 years )

Improved the Quality Management System using proven methods from the automotive and electronics industry with introduction of updated quality manual, training policy, corrective action system, non-conforming material control, process control plans, error proofing techniques and more.

Established concept for extrusion process control and closed loop processing. Directed activities of statistician to develop baseline information for process characterization and experimentation.

Oversaw introduction of Lean concepts to organization. Implemented full time team to plan and facilitate Lean events in the organization.

Directed activities of product and process engineering functions to design, develop, and release a new product line with first year sales of more than $8,000,000. Utilized lean concepts to design layout and flow of manufacturing process.
Principal Consultant and Co-Owner

Hoyt & Ralston, Inc.

(Partnership; 1-10 employees; Management Consulting industry)

1999 — 2004 (5 years )

Facilitator/examiner for Baldrige-based assessments using a unique process called the Collaborative Assessment Process. This “business-friendly” approach to Performance Excellence was used to drive continuous improvement in large and small manufacturing companies, financial services companies, not-for-profit organizations, and many more.

Training for Baldrige assessments, process improvement, customer-supplier relationships, Six Sigma and other quality tools. Classes taught to students in numerous locations around the world.

Associate Consultant for the Juran Institute, providing project consulting for over 100 Six Sigma Black Belt projects with financial improvements of more than $10 million to client companies world wide.

Developer of customized solutions for continuous improvement of processes, customer satisfaction, employee satisfaction and many other key performance areas.
Director of Quality

AMP Incorporated (Now Tyco Electronics)

(Public Company; 10,001 or more employees; Electrical/Electronic Manufacturing industry)

1979 — 1999 (20 years )

Developed and implemented a streamlined global process for transfer of product and production tooling between facilities around the world. This process enabled the company to successfully achieve over $400 million in savings by relocating products closer to the region of consumption, and to lower cost manufacturing areas. The transfer process, as implemented, assured smooth and quick transfers without impacting quality and customer delivery during the transition between facilities.

Developed the company wide model for implementation of Global Product Focus Teams. Led the implementation of product teams in 60+ manufacturing facilities around the world, supporting $4 billion in annual sales. Working with the VPs of each region, developed a global model and implementation plan. Product Focused Teams were successfully piloted in the U.S., Singapore, and Great Britain in less than 6 months after beginning the assignment.

J. Er Ralston’s Education

University of North Carolina at Greensboro

MBA , Quantitative Analysis , 1980 — 1983
North Carolina State University

BS , Statistics , 1974 — 1978

Activities and Societies:

Sigma Chi Fraternity
NCSU Marching Band
John T. Hoggard High School

High School Diploma , College Prep , 1971 — 1974