
Forms Technician at Securian
Greater Minneapolis-St. Paul Area

Forms Technician at Securian
Greater Minneapolis-St. Paul Area
Extensive product knowledge in the areas of credit insurance and debt protection. Project management experience combined with customer service skills to get results.
Forms development, customer service, project management,
(Privately Held; 1-10 employees; Food & Beverages industry)
July 2007 — Present (1 year 4 months)
"The Perfect Pause, LLC" is an online teashop that opened its virtual doors in 2007. The business focuses on offering for sale the very freshest and the most unique teas and accessories available anywhere in the world. The Perfect Pause has something to offer anyone from the beginning tea drinker to the connoisseur. Steep yourself in the culture of tea at "The Perfect Pause". A portion of our annual profits are given to charity.
(Privately Held; 1001-5000 employees; Financial Services industry)
July 1995 — Present (13 years 4 months)
Project Management: Involved in managing implementations of our Debt Protection product.
Customer Service: Responsible for maintaining business relationships with hundreds of credit union and bank clients as well as our sales force.
Forms Design: Design state regulated credit insurance and debt protection forms and training materials in the following software packages; QuarkXpress, MS Word, Liquid Office, JetForm/Output Designer, and Metafile Companion.
Copy Editing/Proofreading: Responsible for the accuracy of all materials produced.
(Public Company; 10,001 or more employees; LTD; Retail industry)
July 1989 — July 1995 (6 years 1 month)
Various duties: progressed from processing merchandise, forklift operator, marketing assistant.
B.A., Business Organization and Leadership, 2008 — 2010 (expected)
Architecture, Journalism 1990 — 1994
During my studies I focused on renewable energy and "green" design.