Erin Ahmed

Current

Researcher at Business News Americas

Past

International Aadvantage Reservations Agent at American Airlines
administrative assistant at New York State Police

Education

Liberty University

Recommended

2 people have recommended Erin

Connections

19 connections

Industry

Online Media

Websites

Erin Ahmed’s Summary

Content Researcher for BNamericas, with experience in IT/Telecom and Mining/Metals sectors. Report writing, freelance writing and Spanish/English translation. Extensive experience in customer service.

Erin Ahmed’s Specialties:

Spanish/English translation, freelance writing

Erin Ahmed’s Experience

Researcher

Business News Americas

(Privately Held; 51-200 employees; Online Media industry)

January 2005 — Present (3 years 11 months)

Content research for BNamericas, initially in the IT/Telecom sectors and currently for Mining/Metals sectors for company database, company description and report writing, special research. Translation from Spanish to English.
International Aadvantage Reservations Agent

American Airlines

(Public Company; 10,001 or more employees; AMR; Airlines/Aviation industry)

April 2000 — January 2004 (3 years 10 months)

Reservations agent for American Airlines at the Raleigh, NC call center. Began with the company handling domestic reservations, moving to working with special products for students and senior citizens, and finally working in International Aadvantage, one of the more complex products offered by the company.

This department required extensive knowledge of geography; fare rules; partner airline routes; international passenger rules and requirements; and the ability to work under considerable pressure while maintaining a professional attitude at all times.
administrative assistant

New York State Police

(Online Media industry)

1986 — 1999 (13 years)