Eric Guba

Current

• Regional Sales Manager - Data Feeds at Mergent, Inc.

Past

• Vice President at The Resource Group, Inc.
• Sales Executive - Investment Management at Thomson Financial
• Account Director / Sr. Relationship Manager at Thomson Financial

• VP of Account Management at Thomson Financial
• VP of Statistics & Documentation at ILX Systems (division of Thomson Financial)
• Customer Support Escalations Manager at ILX Systems (division of Thomson Financial)
• Customer Support Operations Manager at ILX Systems (division of Thomson Financial)
• Systems Support Supervisor at ILX Systems (division of Thomson Financial)
• Systems Support Analyst at ILX Systems (division of Thomson Financial)

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Education

• State University of New York at Buffalo

Recommended

6 people have recommended Eric

Connections

207 connections

Industry

Financial Services

Eric Guba’s Experience

• Regional Sales Manager - Data Feeds

  Mergent, Inc.

  (Privately Held; Financial Services industry)

  2009 — Present (less than a year)

• Vice President

  The Resource Group, Inc.

  (Staffing and Recruiting industry)

  May 2008 — 2009 (1 year)

  Information Technology recruiter for Financial Services and Healthcare industries.

• Sales Executive - Investment Management

  Thomson Financial

  (Public Company; 10,001 or more employees; TOC; Financial Services industry)

  January 2007 — May 2008 (1 year 5 months)

  Senior "hunter" sales position selling Thomson’s specialized Investment Management solutions to hedge funds and asset managers in the mid-west territory.

• Account Director / Sr. Relationship Manager

  Thomson Financial

  (Public Company; 10,001 or more employees; TOC; Financial Services industry)

  January 2004 — December 2006 (3 years)

  Senior sales position driving enterprise-wide solution selling and strategic management of Thomson Financial's Los Angeles area accounts.

• VP of Account Management

  Thomson Financial

  (Public Company; 10,001 or more employees; TOC; Financial Services industry)

  September 2002 — December 2003 (1 year 4 months)

  Directly managed and mentored the activities of 6 Account Managers who were individually responsible for the daily Thomson related activities of their clients in their assigned territories within the Western US.

• VP of Statistics & Documentation

  ILX Systems (division of Thomson Financial)

  (Public Company; 10,001 or more employees; TOC; Financial Services industry)

  February 1998 — August 2002 (4 years 7 months)

  Created a new department within Headquarters Operations with the mission of developing and deploying a real-time monitoring system for data center operators; implementing a mechanism to collect, store and report statisitcal information for all head-end systems; and establishing reference and procedural documentation for all aspects of Headquarters Operations.

• Customer Support Escalations Manager

  ILX Systems (division of Thomson Financial)

  (Public Company; 10,001 or more employees; TOC; Financial Services industry)

  October 1994 — February 1998 (3 years 5 months)

  Managed the escalation and resolution of all chronic customer problems; coordinating effforts among development, operations, outside vendors and customers.

• Customer Support Operations Manager

  ILX Systems (division of Thomson Financial)

  (Public Company; 10,001 or more employees; TOC; Financial Services industry)

  November 1992 — October 1994 (2 years)

  Managed the day-to-day operations of the help desk, tracked and verified that outside vendors adhered to contractual service level agreements and provided departmental reports to upper management. Directly responsible for 1st level support group whose responsibilities included call routing, proper excalation of critical problems and dispatching hardware vendors.

• Systems Support Supervisor

  ILX Systems (division of Thomson Financial)

  (Public Company; 10,001 or more employees; TOC; Financial Services industry)

  January 1992 — November 1992 (11 months)

  Supervised the Systems Support Group, ensuring proper problem resolution for all UNIX server, WAN and LAN problems.

• Systems Support Analyst

  ILX Systems (division of Thomson Financial)

  (Public Company; 10,001 or more employees; TOC; Financial Services industry)

  January 1991 — January 1992 (1 year 1 month)

  Provided phone support for ILX customers experiencing office wide problems. This included troubleshooting WAN, LAN and UNIX server related problems.

Eric Guba’s Education

• State University of New York at Buffalo

  Bachelors , Computer Science , 1985 — 1990

Eric Guba’s Contact Settings

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