Graduate Student at IU South Bend
South Bend, Indiana Area
Graduate Student at IU South Bend
South Bend, Indiana Area
• Developed, implemented and executed multiple call campaigns
• Managed multiple tasks and projects as Account Manager to insure client satisfaction
• Recruited, supervised and trained retail staff
• Maintained internet accounts for over two hundred corporate clients
• Ensured long-standing strategic partnerships through optimal solution delivery
• Coordinated the installation of corporate consumers’ internet services
• Assessed buyers’ needs and developed customized plan for them
• Analyzed and solved crisis situations by effectively identifying problems and facilitating solutions
• Served as liaison between customers and various internal departments
(Financial Services industry)
September 2008 — Present (1 year 4 months)
I handle Database Administration and Marketing Projects for a Financial Consultants office.
(Non-Profit; 51-200 employees; Sports industry)
July 2000 — Present (9 years 6 months)
(Privately Held; Telecommunications industry)
July 2007 — June 2008 (1 year )
(Privately Held; 11-50 employees; Furniture industry)
September 2006 — June 2007 (10 months)
(Public Company; 1001-5000 employees; DKS; Sporting Goods industry)
November 2005 — July 2006 (9 months)
(Educational Institution; 201-500 employees; E-Learning industry)
February 2005 — November 2005 (10 months)
(Public Company; 1001-5000 employees; elnk; Information Technology and Services industry)
May 1998 — April 2004 (6 years )
(Public Company; 10,001 or more employees; FL; Sporting Goods industry)
June 1994 — May 1998 (4 years )
MS , Management of Information Technology , 2006 — 2010 (expected)
BS , Business Administration - Management , 1987 — 1993
N/A , General , 1986 — 1987
Attending Harlaxton College campus, Grantham UK
1981 — 1986
Travel (lived overseas mostly in Europe for 18 years), Education, Soccer, Internet and New Technology